The team at Dutch Cargo are terrific! Great support and very quick to respond. It's the 2nd Cargo Bike I've purchased from them and I wouldn't think about going anywhere else.
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Veja o que dizem as avaliações
We purchased a O2 Feel cargo bike site unseen from Jurgen and Yoga, I contacted them via email to discuss the best bike for our family. The service and quality of experience is absolutely 10/10 I... Ver mais
A empresa respondeu
I can't thank Yoga and the entire Dutch Cargo team enough for helping me get the mountain bike of my dreams! An AMFLOW PR CARBON PRO 🤩. Yoga kept me informed by email throughout the entire process... Ver mais
A empresa respondeu
Really great service from Dutch Cargo, with excellent communication and support both before and after buying our cargo bike. A special thanks to Yoga, who has been incredibly helpful throughout the... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Bicicleta
- Conserto de Bicicletas
- Distribuidor de Bicicletas
- Loja de acessórios para bicicletas
- Loja de artigos esportivos
- Loja de artigos para esportes ao ar livre
Escrito pela empresa
Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!
15 Years of Happy Customers!
Escrito pela empresa
- Dutch Cargo Bike is celebrating 15 years!
- Enjoy exceptional eBikes and eCargoBikes trusted by riders across Australia — rated 4.9/5 on Trustpilot. To celebrate, we’re offering special anniversary discounts! Every eBike purchase includes our Best Price Guarantee, 30 days free trial insurance, lifetime support, and a 6-week safety check-up. Ride with confidence. Ride with Dutch Cargo Bike.
eBike Care Package
Exceptional Product and Service
Every eBike Purchase Includes:
Best Price Guarantee – We’ll match any lower price you find.
30-Day Free Trial Insurance – Ride worry-free for your first month.
Lifetime Support – Our expert team is here for you, whenever you need us.
6-Week Safety Check-Up – A complimentary inspection to keep your eBike in top condition.
Informações de contato
1B/273-275 Wickham road, 3189, Moorabbin, Austrália
- 1300 414 843
- info@dutchcargobike.com.au
- dutchcargobike.com.au
Black Friday Deals up to 60% OFF
4,8
Excelente
468 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bullitt Bike Business Lease from Dutch Cargo
Thoroughly enjoyed and would recommend the service from Dutch Cargo. Bike was delivered promptly and in person. Everything has worked perfectly and I couldnt be happier.
13 de maio de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks so much, Thom!
We’re thrilled to hear you’re loving the Bullitt and that everything has been running smoothly. It was a pleasure delivering the bike personally and getting you set up. Really appreciate the recommendation—it means a lot to our team.
Wishing you many happy (and fast!) kilometres ahead. Don’t hesitate to reach out if you ever need anything.
— Jurgen & the Dutch Cargo crew
Helpful and responsive
A great family owned business - the team at Dutch Cargo were very helpful and responsive
13 de maio de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for the kind words!
We’re proud to be a family-owned business, and it means a lot to hear that our team’s support made a difference. Being helpful and responsive is exactly what we aim for—so we really appreciate your feedback.
Always here if you need us again!
— The Dutch Cargo Bike team
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Hi Sam,
Thanks so much for your kind words! We're thrilled to hear you're loving the bike and that our team made a great impression. If you ever need anything or just want to share where your new wheels have taken you, we’re always here. Enjoy the ride! 🚲😊
— The Dutch Cargo Team
Very friendly and helpful
Very friendly and helpful. Had a great test ride of a number of electric trikes to find the best for me. Did all they could to help at every stage of purchase and delivery.
13 de maio de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Hi Mark,
Thanks so much for the lovely review! We're really glad you enjoyed the test rides and found the right electric trike for your needs. It was a pleasure helping you through the process from start to finish. If you ever need support or just want to share how the trike’s going, we’re always here to help. Enjoy the ride!
— The Dutch Cargo Team
Fantastic service with prompt delivery…
Fantastic service with prompt delivery interstate. Yoga was very professional to deal with and even organised to have the bike looked over on my side even though I said I would build it myself. Would definitely use again
29 de abril de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for your kind words and fantastic feedback! We're thrilled to hear you had a great experience with us and that Yoga was able to make the process smooth and professional for you. We believe in going the extra mile, even across state lines, so you can enjoy your bike with confidence.
We really appreciate your support and look forward to helping you again in the future. Happy riding!
