The team at Dutch Cargo are terrific! Great support and very quick to respond. It's the 2nd Cargo Bike I've purchased from them and I wouldn't think about going anywhere else.
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Veja o que dizem as avaliações
We purchased a O2 Feel cargo bike site unseen from Jurgen and Yoga, I contacted them via email to discuss the best bike for our family. The service and quality of experience is absolutely 10/10 I... Ver mais
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I can't thank Yoga and the entire Dutch Cargo team enough for helping me get the mountain bike of my dreams! An AMFLOW PR CARBON PRO 🤩. Yoga kept me informed by email throughout the entire process... Ver mais
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Really great service from Dutch Cargo, with excellent communication and support both before and after buying our cargo bike. A special thanks to Yoga, who has been incredibly helpful throughout the... Ver mais
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Detalhes da empresa
- Loja de Bicicleta
- Conserto de Bicicletas
- Distribuidor de Bicicletas
- Loja de acessórios para bicicletas
- Loja de artigos para esportes ao ar livre
- Loja de artigos esportivos
Escrito pela empresa
Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!
15 Years of Happy Customers!
Escrito pela empresa
- Dutch Cargo Bike is celebrating 15 years!
- Enjoy exceptional eBikes and eCargoBikes trusted by riders across Australia — rated 4.9/5 on Trustpilot. To celebrate, we’re offering special anniversary discounts! Every eBike purchase includes our Best Price Guarantee, 30 days free trial insurance, lifetime support, and a 6-week safety check-up. Ride with confidence. Ride with Dutch Cargo Bike.
eBike Care Package
Exceptional Product and Service
Every eBike Purchase Includes:
Best Price Guarantee – We’ll match any lower price you find.
30-Day Free Trial Insurance – Ride worry-free for your first month.
Lifetime Support – Our expert team is here for you, whenever you need us.
6-Week Safety Check-Up – A complimentary inspection to keep your eBike in top condition.
Informações de contato
1B/273-275 Wickham road, 3189, Moorabbin, Austrália
- 1300 414 843
- info@dutchcargobike.com.au
- dutchcargobike.com.au
Black Friday Deals up to 60% OFF
4,8
Excelente
467 avaliações
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2 Bikes in 2 months... highly recommend!
This is the second bike we've bought from Dutch CarGo - that says a lot in itself! Yoga and the team continue to be a source of knowledge and are quick to respond and help guide us. It's been a huge help and we couldn't be any happier with the outcome. I'd recommend them 100x over again.
21 de abril de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for the amazing review. Two bikes in two months really does say a lot, and we’re thrilled to hear you’ve had such a great experience with Yoga and the team.
We truly appreciate your support and recommendation. Enjoy the rides!
Good product good price
19 de abril de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you Tim - for your review
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you!
Amazing quality service, they go above and beyond to help
The team at Dutch Cargo Bike are brilliant, their service is amazing, very responsive, going above and beyond to help. I purchased a Riese & Muller Load4 60 E-Cargo Bike from them 18 months ago, and live 3,000km away on the other side of Aus on the south coast of WA - but it felt like these guys were just down the road. Helped via email and phone, providing great support and service. I absolutely love the bike, it's changed me and my dogs life so much for the better. It's not cheap, but its so worth it - if you can afford it then it's a total no brainer as it is brilliant, so easy to look after, exceptional quality, its absolutely perfect. Done 6,000km in it on and off-road, in rain/ wind/ sun/ night-time/ along the coast / through town, with not a single problem. ...except losing my key!... which Yoga at Dutch Cargo Bike sorted for me too :) I'm so happy these guys have set-up this shop & service in Australia. So grateful for their support, especially being so far away with no local help in a small regional town.
20 de abril de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you Robyn, this means a lot to us.
We’re so happy to hear how much the Load4 60 has changed life for you and your dogs, and 6,000km across WA without a single issue is exactly what these bikes are built for.
Distance should never mean lack of support, so we’re glad Yoga and the team could help from the other side of Australia. Thank you again for trusting Dutch Cargo.
Helpful customer service
Helpful customer service. The item I ordered was not available and an excellent alternative was offered.
10 de abril de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you Susan, we really appreciate it.
We’re glad we could help with a suitable alternative and make sure you still received a good solution. Thanks again for choosing Dutch Cargo.
The team are great and will help you…
The team are great and will help you out any time
25 de março de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you Chris, we really appreciate your kind words.
Great to hear the team has been there when you needed support—that’s exactly what we aim for. Thanks again for choosing Dutch Cargo for your Amflow eMTB!
The service was exceptional…
The service was exceptional particularly as I live in another state! Great information and advice . My new bike came fully installed and in time. Highly recommend Dutch Cargo Bike Melbourne!
3 de março de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks Jane, we really appreciate your kind words.
Great to hear everything went smoothly, especially with you being interstate. We put a lot of care into making sure bikes arrive fully set up and ready to ride, so it’s great to hear that made a difference.
Enjoy the new bike, and we’re always here if you need anything.
The team was super friendly and helpful…
The team was super friendly and helpful during the test ride, answering all my questions without any pressure. Delivery was smooth and well organised. Really happy with the whole process—highly recommend!
25 de fevereiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks Lynn, we really appreciate your lovely review.
We’re so glad you enjoyed the test ride and felt supported without any pressure. That’s exactly the experience we aim to create. Great to hear delivery was smooth as well.
Thanks again for the recommendation, and enjoy the bike.
Goods were incomplete and damaged on…
Goods were incomplete and damaged on arrival however Dutch cargo promptly sent a replacement which was in good condition and had all fittings.
13 de março de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Hi Kirsty,
We’re really sorry your order arrived in that condition — that’s not the experience we want for any of our customers.
