I traveled from OR Tambo (Johannesburg, South Africa) to Heathrow and used my Dragonpass for the first time. I was pleasantly surprised at how quick and easy I was able to register on the app and my e... Ver mais
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Veja o que dizem as avaliações
So you are making a connection at North terminal Gatwick and have a 4 hour layover but none of the lounges will let you in until 3 hours before your flight leaves. Bizarrely once you are in the lounge... Ver mais
I used my Dragonpass to access the Travel Club Lounge at KLIA 2. The staff explained the process very well and was very professional. He even gave me a slip of paper with the Wifi Address and Passwo... Ver mais
Efficient entry and relaxing time before our flight. Manchester terminal 2 Escape lounge. Thanks to Mo the bar attendant who was extremely helpful and attentive. Smiling and joking with customer... Ver mais
Detalhes da empresa
Escrito pela empresa
Dragonpass is your gateway to a better travel experience. We connect travellers to a global network of airport lounges, dining, Fast Track security, and lifestyle benefits — all in one easy-to-use app. Whether you're flying for business or leisure, Dragonpass gives you access to comfort, convenience, and exclusive perks at every stage of your journey. Trusted by major banks, airlines, and travel partners worldwide, we’re here to make travel smoother, smarter, and more rewarding.
Informações de contato
Reino Unido
- dragonpass.com
Respondeu a 58% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Dragonpass the best and convenient…
Dragonpass provides the best and convenient travelling experience ever
Easy to use and friendly
Easy to use and friendly. Food n drink are abundant. Lounge are comfortable
Easy access to airport lounges
Easy access to airport lounges, meaningful discounts and useful information
Dragon Pass works great!
Love the Dragonpass app
Love the Dragonpass app. I always use it to get into the Club Rooms at Birmingham airport. Excellent staff and service and food in the club rooms special thanks to Richie and Rhianna who served. App is easy to use.
Hassle Greer
Yes yet again seated and in all good thankyou
Best staff and well trained food tick…
Best staff and well trained food tick all the boxes.
Clean /Smile/and excellent job.
So far I have no issues at all with…
So far I have no issues at all with dragonpass. And they have a lot of lounges supported. Loving it
Hassle free from registration to use
The seamless sign up process and linking to my other apps. The app experience is intuitive and easy to follow. Hassle free from registration to use!!
My family and I visited the lounge at…
My family and I visited the lounge at KLIA, Terminal 1, late in the evening. We were tired and hungry after a long journey, but unfortunately the experience was disappointing. The buffet was almost empty, with very limited food choices available. We were also informed that no alcohol was included except for beer, which we would have appreciated knowing in advance before selecting this lounge.
As most of the remaining food was very spicy, it was not suitable for our children, and we had to specifically request something they could eat. Overall, the lack of variety and prior information made the visit less comfortable than expected.

Resposta da Dragonpass
Very pleasing experience from…
Very pleasing experience from registering on the App to linking your bank name and using the lounge benefits. It has certainly made my travel experiences more satisfying. I am happy with the Dragon pass app and benefits.
Ease of use
Ease of use
Points to consider for improvemnets
- limit occupancy rate
- consider offering special rate for family members without Dragon pass
- speed of food - to vary
Limited into 2 people only
Even though it said can be used for more than 2 people and use the lounge entitlements, the guy in the front desk limited our entry into 2 people, even though i have 12 lounge entitlements.
It sucks!!!

Resposta da Dragonpass
A great reat
It was easy to use and have many options to chose from.
It was our first time in the lounge and…
It was our first time in the lounge and it exceeded all our expectations. Great service, delicious food and friendly and professional staff. Thank you for this wonderful experience.
Very good experience at Plaza Premium via DragonPass
We had a very good experience at the Plaza Premium Lounge using DragonPass. The access was smooth, the food and beverages good even though the place was crowded. The staff were cordial and efficient with making sure that the food was available and the tables cleared up so that patrons could find some space in the crowded area.
Easy barcode system
Easy barcode system. Enough options.
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