I have been using Dr Sam products for some time and find them truly amazing. My last order was apparently lost in the post but the guys at Dr Sam immediately fast tracked a replacement as they knew I... Ver mais
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I have been shopping with Dr Sam’s for several years now. I have a subscription for my regular cleanser and moisturiser (which keep my skin stable and calm), but also regularly buy other products lik... Ver mais
Fantastic products Very speedy Highly recommend Have used the cleanser for a couple of years but now trying moisturiser and other products
In Providence, a note to express my thanks to Derek and Camillia. They epitomise the stellar standards that the Dr Sam team set in both service and product expectations. Thank you so much for the cour... Ver mais
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Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 63% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service
Great customer service, very quick responses. Always great products.
Highly reccomend Dr Sam
I highly recommend Dr. Sams i had 2 knee replacements in the last three months. Great experience was in no pain.DR. Sams and his staff are very caring willing to listen and so nice and friendly. Bonnie Phelps
Excellent
Super helpful customer services and products that really work.
Very impressive customer service
Very impressive customer service - very quick response to my initial email and the query was dealt with super fast and very efficiently! Would highly recommend the brand.
Really great service
Really great service - I bought the clarity kit and it came with two night serums instead of the AM brightening serum. They responded to my email straight away and were super quick to get it sorted and were so apologetic. Can't wait for the replacement to arrive and start my new skincare journey 🙌🏼
I love Dr Sam’s products and have been…
I love Dr Sam’s products and have been using them for years. I would especially recommend the flawless cleanser and flawless moisturiser light, both staple products in my cleansing routine.
Their customer service is also excellent. Any issues that you should encounter, which is very rare, will be dealt with extremely promptly and efficiently.
Great products and simple instructions
Excellent product and easy to navigate the web page
Received a faulty product customer…
Received a faulty product customer service sent me a replacement same day, great customer service very happy customer
Great customer care service
Great customer care service, very helpful and super responsive. As for the products, I have been using the nightly Serum for more then a month now and it's working on my acne prone sensitive skin.
Website easy to negotiate,easily found…
Website easy to negotiate,easily found what I needed
As well as fabulous products that…
As well as fabulous products that actually work to enhance the quality and appearance of your skin, the online shopping experience and process are equally as effective and seamless. Thank you.
First class service from this company
First class service from this company, special shout out to Samantha who helped when I had an issue recently, brilliant!
I particularly love the flawless cleansing gel, brightly pro and vitamin C serum. Brilliant no nonsense products which contain gentle actives that my skin loves. I tried an alternative vitamin C a couple of years ago which broke out my skin so didn’t believe I could use it, Dr Sam changed that. 5* products.
Have been using the whole radiance…
Have been using the whole radiance regime for for 6months now, and I am delighted with the results. I also purchased the 2wk set for my niece and she is also delighted , we have both just purchased another full set. We went with the nightly pro this time , excited to see even better results! Two very happy customers 😊
LOVE Dr Sams
Been using Dr Sam’s for a couple of years now. Absolutely love their flawless cleanser and moisturiser. Customer service is outstanding. Thank you!
I have used dr sams products for years…
I have used dr sams products for years and they are absolutely amazing! I recently had an issue with faulty packing of one of my products, I contacted customer service who responded promptly and arranged for replacement to be sent to me straight away. Couldn’t fault the customer service team
I've loved and used Dr Sam's products…
I've loved and used Dr Sam's products for over 5 years now.
Their customer service is also great, any contact I've needed regarding a change of address for my subscription has been handled quickly and with a great outcome. Very friendly and also efficient.
The best products (I don’t use any…
The best products (I don’t use any other skincare anymore!) and friendly customer service that responds quickly.
Dr Sam's flawless cleanser
Since using Dr Sam's flawless cleanser on a regularly basis, i have noticed my skin looks more refined and less red and aggravated.
Speedy delivery to New Zealand
Have been using Dr Sam's products for about two years, and love them.
Was so impressed my latest order took just five days from when I ordered, to be delivered to me here in New Zealand. Very impressed
A Little Tint
I was looking for a tinted moisturiser and this one ticked all the boxes. Good information about the product and I was able to choose what I hope is the correct shade, from the details and description provided.
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