Great website- easy to navigate and detailed descriptions of items. Arrived promptly and very well packed. Coat was excellent quality and condition despite being “vintage” , scarf seemed brand new, b... Ver mais
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Veja o que dizem as avaliações
I have given unwanted items to Dorothy House in Melksham in the past and have always found the staff to be friendly, polite and helpful. My contributions have always been warmly accepted. Afew month... Ver mais
Having complained last year about the poor packaging resulting in damaged cards, I was pleased to see a great improvement this year, including a proper printed address label. Good quality cards, lovel... Ver mais
Dorothy House looked after my sister in law and I wanted to continue to support the amazing work they do. I was very pleased to see I could buy my Christmas cards from their shop and use this as anoth... Ver mais
Detalhes da empresa
Escrito pela empresa
Carefully curated, charity shop chic! Saving precious vintage & designer clothing from landfill, while supporting hospice care in the local community!
Informações de contato
Reino Unido
- dorothyhouse.shop
4,4
Excelente
171 avaliações
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Great quality clothes at a good price!
2 de dezembro de 2022
Easy to order the calendars and very…
Easy to order the calendars and very quick delivery.
22 de novembro de 2022
Customer contact number for queries…
Goods arrived late due to postal current disruption. Clear customer queries telephone link would be helpful in future.Thank you.
9 de dezembro de 2022
Resposta da dorothyhouse.shop
Hi Diana,
Thank you for leaving a review.
Apologies that your delivery was slow to arrive due to the strikes within Royal Mail.
You are always welcome to email us at : customerservice@dorothyhouse.shop
Unfortunately, we don't currently have a direct phone line as we are a very small team.
Many Thanks
Jen
It is a pleasure to help fund Dorothy…
It is a pleasure to help fund Dorothy House. We are all aware of the wonderful work that you do. A few cards is the least I can do
13 de dezembro de 2022
Resposta da dorothyhouse.shop
Thank you Gary! Your kind words mean a lot.
Thanks for your custom :)
Jen
Delay due to Royal Mail strikes. Dorothy house.Said…
Ordered package from Dorothy house.Said it had been shipped on 8 Dec. Tried to track but says there is no tracking number. I can't find out which carrier has my parcel.
Seems it is due to Royal Mail strike.
Good news - parcel has now arrived on 13th.
8 de dezembro de 2022
Resposta da dorothyhouse.shop
Hi Pam,
I'm so sorry for the delay in your parcel reaching you.
We use royal mail and unfortunately there is no tracking. I have updated the email confirmations to reflect this now, so thank you for the feedback.
Items are severely delayed in the Royal Mail system and I can only apologise. We will look in to using different couriers in future when strikes are occuring.
Kind Regards,
Jen
Resposta da dorothyhouse.shop
Hi Mr Court,
If your order hasn't arrived yet, It's probably held up as we use Royal Mail as our delivery method and we are seeing huge delays in orders arriving. due to strikes and the sheer volume of parcels going through the system due to Black Friday & Christmas. I'm so sorry for the delay, It is really frustrating and I do hope your order will be with you very soon.
Many thanks,
Jen
Easy website
Easy website. Lovely things to buy. Nice to support Dorothy Hooise.
1 de dezembro de 2022
Happy & helpful staff
Happy & helpful staff, quick del and quick return and refund as sadly the item was a bit too small.
Will def use again.
8 de novembro de 2022
Very stylish Christmas cards
Very stylish Christmas cards + quick and efficient service.
13 de novembro de 2022
Beautiful cards
Beautiful cards, very atmospheric and all for such a good cause
10 de novembro de 2022
Lovely item with quick postage.
2 de novembro de 2022
Great quality at a great price
7 de novembro de 2022
The ease of ordering the Christmas…
The ease of ordering the Christmas cards. The cards were of good quality, excellent price and interesting because they were of areas local to us.
3 de novembro de 2022
Hi I bought a lovely jacket from…
Hi I bought a lovely jacket from Dorothy house. I found the website very easy to navigate, the prices are Good. I will continue to buy more Thrifted clothes In an attempt to cut down on waste.
1 de outubro de 2022
Lovely good quality Christmas cards…
Lovely good quality Christmas cards delivered promptly and in good condition. Payment goes to a good cause too in memory of my Dad David Richards.
29 de outubro de 2022
Good cards with Christmas religious theme.You had a good choice of cards…
You had a good choice of cards particularly ones with religious themes which are sadly missing from most charity cards
12 de outubro de 2022
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