e-bikeshop.co.uk Avaliações 

396
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

What impresses me most, or least as the case might be, is the level of customer service and how simple the experience. This was my first time using e-bikeshop and I have to say, so far, I am impressed... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought a few bikes from them and Great customer service every time from Josh and Ben. Very reliable and great service for spare parts also. Fast delivery.

Avaliado com 5 de um total de 5 estrelas

Took my bike in for its annual service with Ben. I thought it needed some extra work because my front brakes were squealing and my gears were slipping badly in upshift. Having checked it over Been con... Ver mais

Avaliado com 5 de um total de 5 estrelas

Unbelievable service. After a year of hassle free riding my bike developed a couple of slight issues. One phone call and both issues were sorted with replacement parts in days! They kept me informed o... Ver mais

Detalhes da empresa

  1. Loja de Bicicleta
  2. Conserto de Bicicletas
  3. Distribuidor de Bicicletas

Escrito pela empresa

Welcome to E-Bikeshop.co.uk, the UK's largest independent electric bike specialist. Based in Farnham, Surrey, we live and breathe eBikes, bringing over 15 years of hands-on expertise to riders worldwide. Whether you are tackling rugged mountain trails, commuting through the city, or exploring country roads, our mission is to match you with the perfect ride. We proudly hold over 700 premium eBikes in physical stock from top European manufacturers, including Haibike, Orbea, Cube, Scott, and Raleigh. We aren't just a retailer; we are passionate cycle enthusiasts dedicated to the long haul. Why Choose E-Bikeshop? Unrivalled Expertise: Every eBike is fully assembled, configured, and tested by our certified in-house technicians before delivery. Exclusive Support: We fiercely protect our customers' ride time. Buying from us unlocks exclusive access to our fast-turnaround workshops, advanced diagnostics, and a massive inventory of spare parts. Trusted by 20,000+ Riders: As our reviews highlight, we are committed to five-star service, rapid delivery, and reliable, jargon-free warranty support. Flexible Options: We make buying easy with 0% finance, Cycle to Work schemes, and next-day delivery options.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

396 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,7

Todas as avaliações

(396)

81 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Satisfied Customer

Before ordering I received very helpful advice from the company. The item arrived very promptly and I was kept fully informed of delivery status.

30 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Always great service

Took my bike in for its annual service with Ben. I thought it needed some extra work because my front brakes were squealing and my gears were slipping badly in upshift. Having checked it over Been confirmed it needed a new rear cassette and chain and front brake pads, fair enough after 4500 miles. Done and finished within the hour at a very reasonable price. As always a personable, efficient job well done!

29 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

All great

The website was easy to put the order. The price was good. Kept notified of delivery very accurately. Delivery was exactly within the time window promised Prior arrived in good order well packaged all in all five stars.

21 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Outstanding customer service

Outstanding customer service. We initially had a small issue with our order, but it was resolved quickly and communication throughout was excellent. Mistakes happen — what really matters is how a company responds, and e-bikeshop handled it exceptionally well. Highly recommended.

20 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Great customer experience.

The customer experience was superb.
Josh and Ben dealt with any questions via email very quickly.
My bike was delivered on the day promised and packaged really well.
I would highly recommend e-bikeshop.co.uk.

9 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Great experience at E-Bikeshop

Martin was extremely helpful and knowledgeable when I met him to discuss the options for a new bike. I had sent through my criteria before our meeting and he had a few suggestions which were just right. I would thoroughly recommend E-Bikeshop and Martin!

26 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Online service is prompt and comprehensive.

Bought a Cube electric bike from e-bike shop.co.uk in December. Had two queries in the last two months which were answered comprehensively within 30 minutes. Their online customer service is to be commended and would recommend e-bike shop.co.uk for your bike related purchases.

19 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This company set the standard for other suppliers and service providers.

Ben at the e-bikeshop was nothing less than excellent. He clearly understood every technical detail and having listened carefully to what we were asking he made exactly the right recommendation. We were both very impressed. I would not hesitate to recommend this company to any prospective customer. In fact I would recommend that buyers go and take advice from this company before making any final decisions on the type of bike that is required.

24 de fevereiro de 2026

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