As soon as we heard from you, we arranged and dispatched a complete replacement the next day, including all missing parts, to get things sorted as quickly as possible.
We understand how frustrating this would have been, and we appreciate your patience while we worked to resolve it. We’re always reviewing how we pack and ship items like these to prevent issues like this happening again.
If there’s anything further you need once you’ve received the replacement, please don’t hesitate to reach out — we’re here to help.
Warm regards,
Dutch Cargo Bike Team
Great service and prompt delivery
Great service and prompt delivery. My Riese & Muller Nevo GT Vario bike is great looking, high a quality machine with so many fabulous features. The professional team at Dutch Cargo stand behind their bikes, warranties and service, giving me great confidence and peace of mind.
19 de março de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks Glen, really appreciate your kind words.
The Nevo GT Vario is an outstanding bike—great choice. Glad to hear you’re enjoying it, and that our team could give you that confidence and peace of mind. We’re always here if you need anything down the track.
Highly recommended
Highly recommended
Excellent service from order through to delivery and afterwards
16 de março de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks Jason, really appreciate the recommendation.
We’re glad you had a great experience from order through to delivery and afterwards. Enjoy the Amflow MTB — it’s an awesome bike — and we’re always here if you need any help down the track.
Great communication
Great communication. Great deal. Fast dispatch. Highly Recommend these guys.
5 de março de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks so much for the great review and recommendation.
We really appreciate your support and are glad you were happy with the communication, the deal and the fast dispatch. Enjoy the bike, and please reach out anytime if we can help.
Great Service, Knowledgeable Staff
I had no experience with e-bikes let alone cargo bikes. The staff were knowledgeable, helpful and very patient. It made the purchasing experience stress free. Would recommend!
19 de fevereiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks Adam, we really appreciate your review.
We know buying your first e-bike or cargo bike can feel like a big step, so we’re very glad our team could make the process easy and stress free. Thanks again for the recommendation, and we’re here anytime if you need support.
The bicycle arrived in good order and…
The bicycle arrived in good order and I'm enjoying it thoroughly!
23 de fevereiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks Ashok, great to hear the bicycle arrived safely and that you’re enjoying it so much.
We really appreciate your support, and if you ever need any help or have any questions, we’re here for you.
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks Jono, we really appreciate your review.
Glad we could help you choose the right bike and get it to you quickly. Enjoy the ride, and let us know anytime if you need anything.
Fabulous communication and super helpful
4 de março de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, David — really appreciate your review.
Great to hear you found the communication fabulous and the team super helpful. And thank you for joining our Subscribe-to-Own program and choosing the Urban Arrow FamilyNext — it’s an awesome setup.
If you ever need help with accessories, setup tweaks, or anything along the way, we’re here for you.
Unfortunately not a good experience
Unfortunately not a good experience. Bike paid for 23/02. Courier delivery set for 25/02 with agreed delivery to my home. Dutch Cargo then organised delivery to a "nearby depot" around 45km from my home.
After speaking to Yoda, this was apparently re organised to my home address. A week after they have my $12000, nobody (including their choice of courier) seems to know exactly where my bike is and despite 3 failed delivery deadlines I am unable to get a refund.
This business has some pretty poor systems in place, that results in a poor customer experience. If you live close and can pickup items may be OK, but be very wary of trusting them to courier high value items.
No apologies or delivery refunds offered despite the poor experience.
3 de março de 2026
Avaliação não solicitada
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Hi Mick — thanks for the feedback.
To clarify the timeline from our side: payment was received on 19 February and the bike was dispatched on 23 February. Big Post / Northline attempted delivery on 27 February, but the larger vehicle wasn’t able to access your property. They then arranged re-delivery using a smaller truck, and the bike has since been delivered.
We agree the missed ETAs and lack of proactive follow-up from the courier was not acceptable and not the standard Dutch Cargo Bike aims for. We’ve lodged a formal claim with Big Post / Northline regarding the communication and service issues.
On the refund point: once an order has been dispatched and is in transit with the carrier, we’re not able to accept a refund request until the item is returned to us.
Please keep us posted via email if you need anything further. Regards, Jurgen
Thank you
Thank you. Speedy reply from you makes us feel like we are part of the cycling community. Your expertise has helped me to understand the safety expect of riding along the roads. Once again thank you so much for your sharing and support.
24 de fevereiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, Andy — we really appreciate your message.
We’re glad our quick replies and guidance helped you feel supported, and that it’s helped build your confidence around road safety. That sense of community is exactly what we’re aiming for, and we’re always here if you have more questions as you keep riding.
Team Dutch Cargo
Very reliable service and proactive in…
Very reliable service and proactive in following up on delivery that had been delayed through no fault of theirs.
2 de fevereiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks for the review — we really appreciate it.
Glad you found our service reliable, and that our follow-up helped while the delivery was delayed outside of our control. If you need anything else at all, we’re here to help.
My orange I:Sy love it
While the wait for the bike was long the final result was worth it. I love my I:Sy orange adventure bike. The staff at the Dutch cargo bike were always helpful and friendly. The delay resulted in a better bike than I first ordered and provided more options in colour. I was assured by the staff that the initial noise of the motor would wear in and that was true. The bike is whisper quiet.
13 de fevereiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, Lisa — really appreciate you sharing the full story.
We’re glad the wait ended up being worth it and that you’re loving your orange I:Sy Adventure. Thanks as well for your patience through the delay — we’re happy it resulted in a better final setup and more colour options. Great to hear the motor noise settled in as expected and it’s now whisper quiet.
If you ever need anything down the track (accessories, servicing, tweaks to fit), we’re always here to help.
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