DVS Home Ventilation Avaliações 

193
•
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our DVS continually glowed green so we didn’t really use it. James came and understood immediately what was wrong the thermostat had come loose. I’m happy to report he fixed it installed a new filter... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lara did a visit to our home and conducted a thorough inspection to determine what we needed. She was professional and friendly, and not at all pushy. The install took place as scheduled and we are st... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our existing 3-fan HRV system was in need of replacement. I considered replacing it with a new HRV system, but to be honest, the badgering from HRV about filter replacement was annoying, so I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The whole process was easy and uncomplicated, right from the initial phone call enquiring about DVS to having the product installed. The techs Joseph and Daniel were great! I am very pleased with the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Prestador de serviços de climatização
  2. também em
  3. Loja de artigos para reforma residencial

Sobre DVS Home Ventilation

Escrito pela empresa

The Heart of a Healthy Home. For more than two decades we have been making New Zealand homes healthier and more comfortable.

Ventilate your home with fresher, drier air and vastly improve the quality of the air you and your family breathe, as well as reducing moisture, condensation and odours.


Free Consultation


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

193 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(193)

40 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience, awesome product!

Lara was a great rep for your company. She made us feel assured that we were making the right choice going with DVS. She was knowledgeable and we felt like we knew what we were getting. We ended up replacing our bathroom fan at the same time. Such a game changer! It actually works (whereas our other one did not!). We are so stoked with the product so far and glad we got the TemperVent add ons.

Our installer was awesome too.

All round, a great experience. Many thanks!!

9 de setembro de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Thanks for the feedback Katy! We're so glad you had a smooth experience with DVS, we hope to make a difference in your home. Thanks, DVS Team

Avaliado com 5 de um total de 5 estrelas

R&E are easy to deal with

R&E are easy to deal with, prompt and direct responses with no messing around! Amazing value compared to many other electricians! No wonder they're always well booked up, and also the trusted installer for DVS! Probably my 10th job with them now!

13 de outubro de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Hi Danny, thanks for your feedback! The R&E Electrical team are brilliant.

Avaliado com 5 de um total de 5 estrelas

Awesome Result

was a long process from my end with my renovation going on for a long time, the team at DVS were very patient and adapted my heating and cooling system for my 1880's double storey home to suit, all with a great result, loads of personal service : ) many thanks Elaine Ponsonby Auckland

23 de julho de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Hi Elaine, thanks for the review - we appreciate the kind words! Was a pleasure working with you.

Avaliado com 5 de um total de 5 estrelas

The service was prompt

The service was prompt. There were no surprises. It was very organised, every person came prepared. The information supplied was easy to understand and the advice trustworthy.

25 de julho de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Hi Andrea, thanks for the feedback. We're glad your experience with our services are as expected. Team DVS 😊

Avaliado com 5 de um total de 5 estrelas

Fantastic experience

Fantastic experience. Our salesperson was lovely, very knowledgeable and available for any questions. Install was fast and mess free.
The house is now dry and warm! We didn’t expect to notice the difference so fast but woke up the next day with dry windows and a warm house. Really happy.

11 de setembro de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Thank you Hannah and Peter for the feedback, we are so glad DVS has made such an effective and quick improvement to your home. Cheers, Team DVS

Avaliado com 5 de um total de 5 estrelas

Great decision for us

Great decision for us. No regrets. After installation, no more wet windows. Thank you.

14 de agosto de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Thank you Marichu, we're so glad that DVS is making a difference in your home!

Avaliado com 5 de um total de 5 estrelas

We are very happy with our DVS system

We are very happy with our DVS system. I wish we had it installed sooner. There is no more dampness and the house feels warmer. The process was smooth from start to finish. Everyone was very helpful and knowledgable. It was pleasure to deal with Lara our local agent and Sam who installed the system.

26 de agosto de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Thank you Mariya, we appreciate the feedback! We're glad DVS is making a difference in your home, Lara and Sam are brilliant!

Avaliado com 5 de um total de 5 estrelas

Reminder emails for services

I love how Lara from DVS makes any service that I require Quick and organised and super easy to book in, which makes my to do list get smaller. Appreciate the service reminders and options of what I would like done.
Thanks Team!

2 de setembro de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Sometimes we all just need a little tap on the shoulder! Thanks for the feedback Kylie.

Avaliado com 5 de um total de 5 estrelas

Don't think about it....just do it!!!!

Having a DVS installed in my house has been a game changer and the best money I've spent this year. I have a new home and the difference it's made has been amazing. Besides no more condensation, we no longer need to run the heat pump during the night and there's been no need to set the timer for it to come on in the afternoon as the house quickly heats up once the heating is turned on after work. Also, we've hardly used the gas fire at all. The house feels so much drier and is a lot easier to heat. Right form the first contact I made the DVS, the service has been exceptional, and I have since referred friends and family to DVS.

2 de setembro de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

No feeling quite like a dry and cozy home! Thanks for the feedback Sarah!

