We purchased two of the lite bikes, they were delivered very quickly at a time that suited me perfectly. What I am impressed with is the customer care, we had an issue with one of the bikes, spoke on... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We purchased two of the lite bikes, they were delivered very quickly at a time that suited me perfectly. What I am impressed with is the customer care, we had an issue with one of the bikes, spoke on... Ver mais
A empresa respondeu
Excellent communication on purchase and regarding delivery. Would have valued more information on aftercare service. No idea on the best tyre pressures. Had an issue with the seat dropping as cycling... Ver mais
A empresa respondeu
Very prompt service and was pleased that the pannier rack had already been fitted and the battery was charged when the bike was delivered. Used the bike on our holiday to France and the bike easily co... Ver mais
A empresa respondeu
I must congratulate Glenn Russel of E-Go Bikes. I purchased a large folding bike during the New Year special offer and I'm delighted with it. The only slight gripe I have is that the drop-down stand i... Ver mais
A empresa respondeu
Electric bike seller.
Great Butts Farm, TN5 6EP, Wadhurst, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We purchased two of the lite bikes, they were delivered very quickly at a time that suited me perfectly. What I am impressed with is the customer care, we had an issue with one of the bikes, spoke on the live chat and Glenn arranged to come out to fix it.
I've never had service like it, would 1000% recommend to anyone thinking of buying a bike, to use this company

Resposta da E-Go Bike
Excellent service and great product. Many thanks.

Resposta da E-Go Bike
Very prompt service and was pleased that the pannier rack had already been fitted and the battery was charged when the bike was delivered. Used the bike on our holiday to France and the bike easily coped with the French cycle paths and roads.

Resposta da E-Go Bike
Excellent communication on purchase and regarding delivery. Would have valued more information on aftercare service. No idea on the best tyre pressures. Had an issue with the seat dropping as cycling along, this caused electric wire casing to be scraped on the ground. We called and were advised to tighten the post screw, which we did but it still happens occasionally.

Resposta da E-Go Bike
Bought ego carbonlite 3s recently.. Telephoned initially and had great advice.
Ordered and delivered on time exactly as promised.
Great bike and so far so good

Resposta da E-Go Bike
Good service, easy and efficient communication and my husband is happy with his present.

Resposta da E-Go Bike
I must congratulate Glenn Russel of E-Go Bikes. I purchased a large folding bike during the New Year special offer and I'm delighted with it. The only slight gripe I have is that the drop-down stand is leaning too far and the hight gust of wind one day blew the bike over! I've had an Allen bolt come loose and lost, so I contacted Glenn who has kindly put two spare ones in the post for me as was not possible to find one in my area. Many thanks from Geoff a very satisfied customer.

Resposta da E-Go Bike
Glen you are a great guy with old fashioned custom service thank you for your assistance when I purchased a ex demo bike from you and although you couldn’t supply that particular bike as it was sold that day at a show you honoured my purchase with a brand new one couldn’t ask for more, Also a great well built bike delivery extra quick with very easy assembly well done to all involved.

Resposta da E-Go Bike
Great Company to deal with. Very helpful friendly service. Good communications. Website very easy to use. Product is brilliant. Well built. Easy to use. Just what I needed. Great value for money. Highly recommended. 5 star service. Many thanks for all your help, such a smooth transaction.

Resposta da E-Go Bike
I don’t really do reviews,, but I’m feeling this guy deserves one,, I’ve a e-go Olympus bike, a very strong built bike I may say. Well I had a error 10 code. I was at my wits end struggling to fix my bike. Glen helped me solve my problem. The guy is a friendly and patient chap who went out of is way to help me. I personally would recommend this company if your looking to purchase an E Bike as they are exceptionally helpful and knowledgeable. Thanks Glen.

Resposta da E-Go Bike
So I purchased a bike through this company and on the first ride, the tyre inner tube came out of the wheel and off of the rim. I’ve rode many electric bikes and never experienced this, thus I wanted to send it back to them. It has since been a load of trouble organising this and now I’m being told I could be charged a minimum of 10 percent to return a bike that’s not made very well clearly. I will update my review depending on how the return goes. The bike is in perfect condition and was rode only once so let’s see how much they try to charge me for this when all is said and done.

Resposta da E-Go Bike
Great bike and great customer service
Glen was very helpful
I would recommend the e go electric bikes done over 40000 miles on my e go lite* bike and still going strong purchase the e go carbon bike and is a amazing bike too

Resposta da E-Go Bike
Excellent online 5* service from Glenn before, during and after my purchase. Very quick, friendly with good and helpful advice.
Delivery was also very quick.
The bike - a Lite+ - was very easy to set up. It is good value, good to look at and good to ride.
I'm very happy with my choice.

Resposta da E-Go Bike
Absolutely fantastic bike, even better than I expected, very easy to ride and very easy to fold for storage in a small space and the service I received from e-go bike has been outstanding.

Resposta da E-Go Bike

Resposta da E-Go Bike
Met Glen down at the E bike festival, was very thorough throughout the process, great bike, demonstrated it well. Overall very pleased with the purchase highly recommend.

Resposta da E-Go Bike

Resposta da E-Go Bike
Great communication, speedy delivery, great product, very happy wife
Thank you

Resposta da E-Go Bike
Very happy with my new bike!
Buying was a good experience all round, very helpful friendly staff and super speedy delivery! Would recommend this company

Resposta da E-Go Bike
Great service -Glenn cares about customers (not found customer service as good).
First time of contact a long time ago saddle post lock fell out - Glenn explained I had not fitted properly (he was right) sent replacement FOC,
Now this week battery failing (4 years, Being honest probably not been stored by me great) - went to buy a new one and Glenn stopped me and tried to help me avoid buying one by getting me to do a few checks first - could have so easily said just buy one - customer service first not profit 😀
Anyway I do need one.
He is super quick to come back, super helpful and happy to give advice.
Product great, service exceptional

Resposta da E-Go Bike
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.