What impresses me most, or least as the case might be, is the level of customer service and how simple the experience. This was my first time using e-bikeshop and I have to say, so far, I am impressed... Ver mais
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Veja o que dizem as avaliações
Bought a few bikes from them and Great customer service every time from Josh and Ben. Very reliable and great service for spare parts also. Fast delivery.
Took my bike in for its annual service with Ben. I thought it needed some extra work because my front brakes were squealing and my gears were slipping badly in upshift. Having checked it over Been con... Ver mais
Unbelievable service. After a year of hassle free riding my bike developed a couple of slight issues. One phone call and both issues were sorted with replacement parts in days! They kept me informed o... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to E-Bikeshop.co.uk, the UK's largest independent electric bike specialist. Based in Farnham, Surrey, we live and breathe eBikes, bringing over 15 years of hands-on expertise to riders worldwide. Whether you are tackling rugged mountain trails, commuting through the city, or exploring country roads, our mission is to match you with the perfect ride. We proudly hold over 700 premium eBikes in physical stock from top European manufacturers, including Haibike, Orbea, Cube, Scott, and Raleigh. We aren't just a retailer; we are passionate cycle enthusiasts dedicated to the long haul. Why Choose E-Bikeshop? Unrivalled Expertise: Every eBike is fully assembled, configured, and tested by our certified in-house technicians before delivery. Exclusive Support: We fiercely protect our customers' ride time. Buying from us unlocks exclusive access to our fast-turnaround workshops, advanced diagnostics, and a massive inventory of spare parts. Trusted by 20,000+ Riders: As our reviews highlight, we are committed to five-star service, rapid delivery, and reliable, jargon-free warranty support. Flexible Options: We make buying easy with 0% finance, Cycle to Work schemes, and next-day delivery options.
Informações de contato
Coxbridge Business Park, GU10 5EH, Farnham, Reino Unido
- 01252 279279
- sales@e-bikeshop.co.uk
- e-bikeshop.co.uk
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service!
Thanks e-bikeshop.co.uk
Was unable to locate a supplier of the Orbea dual pannier bag in Queensland Australia, so was pleased to find e-bikeshop UK. The bag has arrived in Australia, due to be delivered tomorrow.
Quick response and delivery for a part…
Quick response and delivery for a part I’d had issues sourcing elsewhere. I’ll be coming straight to e-bikes shop again in future.
Great communication fast delivery an…
Great communication fast delivery an absolute pleasure to deal with.
Prompt delivery, good price.
I bought the Thule Velocompact tow bar two-bicycle bike rack. It was a good price compared to other sites, and delivery was prompt. Very satisfied with e-bike shop.
Fast delivery and bang on what I needed
The fast and courteous response to my…
The fast and courteous response to my concerns and queries, not to mention the concessions to match other suppliers offers. Rapid response to questions asked, no matter how trivial.
Easy to order
So easy to order your E-Bikes and parts from the company, and very good customer service.
Great response from e-bike when I…
Great response from e-bike when I needed a replacement part for my bike. The part was delivered very promptly.
Part received quickly and well packed
Totally excellent The head bike…
Totally excellent The head bike mechanic Steve really knows his stuff
Easy ordering
Easy ordering, quick delivery, great price. Although the returns policy is not very clear and didn't know procedure if the part i wanted didn't fit which made me worry about ordering it. Turns out i need not have worried as it fit perfectly. If you simply tell me i can and how to return something that won't fit before i buy it i will use you again for sure.
Excellent thoroughout
Helpful advice throughout the purchase, good progress updates on the purchase, thorough handover of a beautifully built bike which I’m very happy with.m
I bought my Haibike allmtn 10 from here…
I bought my Haibike allmtn 10 from here back in 2022.
After 20 months of ownership motor had a fault, these guys sorted out new motor under warranty in 6 days, amazing customer service 👏
Excellent
Both Richard and his dad were very helpful. It was my first foray into owning an e bike and they gave me all the knowledge I needed to decide what to do. They combined excellent advice with great service and also gave me a great deal by price matching the same bike I had seen elsewhere .
No nonsense online transaction and…
No nonsense online transaction and great product and price . Rapid delivery too
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