The team at Dutch Cargo are terrific! Great support and very quick to respond. It's the 2nd Cargo Bike I've purchased from them and I wouldn't think about going anywhere else.
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Veja o que dizem as avaliações
We purchased a O2 Feel cargo bike site unseen from Jurgen and Yoga, I contacted them via email to discuss the best bike for our family. The service and quality of experience is absolutely 10/10 I... Ver mais
A empresa respondeu
I can't thank Yoga and the entire Dutch Cargo team enough for helping me get the mountain bike of my dreams! An AMFLOW PR CARBON PRO 🤩. Yoga kept me informed by email throughout the entire process... Ver mais
A empresa respondeu
Really great service from Dutch Cargo, with excellent communication and support both before and after buying our cargo bike. A special thanks to Yoga, who has been incredibly helpful throughout the... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Bicicleta
- Conserto de Bicicletas
- Distribuidor de Bicicletas
- Loja de acessórios para bicicletas
- Loja de artigos esportivos
- Loja de artigos para esportes ao ar livre
Escrito pela empresa
Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!
15 Years of Happy Customers!
Escrito pela empresa
- Dutch Cargo Bike is celebrating 15 years!
- Enjoy exceptional eBikes and eCargoBikes trusted by riders across Australia — rated 4.9/5 on Trustpilot. To celebrate, we’re offering special anniversary discounts! Every eBike purchase includes our Best Price Guarantee, 30 days free trial insurance, lifetime support, and a 6-week safety check-up. Ride with confidence. Ride with Dutch Cargo Bike.
eBike Care Package
Exceptional Product and Service
Every eBike Purchase Includes:
Best Price Guarantee – We’ll match any lower price you find.
30-Day Free Trial Insurance – Ride worry-free for your first month.
Lifetime Support – Our expert team is here for you, whenever you need us.
6-Week Safety Check-Up – A complimentary inspection to keep your eBike in top condition.
Informações de contato
1B/273-275 Wickham road, 3189, Moorabbin, Austrália
- 1300 414 843
- info@dutchcargobike.com.au
- dutchcargobike.com.au
Black Friday Deals up to 60% OFF
4,8
Excelente
468 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Hi Geoff, thanks for your review! We're glad to hear that your purchase and delivery experience went smoothly. If you ever need any assistance or have any questions, feel free to reach out. Enjoy the ride!
Friendly, knowledgeable, quick, thorough, great communication
The team were super friendly and knowledgeable. And were also great with their communication throughout the whole repair.
They were able to diagnose and rectify the issue with my bike quickly. They also help me with any questions I had.
Couldn’t recommend enough.
7 de janeiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Hi Robb, thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team. Providing friendly, knowledgeable service and clear communication is what we strive for, so it’s great to know we hit the mark! If you ever need anything else, we’re always here to help. Happy riding! 🚲😊
Very positive experience
Great service, great bike, kids love it. Dutch Cargo Bikes went above and beyond for us!
18 de fevereiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Hi Malcolm, thanks so much for your kind words! We're delighted to hear that you and the kids are loving the bike. It was our pleasure to go the extra mile for you! Wishing you many fun rides ahead—enjoy!
Fast delivery
Fast delivery, great quality products. Will go back to Dutch Cargo Bikes for my cargo bike needs.
17 de fevereiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your review! We're glad to hear you were happy with the fast delivery and quality of our products. We look forward to helping you with your cargo bike needs in the future—happy riding!
Asked if they had a Gocycle G4I in…
Asked if they had a Gocycle G4I in stock and was told yes.
Drove 30 klm and arrived to be told it was a miscommunication, they would be arriving one day in the future.
Purchased elsewhere .
20 de fevereiro de 2025
Avaliação não solicitada
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
I understand your frustration. Stock is not always on location, and the GoCycles are arriving in-store next week. You did mention you would call, but instead you visited. Apologies for the miscommunication, and I’m glad you found what you needed elsewhere. Enjoy your GoCycle!
Great company with exceptional customer service standards
Great company to deal with, very knowledgeable and accomodating with all things following purchase. Could not recommend enough for their customer service and quality of cargo bikes.
10 de fevereiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks David! Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing top-notch customer service and high-quality cargo bikes is what we’re all about. If you ever need anything, we're always here to help—happy riding! 🚲😊
Great customer service
Great customer service. Yoga gave great instructions on how to assemble the bike.
2 de fevereiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your review! We're glad to hear you had a great experience, and we'll be sure to pass your kind words on to Yoga. Enjoy your new bike, and happy riding! 🚲😊
Quick and responsive service
16 de janeiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for the review!
Awesome to deal with
22 de janeiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, Ron! Enjoy your ride!" 🚲😊
Great child seat.
Prompt delivery. Granddaughter loves the child bike seat and hoin for rides with her dad.
28 de novembro de 2024
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, Faye! So glad your granddaughter loves it—happy riding!
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks, Richard! We appreciate your time and support—happy riding!
Very happy with product and service…
Very happy with product and service from Dutch cargo bikes. They stayed open a few minutes longer so I could pick up on a weekend, it was a huge help for me. Thanks
20 de janeiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Tx Jesse!! That's wonderful to hear! 😊 We're so glad we could help and that you're happy with your bike and our service. Enjoy the ride, and let us know if you ever need anything. Happy cycling! 🚲🎉
Very helpful and responsive
Very helpful and responsive. Delivered by bike despite living far away from their location. Lovely team!
20 de janeiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thanks so much, Shelley! 😊 We're thrilled to hear you had a great experience. It was our pleasure to deliver your bike – nothing better than a bike delivering a bike! 🚲🚲 Enjoy the ride, and let us know if you ever need anything. 🚀💛
Great staff!
The Dutch cargo staff are very helpful and always available for any clarification. We received excellent support in choosing the best cargo bike option for our family. Highly recommended!!
20 de janeiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that we could assist you in finding the perfect cargo bike for your family. Enjoy your front-loading cargo bike—it's such a great choice! Your recommendation means the world to us, and we're always here if you need any further support or advice. Wishing you many happy rides ahead! 🚴♀️😊Team Dutch Cargo
understanding and prompt service
"I reached out to Yoga to learn more about the Bullitt Cargo Bike, and I have to say, he’s incredibly knowledgeable and helpful. He took the time to listen to my questions and provided clear answers, making the whole process so much easier.
I ended up purchasing a Bullitt Classic frame in raw aluminum, which I painted dark grey, and I built it up with a GRX 1x12 groupset. I’m planning to ride it from Seoul to Busan in South Korea this autumn, with my two kids (aged 7 and 4) riding in the cargo bay. The journey will be about 633 kilometers, and since it’ll be the cool, crisp weather of Korean autumn, it should make for an enjoyable trip. We’re aiming to complete the ride in 5–7 days, taking our time to stop, explore, and enjoy the Korean countryside along the way.
I’ve always believed that if you do one hard thing each year, by the end of your life, you’ll have a storybook full of unforgettable experiences. This is going to be my first big adventure with my family, and I’m so excited for what’s to come.
Thank you so much for all your help, knowledge, and guidance. I couldn’t have done this without you."
21 de janeiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Wow, what an incredible adventure you have planned! Thank you for sharing this—it’s truly inspiring. Riding from Seoul to Busan with your kids in the cargo bay sounds like a once-in-a-lifetime experience, and the cool autumn weather will make it even more enjoyable. Your Bullitt build with the GRX 1x12 sounds like a dream setup, and I’m sure it’ll handle the journey beautifully.
Yoga will be thrilled to hear how helpful you found his guidance. At Dutch Cargo, we’re all about helping people create stories like yours, and it’s amazing to know that the Bullitt is part of this meaningful adventure. Please keep us updated on your trip—we’d love to see photos and hear how it goes. Wishing you safe travels and unforgettable memories with your family! 😊 Jurgen & Yoga
Ordering was easy and delivery was…
Ordering was easy and delivery was correct and quick. What else could you ask for?!
13 de janeiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for the kind words! We're thrilled to hear that your experience was seamless and that everything arrived quickly and correctly. It’s exactly what we aim for! If there’s anything else we can help with, don’t hesitate to reach out. Happy riding! 🚴♀️✨
Great service
20 de janeiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much! We’re glad you had a great experience. If there’s anything else we can do for you, let us know. Happy riding! 🚴♂️😊
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you for your feedback! We’re so glad to hear you’re happy with the price and speedy delivery. Enjoy, and let us know if you need anything else! 🚴♀️✨
Great prices and service
Great prices, service and quick delivery. Would highly recommend.
12 de janeiro de 2025
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for the glowing recommendation! We’re thrilled to hear you’re happy with the prices, service, and delivery. Your support means the world to us—happy riding! 🚴♂️😊
Very happy with cargo bike purchase
Very happy with cargo bike purchase. Delivery was fast & friendly service.
16 de dezembro de 2024
Resposta da Dutch Cargo Bike - Melbourne - Flagship Store
Thank you so much for your kind words! We're thrilled to hear you're happy with your Shorty cargo bike and our service. Wishing you many enjoyable rides ahead! 🚴♀️😊
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