Avaliado com 5 de um total de 5 estrelas

DVS Annual Filter Update

I received an email from DVS to advise my annual date to buy and install a new filter for the DVS system was due. This was my first time needing this since the system was installed. I was advised the price and the two types of filters were recommended to choose from. I placed the order by returned email. I was offered credit card or internet banking payment. I appreciated the options and picked internet banking. I received an email advising it had been despatched the same day of my order and payment. Everything went smoothly and the courier delivered it to my door within the 2 day period. I had the option to connect to recommended installers in my area but I chose to arrange that separately as we have an electrician in the family. I would add an electrician is not needed to install the filter as you can view the step by step video guide provided by DVS on how to do this installation yourself ( or for another person you know who can climb up into the roof). I am very happy with the friendly professional service I received. I will be buying the filter again from DVS next year.
The DVS system I purchased has proven very effective to stop the condensation issue on my windows and has given me fresh air in the home year round.

25 de agosto de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Thanks for the feedback Helen, we appreciate the kind words!

Avaliado com 5 de um total de 5 estrelas

Great service and amazing product

Great service and amazing product, after getting double glazing its worth spending a little more and investing in DVS to keep your home warm and dry!!

9 de agosto de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Thank you, Toni! Glad DVS is making a difference in your home.

Avaliado com 2 de um total de 5 estrelas

Poor after sales experience

I have had a DVS system since I moved into my home in 2012. In 2025 one of the ventilation covers was damaged and fell off after renovations. I got in contact with DVS who said an installer would come out. To this day approximately 6 weeks later I have not had any contact. DVS you were great when you wanted my money but your after sales customer service is appaling.

18 de agosto de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Hi Leigh-Anne, we’re really sorry to hear about your experience. Thanks for your patience and for bringing it to our attention. Our customer care team would love the chance to make things right. We're unable to locate you in our system from your name alone, but we have requested more information via the platform in order to contact you. Thanks, team DVS.

Avaliado com 5 de um total de 5 estrelas

First phone call to DVS easy.

First phone call to DVS easy.
The team we’re onto our request and job undertaken as soon as equipment arrived from courier.
Technician was friendly and efficient and took old system away and left everything tidy.
DVS system is amazing no more crying windows like advertised.
We even received generous discount for being Pensioners.
Thanks to the wonderful team at DVS.

12 de junho de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Thanks for the feedback Jane!

Avaliado com 5 de um total de 5 estrelas

Great service

Phil and the team at DVS were responsive and helped ensure the design we put together, met our needs. He was prompt with responding to our queries and took the time to explain the system's function and ensure we understood. We appreciated the flexibility of the installation crew as well.

5 de agosto de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Thanks for the feedback Chris!

Avaliado com 5 de um total de 5 estrelas

DVS installation

We had very fast and efficient service from our first point of contact through to the installation. We now have a dry and condensation free home. Every home should have a DVS system installed. Lara was very knowledgeable in assessing our needs and advising on the correct system for our home and Sam installed it a couple of weeks later within a couple of hours and with no inconvenience whatsoever

22 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dont use dvs

very poor after installation service I would NOT recommend this company to anyone

31 de julho de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Hi Wayne, we’re really sorry to hear about your experience. Our customer care team would love the chance to make things right. We're unable to locate you in our system from your name alone, but we have requested more information via the platform in order to contact you. Thanks, team DVS.

Avaliado com 5 de um total de 5 estrelas

Excellent Service from DVS

Very happy with the service from DVS thank you to Phil & The electrician Steve from SM Electrical was efficient, professional, and incredibly friendly—made the whole process easy and stress-free. Great experience from start to finish. Highly recommend!

7 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend DVS systems

Highly recommend DVS systems. Phil Auckland Manager Auckland Central was absolutely brilliant to deal with. Positive and informative advice to what would work best. Pricing excellent compared to others and no hard selling. Upgraded an old system from another brand to DVS EC Climate Controlled. Within 1 week was installed, took 1 1/2 hrs first thing in morning. Overnight the air was so much dryer. AAA++ Service

3 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast, efficient and friendly team. Great product.

We have had a DVS system for over 10 years in our house and have had no issues. We decided to add an outlet in the garage recently and we were very happy with the service from booking to installation. Russell who did the installation was fantastic, efficient and friendly. Also, he arrived right on time which was very much appreciated! Thank you.

24 de junho de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Still on the fence

We moved from a very old HRV system to a modern DVS system. To keep it simple we were looking at power saving because the HRV system was runnng two old AC electric motors which use more power.
The new DVS system runs one DC electric motor to our five ceiling vents.
Results after 5 months with power saving is looking positive as power bills increase.
Pros for DVS: it is very quiet when running compared to the old HRV system.
The control panel is easy to use.
You can replace the fan filter yourself to reduce costs.
Cons: our only issue to date is getting more warm air from the roof into the house during the day, it seems really slow to warm up the house.

21 de junho de 2025
Avaliação não solicitada
logotipo da DVS Home Ventilation

Resposta da DVS Home Ventilation

Thanks for your feedback Phil, we are glad DVS is making a difference in your home. Our customer care team would love the chance to have a chat with your about options for transferring warm air. We're unable to locate you in our system from your name alone, but we have requested more information via the platform in order to contact you. Thanks, team DVS.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais