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من افضل الشركات الي اتعاملت معاها ثقه وجوده عاليه جدا في مجال المكملات بتخليني اشتري وانا مطمن خدمة مابعد البيع ممتازة وايضا خدمات الفحوصات المجانية الي بتقدمها ميزه مش موجوده عند اي حد تاني
A empresa respondeu
15 Jod Extra Fees for online purchases When you try to order from there website it appears as if it's located in jordan IT'S NOT They don't mention it on the checkout page either. It was a small l... Ver mais
A empresa respondeu
بالنسبة للمواعيد في فرع الكورنيش /عجمان جدا سيئة وغير مفهومه عندي ٣ مواقف كل مرة بحكولي شي مختلف باجي قبل الموعد بحكولي الاحقية للاشخاص اللي عندهم موعد بهاد الوقت ولما اجي ع موعدي بدخل اشخاص تاني... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de vitaminas e suplementos
- Serviço de fitness e nutrição
- Centro de Saúde e Beleza
- Consultor de Saúde
- Nutricionista
- Loja de produtos de nutrição esportiva
Escrito pela empresa
Dr. Nutrition is the largest brand in the Middle East specialized in diet plans, natural products, and sports nutrition supplements with more than 200 branches in the largest malls in the Middle East such as Dubai Mall. Dr. Nutrition is located in 10 countries: "UAE, KSA, Qatar, Bahrain, Oman, Kuwait, Jordan, Iraq, Egypt, Morocco", this makes it the leading brand and the most famous in the nutrition field. Dr. Nutrition represents more than +300 international brands and has hundreds of thousands of customers all over the world. Dr. Nutrition assures that all products are Original, Authentic, and well stored according to the highest quality standards with the best competitive prices in the market. For more details about Dr. Nutrition, please watch the video at: https://youtu.be/rt5_PCXGHkk
Informações de contato
Silicon Oasis, Dubai, Emirados Árabes Unidos
- 0097142040700
- customerservice@drnutrition.com
- drnutrition.com
3,0
Bom
88 avaliações
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
BAD & WORST SHOP - Spoiled Items
Worst Experience EVER
i don't recommend anyone to buy anything from this shop.
After 1 Year being a customer i receive order of Protein Quantity from Dubai with a discusting taste.
I call them and tring to complain about the taste they didn't even ask to check the item or the taste simply they didn't care.
28 de julho de 2024
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Beware Fake product
Beware Fake product ! The code to verify the authentication is already redeemed before
Optimum Nutrition Gold Standard 100% Whey Protein
28 de julho de 2024
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Apparently Dr Nutrition has lost the…
Apparently Dr Nutrition has lost the ability to ship any items, they claim it's a shipper problem. Nevertheless everything was taking days longer but now nothing moves after it's ordered. Other note they only use DHL now after losing two other shipping companies, and even that hasn't fixed the issue. Take business elsewhere.
15 de julho de 2024
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
PLEASE DO NOT TRUST THIS COMPANY
PLEASE DO NOT TRUST THIS COMPANY. I have paid. £100,000,00. 1 year ago and have received no documentation, I’ve asked for my money back and they have continuously prefabricated excuses not Togo e my money back. Beware of this company, I’m currently seeking legal advice
7 de junho de 2024
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Days delayed and irresponsible on…
Days delayed and irresponsible on deliveries, experience say please don't order online. Its better visit nearby pharmacies
25 de maio de 2024
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Fake Products / Mixed Products by Dr Nutrition.
This incident happened month of April 2024. I am telling you guys do not buy from Dr Nutrition. They selling completely fake products.
What I experience is I have ordered Redcon1 Total War Blue Lemonade recently. I am always using Total War and I am well aware about there products. So, which I ordered recently it's FAKE. The flavor different, scoop size different & the power color is rose. So I tasted bit and in that same moment I realized this is Bodybuilder pre workout which is promoting by Dr Nutrition. Because long back ago I have tried that pre workout and that flavor and taste I remember very well.
So next point is regarding this I called them and informed. When I told to the customer service that guy was told me to send by WhatsApp and he can not do anything. Then I have WhatsApp it with photos and videos. They respond is "we will inform our specialized department ang get back to you". But so far never contacted me.
I have all the evidence and I am willing to provide anyone.
DO NOT BUY FROM THEM ANY NUTRITIONAL PRODUCTS. PRODUCTS ARE FAKE AND AFTER SALES SERVICE IS HORRIBLE. THEY DON'T CARE AT ALL.