— The Dutch Cargo Bike Team
Provided a good service for interstate…
Provided a good service for interstate customer. Some emailed queries after sale were not responded to requiring follow up phone calls. Bike was delivered on time as ordered though I was surprised that while all other European languages were catered for no documentation was available in English from the bike’s German manufacturer.
15 de abril de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your honest feedback and for taking the time to share your experience. We're glad to hear the bike was delivered on time and that you were happy with the overall service.
We do apologise for the missed email responses — that’s not the level of service we aim for, and we appreciate you bringing it to our attention. We’ll definitely review our follow-up process to ensure a smoother experience in the future.
Regarding the documentation, we understand how frustrating it must have been not to have English manuals included. We’re in contact with the manufacturer about this and will ensure we provide digital English manuals or local guides where needed going forward.
Thank you again for your constructive feedback — it helps us improve. We hope you enjoy your new bike and are always here if you need further support.
— The Dutch Cargo Bike Team
Touring eBike with attitude
Was looking for a touring bike with full suspension and fell in love with the O2Feel Vern FS. Yoga was so helpful with setting it all up and delivering it to me. I am really impressed with this bike that takes eBikes to a new level of enjoyment. I had never heard of this French brand before and I couldn't recommend it more highly. Yoga is organising for the 6-week complimentary service to be done at my place.
18 de abril de 2025
Avaliação não solicitada
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
ank you for your fantastic review! We're so pleased to hear that you’re enjoying your O2Feel Vern FS — it’s truly a special bike that makes every ride a joy.
It’s great to know Yoga took good care of you with the setup, delivery, and organising your complimentary 6-week service at home. We’re proud to offer premium eBikes like O2Feel, and even happier when they find the perfect rider!
Thanks again for your recommendation and happy riding!
Outstanding Expertise and Unmatched Support Throughout My eBike Journey
Jurgen and Yoga have been incredibly helpful throughout my eBike journey, from the purchasing process to after-sales support. They provided expert advice in selecting the most suitable eBike for my needs and patiently assisted with various post-purchase services, including bike registration and maintenance. Yoga even went the extra mile by recording a video to demonstrate how to securely load the battery onto the bike. Their exceptional service and dedication truly exceeded my expectations.
1 de abril de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for sharing your experience! We're delighted to hear that Jurgen and Yoga were able to guide you through your eBike journey and go above and beyond with their support. We always strive to ensure our customers have the best possible experience, from selection to ongoing care. It means a lot to us that their dedication made a difference. Enjoy your ride, and feel free to reach out if you need anything further! 🚴♀️🔋
Purchased Specialized Turbo Como 3.0 IGH
An enjoyable experience purchasing a Specialized Turbo Como 3.0 IGH from Dutch Cargo e-bikes. A great team to deal with. Thanks again👍
22 de abril de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks so much for your kind words! We're thrilled you had a great experience with the team and are loving your Specialized Turbo Como 3.0 IGH. Enjoy the ride — and don't hesitate to reach out if you ever need anything. 👍🚴♂️
Overall fantastic to deal with
Great team to deal with. Helpful and responsive. A little disappointed to see the bike sustained some superficial damage during transit but to their credit, Jurgen and his team were receptive to feedback in relation to this.
26 de março de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for your kind words and thoughtful feedback. We're really glad to hear you found our team helpful and responsive – that means a lot to us.
We’re sorry again about the superficial damage during transit, and we truly appreciate you bringing it to our attention. Your feedback helps us improve, and we’re always here to make things right. Thanks for your understanding and for giving us the opportunity to respond.
Enjoy the ride, and don’t hesitate to reach out if there’s anything else we can help with! We hope to see more people in Hobart drop the children to school by bike :)
We had a great experience buying a…
We had a great experience buying a cargo bike at Dutch Cargo! Yoga and Jurgen were incredibly responsive, answered all our questions, and went above and beyond to help us choose the bike that was the perfect fit for our needs. Their after-sales service has also been excellent. Highly recommend!
17 de abril de 2025
Avaliação não solicitada
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Hi Charlotte,
Thank you so much for your lovely review! We're thrilled to hear that you had such a great experience with us. It was an absolute pleasure helping you find the perfect cargo bike, and we're so glad to know that our support has continued to hit the mark after your purchase.
Yoga and Jurgen send their thanks and warm regards—your kind words mean a lot to the whole team. Enjoy every ride, and don’t hesitate to reach out if you ever need anything down the track!
