The team at Dutch Cargo are terrific! Great support and very quick to respond. It's the 2nd Cargo Bike I've purchased from them and I wouldn't think about going anywhere else.
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Veja o que dizem as avaliações
We purchased a O2 Feel cargo bike site unseen from Jurgen and Yoga, I contacted them via email to discuss the best bike for our family. The service and quality of experience is absolutely 10/10 I... Ver mais
A empresa respondeu
I can't thank Yoga and the entire Dutch Cargo team enough for helping me get the mountain bike of my dreams! An AMFLOW PR CARBON PRO 🤩. Yoga kept me informed by email throughout the entire process... Ver mais
A empresa respondeu
Really great service from Dutch Cargo, with excellent communication and support both before and after buying our cargo bike. A special thanks to Yoga, who has been incredibly helpful throughout the... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Bicicleta
- Conserto de Bicicletas
- Distribuidor de Bicicletas
- Loja de acessórios para bicicletas
- Loja de artigos para esportes ao ar livre
- Loja de artigos esportivos
Escrito pela empresa
Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!
15 Years of Happy Customers!
Escrito pela empresa
- Dutch Cargo Bike is celebrating 15 years!
- Enjoy exceptional eBikes and eCargoBikes trusted by riders across Australia — rated 4.9/5 on Trustpilot. To celebrate, we’re offering special anniversary discounts! Every eBike purchase includes our Best Price Guarantee, 30 days free trial insurance, lifetime support, and a 6-week safety check-up. Ride with confidence. Ride with Dutch Cargo Bike.
eBike Care Package
Exceptional Product and Service
Every eBike Purchase Includes:
Best Price Guarantee – We’ll match any lower price you find.
30-Day Free Trial Insurance – Ride worry-free for your first month.
Lifetime Support – Our expert team is here for you, whenever you need us.
6-Week Safety Check-Up – A complimentary inspection to keep your eBike in top condition.
Informações de contato
1B/273-275 Wickham road, 3189, Moorabbin, Austrália
- 1300 414 843
- info@dutchcargobike.com.au
- dutchcargobike.com.au
Black Friday Deals up to 60% OFF
4,8
Excelente
467 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very prompt service!
Very prompt service!! Fantastic customer service
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, Daniel — appreciate you taking the time to leave a review.
Great to hear you found the service prompt and the customer support fantastic. If you need anything else at all, we’re here to help — and enjoy your new Amflow!
Whole new world....
I have been biking riding for a few years, and have become interested in E-bikes, mostly to maintain riding as I'm old.
Researching several brands online I found the Dutch Cargo store.
When I visited the store, I was impressed straight away with their range and I was able to test ride the E-bikes which I was interest in.
The DC team's relaxed and knowledgeable approach made a choice of E-bike easy.
I purchased the AMFlow PL E-bike and love it....
It's a whole new world!
Furthermore DC's after sale check in was a great touch - thank you very much!
2 de fevereiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, Tim — really appreciate you sharing this.
Great to hear the test rides and the team’s relaxed, knowledgeable approach helped make the decision easy. Even better that you’re loving the AMFlow PL — it really is a whole new world once you get on a great e-bike.
Thanks as well for mentioning the after-sales check-in. If you ever want setup tips, accessory recommendations, or anything down the track, we’re here to help.
Good price fast delivery.
5 de fevereiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, Alan — appreciate the review.
Great to hear you were happy with the price and the fast delivery. Hope your wife enjoys her new O2Feel iSwan — if you need anything at all down the track, we’re here to help.
Bullitt bike cargo rack
Found a cargo rack to fit the bullitt bike easily. Transaction and delivery went smoothly.
2 de fevereiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, Chris — appreciate you leaving a review.
Great to hear the Bullitt cargo rack was an easy fit and that the transaction and delivery went smoothly. If you need any other Bullitt parts or setup advice, we’re happy to help.
The team jumped straight onto a hub…
The team jumped straight onto a hub issue with our Urban Arrow and helped us get it sorted. Very happy riders again!
2 de fevereiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, Michael — great to hear we could jump on the Urban Arrow hub issue quickly and get you back on the road.
Really glad you’re happy riders again. If anything else comes up, we’re here to help.
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks so much, Quentin — really appreciate the kind words.
Glad the communication and guidance made things easy, especially as a new user. If you ever have any questions or want help getting the most out of your setup, we’re always happy to help.
Bad manegement
Hi guys, just a heads up for everyone: Your website shows stock, you take the money, and then cancel orders days later. Is your stock system updated now or are you still holding people's money for days? I don't want to waste my time again.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Your order was placed on Saturday and we processed a full refund of $114 on Monday. We understand how frustrating it is to place an order that appears in-stock, only to have it cancelled afterwards.