10 de abril de 2024
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Very bad delivery and they make you…
Very bad delivery and they make you wait a long time if you order online, I’ve been waiting for 5 days now and they completely ruined my diet, i will never order from them again 👎
14 de março de 2024
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
The delivery is not good waiting 2days…
The delivery is not good waiting 2days after that tell me wait 3days more and when l make cancel some one tell why u cancel and i tell him why and he go and lm writing writing more and not responding
Thats not good..
7 de fevereiro de 2024
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
I have package of Fitness for 3 months…
I have package of Fitness for 3 months and they say u have another 1 month free but its not written in the System at that time i decide to stop my plan for a few months in case i want to travel and i wont be able to follow any table from the Doctor anyway i asked him to freeze my plan for 1 year and gusse what it wasnt 1 year it was less and then they activate the Plans at november which is 2 months before the freeze end therefor when i back to my plan he required me to Start new plan and i didnt even get any mention of the freeze End then we pay money for what if im the one will be my plan manager????????????
4 de fevereiro de 2024
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Wonderful treatment and a very…
Wonderful treatment and a very professional attitude
15 de dezembro de 2023
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with Dr. Nutrition. Your satisfaction is very important to us, and we look forward to serving you again.
You can also explore our latest offers, products, and services through our new website and mobile app: www.drnutrition.com/app.html
Ordered two times from them and…
Ordered two times from them and received the orders in two days with extra gifts
Thank you dr nutrition
1 de julho de 2023
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with Dr. Nutrition. Your satisfaction is very important to us, and we look forward to serving you again.
You can also explore our latest offers, products, and services through our new website and mobile app: www.drnutrition.com/app.html
Resposta da Dr Nutrition دكتور نيوترشن
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with Dr. Nutrition. Your satisfaction is very important to us, and we look forward to serving you again.
You can also explore our latest offers, products, and services through our new website and mobile app: www.drnutrition.com/app.html
I found it a nice store with amazing…
I found it a nice store with amazing customer services
they send me the location and also someone call me to know my feedback
thank you drnutrition
26 de dezembro de 2023
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with Dr. Nutrition. Your satisfaction is very important to us, and we look forward to serving you again.
You can also explore our latest offers, products, and services through our new website and mobile app: www.drnutrition.com/app.html
Worst Delivery Service
Worst Delivery Service.
No one from customer support knows what happening and when they will deliver the product. Irresponsible staffs
7 de setembro de 2023
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Mohamed is a Very rude person in…
Mohamed is a Very rude person in jumairah branch - he shouldn’t deal with customers
26 de abril de 2023
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Stay away!!!!
Horrible, horrible experience!!!!! My order was delivered late, they sent me pills that expire in one month and after paying for DHL shipping (3.5KD) they then asked me to pay an additional 3KD to get the ordered delivered! My order was 7KD!
13 de abril de 2023
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
terrible experience
terrible experience , customer service very unprofessional and they lied about shipping cost and they send the product with different fees also it arrives late , I don't recommend dealing with them at all
3 de abril de 2023
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Product was damaged and seal broken
I ordered online from qatar. The shipped by aramex. The laperva BCAA was damaged . Not sure whether it was damaged in the shipping or they just dispatched a damaged product. The seal was opened and the contents spilled all over. I have the unboxing video and photo. They force me to send the damaged product back to them and only then they give me a new one. Now i have to spend my money again to ship and customs clearance and taxes. Very unprofessional customer service and these guys are a scam. Dont buy anything from here
29 de janeiro de 2023
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
This company needs to be shut down.
29 de dezembro de 2022
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Online Shopping Nightmare!
One of the worst online shopping experiences I ever had in my entire life.
I placed an order on their website on 11:50 PM Sat. The information on the order details page was confirming the fact the order would be delivered in 3 to 5 days, which was extremely suitable as i was going on a trip in 5 days and I needed these products before I depart.
3 days later, Thursday , and the shipping company did not even receive the package from their store. It took them over 3 days to hand over the order to the shipping company.
In an era where online orders are being delivered within 24 hours, It took them over 3 days just to internally process my order!
If you ever try to contact their customer support via chat then you are in for a ride! They are extremely rude and repulsive , and they would end up providing you with zero helpful information regarding the situation you are inquiring about.
Dr. Nutrition management needs to reevaluate their business model and fix these issues. I know for a fact I would never do business with them again.
31 de outubro de 2022
Avaliação não solicitada
Resposta da Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and understand your concerns regarding privacy.
We would like to share that we have recently updated all our services, including the launch of a new website and mobile app, designed to improve user experience, communication, and data handling.
We take privacy very seriously and are committed to ensuring that all interactions with our platforms are handled securely and transparently. Your feedback is important and helps us continue improving.
Please feel free to share your details with us so we can review your case further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
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