Warmest wishes,
The Dutch Cargo Team 🚲💛
My enquiry answered quickly
My enquiry answered quickly
Best price
Ordering easy
Freight and tracking super quick
Would certainly deal with this shop again
Thank you
26 de março de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for the fantastic review!
We’re so glad to hear you found our service fast, easy, and well-priced—just the way we aim to do things. It’s great to know the ordering and delivery process hit the mark for you.
We really appreciate your support and look forward to helping you again in the future!
All the best,
The Dutch Cargo Bike Team 🚲
Enjoyed dealing with Yoga and the team…
Enjoyed dealing with Yoga and the team at Dutch Cargo. They were patient and helpful while I compared options and made a decision, offered a fair price, and shipped the bike to Hobart for me expediently. Am very happy with the bike and the experience.
10 de fevereiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks so much for your kind words!
We're really glad to hear you had a great experience with Yoga and the team. Taking the time to explore your options is so important, and we’re happy we could support you through that process. It’s great to know the bike made it to Hobart smoothly and that you’re loving it!
Enjoy the ride, and we’re here anytime you need us.
Warm regards,
The Dutch Cargo Bike Team 🚲
Stem as described
Stem as described, great communication, timely arrival. Dutch Cargo e bikes were good to deal with.
25 de março de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks for the great review!
We’re glad to hear everything arrived on time and as expected—and that you found our communication and service solid. Always a pleasure to help out!
All the best,
The Dutch Cargo Bike Team 🚲
We purchased a Nihola Med Gen2 from…
We purchased a Nihola Med Gen2 from Dutch Cargo. We were very happy with the service, the team were communicative and very helpful and the bike is great!
8 de março de 2025
Avaliação não solicitada
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and that you're enjoying your Nihola Med Gen2. It’s a fantastic bike, and we hope it brings you many smooth and enjoyable rides!
If you ever need any support or have any questions, don’t hesitate to reach out. Happy riding!
Great customer service
Great customer service, timely responses to enquiries and quick freight dispatch. Will happily use Dutch Cargo e-bikes again!
10 de fevereiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your kind words! We're thrilled to hear you had a great experience with our service and fast dispatch. We look forward to helping you again in the future—happy riding! 🚴♂️✨
Excellent customer service
Excellent customer service. Got bike ready quickly. I love it
22 de fevereiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your feedback! We're so glad you love your bike and that we could get it ready for you quickly. Happy riding! 🚲😊
New to Melbourne, test-driving an O2 Feel
I've had an amazing experience with Dutch Cargo Bikes in Melbourne. As soon as my son started school in our new city, we needed a cargo bike for the daily commute. What caught my eye was that this business is family-owned and run, they have sensory-friendly hours for neurodivergent families. Emmy and Jurgen were extremely helpful. And their subscription model was perfect for these first few weeks while we found a more permanent place to live after moving here. They will most likely be our go-to place for electric bike purchases.
25 de fevereiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us and that our subscription model made your transition to Melbourne a little easier. It was a pleasure helping you find the right cargo bike for your family's needs, and we’re so glad you appreciated our sensory-friendly hours. Wishing you many smooth and enjoyable rides as you settle in—looking forward to seeing you again when you're ready for your next eBike! 🚴♀️✨
I picked up my ebike on subscription on…
I picked up my ebike on subscription on a Saturday and it was ready and waiting. Emmy was really helpful in the week I made my decision, patiently answering questions and offering advice. I have loved riding my ebike over the last 10 days to commute to work and to do some longer riding on the weekend. Best decision and terrific service.
22 de fevereiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your wonderful review! We're so happy to hear that your eBike subscription has been a great decision for you. Emmy is fantastic at making sure every rider feels confident in their choice, and we're glad she could help. It’s awesome that you’re enjoying both your commute and weekend rides—exactly what eBikes are made for! Wishing you many more happy kilometers on two wheels. 🚴♂️😊
Communication has been very good
Communication has been very good, with very friendly people who have constantly been following up to ensure that everything is good with my bike that I purchased. They handled all of the details and shipping interstate so I only had to pick up the bike already assembled at a local bike store.
23 de dezembro de 2024
Avaliação não solicitada
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your kind words! We're thrilled to hear that you had a great experience with our team and that everything went smoothly with your bike delivery. Enjoy your ride, and if you ever need anything, we're always here to help! 🚲😊
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