This happened due to a stock mismatch over the weekend (a timing issue between our website inventory and actual availability). Since then, we’ve tightened our stock checks and improved how quickly inventory updates on the site to reduce the chance of this happening again — particularly around weekends and periods of high demand.
If you’re considering ordering again, please contact us first with the item you want and we’ll confirm availability immediately before you place the order.
Again, apologies for the inconvenience and the wasted time.
Outstanding customer service
From the very first interaction with Dutch Cargo via an online enquiry about an Amflow pl Carbon they were incredibly helpful and customer focused. I was contacted by Jurgen to discuss the questions I had about ordering the bike the price was by far the best I could find online the whole experience was flawless from ordering to collection they kept me informed on delivery dates via email,very satisfied and would highly recommend Dutch Cargo to anyone in the market for a top quality bike.
10 de janeiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, Travis — we really appreciate you taking the time to share this.
Glad we could help from your first enquiry through to collection, and that you felt well-informed on delivery updates along the way. Enjoy your Amflow PL Carbon, and if you ever need anything — setup tips, accessories, servicing, or just questions — we’re here to help.
Thanks again for the recommendation.
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, Gideon — really appreciate it.
Great to hear you’re happy with the price and service, and most importantly that you love the bike. If you ever need anything down the track (setup tips, accessories, servicing), we’re here to help.
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, Mark — appreciate the review.
Great to hear you were happy with our efficiency and pricing. If you ever need anything else, we’re here to help.
Great service and bike
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Hi Jasper,
Thank you so much for the kind words! We're thrilled to hear you enjoyed both the service and the bike. Hope to see you again soon for another ride!
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Hi Harinder,
Thanks a lot for your thoughtful review! We're glad you had a smooth experience and found the right fit from our selection. It was a pleasure helping you!
Item was as advertised
Item was as advertised, as priced and shipped quickly. Great service.
12 de janeiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Hi there,
Thank you for the great feedback! We're glad everything was just as expected and that your order arrived quickly. Appreciate your support and hope to serve you again soon!
Purchased a new specialized gen4
Purchased a new specialized gen4. Good communication and quick turnaround to get bikes ready.
The only issue was rear brakes had an issue after one ride, my mate also had the same issue on his
9 de janeiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks for the 4-star review and for choosing the Specialized Gen4.
I’m glad the communication and turnaround hit the mark, but I’m sorry to hear about the rear brake issue after the first ride—especially with your mate experiencing the same thing. That’s not the experience we want you to have.
When you raised it, we acted quickly to support a local fix so you could get back riding without delay. We’re also taking this feedback seriously and tightening our final pre-delivery checks to ensure brake pressure and setup are verified before any bike leaves us.
If you’d like, please send through your order details (and any notes from your mechanic) and we’ll log it properly and make sure everything is 100% going forward.
Thanks again for the feedback—it genuinely helps us improve.
Jurgen
The after order support was great.
The after order support was great.
However the bike originally ordered, whilst shown as available on the web site, was not actually in stock resulting in us having to order an alternative, best to ring them direct to confirm availability prior to ordering on line
13 de janeiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks for the 4-star review.
I’m glad the after-order support was great, and I’m sorry about the stock mix-up. The bike showing as available when it wasn’t is frustrating and shouldn’t happen—especially when it forces you to change your plan and order an alternative.
We’re tightening up how our website stock levels sync with real inventory to reduce the chance of this happening again. If you ever need anything further with the bike you chose, just reach out and we’ll help.
Good value product and quick delivery
7 de janeiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
thank you - much appreciated!
Always helpful!
7 de janeiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you J!
All staff I dealt with were great along…
All staff I dealt with were great along with the staff at Laneway Cycles in Annandale who put my bike together and adjusted it for me.
I really love my Specialized Levo 4.
Would recommend them to all of my MTB mates and even though they are VIC based, purchasing was simple and communication was clear throughout the whole process.
6 de janeiro de 2026
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks for the 5-star review.
Great to hear the team looked after you, and that Laneway Cycles in Annandale did a solid job with the build and setup. Even better that you’re loving your Specialized Levo 4.
We really appreciate the recommendation to your MTB mates, and I’m glad the interstate purchase was straightforward with clear communication throughout. If you ever need anything—setup tweaks, accessories, or service advice—just reach out.
Ordered an extra battery for my e-bike
Ordered an extra battery for my e-bike. Arrived a few days later without fuss.
23 de dezembro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks Paul - enjoy your Flatbed Cargo bike with 1000wh now!!
Great service
Australia Post screwed up the delivery but Dutch cargo bike stepped up and resent the package before they got an answer from Australia Post
Great service
25 de novembro de 2025
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