Earthkind Avaliações 

238
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordering was simple and delivery was quick. The duvet is perfect. Following the advice given, I aired it for a few days before I first used it. It is just the right weight and the filling is well d... Ver mais

Avaliado com 5 de um total de 5 estrelas

Lovely pair of recycled feather and down pillows. Arrived quickly. They feel light and airy, clean, no chemical smell, nice thick cover, so I've not had any feathers poking through yet. A great touch... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I loved everything about my new duvet and pillow. It feels light but warm and cosy and much more sustainable than many other options out there whether synthetic or natural. For years I felt uncomforta... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

We bought a duvet from earthkind which smelled unpleasant when we unpacked it. After tumble drying the smell did not improve, it was so bad we couldn’t sleep. After washing the duvet according to the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas de Cama

Escrito pela empresa

Wouldn't it be great if we could all sleep a bit better at night? At EarthKind we're not just dreaming of a better tomorrow, we're also committed to making it happen. By creating new high-quality bedding using 100% recycled feathers, down and synthetics, we hope to make it a little bit easier for you to choose sustainable products, without the need to compromise on quality.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

238 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as avaliações

(238)

49 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Quality bedding and eco friendly

I already have a pair of their feather pillows so when I needed a new duvet I wanted one of theirs as the quality is superb. I ordered a king size 13.5tog feather and down and it's beautiful, on offer too. Very warm and snuggly but not heavy and puffed up nicely after a good shake. I wouldn't normally buy feather as it's against my principles but finding a UK company that is reusing what would end up in landfill is great. Thoroughly recommend both the pillows and the duvet and the delivery is quick too!

13 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is a lovely quality duvet

This is a lovely quality duvet. Although, when I took it out of the bag, I followed instructions in terms of putting it in the tumble dryer and airing it.
But it took several days to dispel the smell the duvet gave off. Not sur what the smell was, but it was rather pungent at first.

10 de agosto de 2024
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Resposta da Earthkind

Thank you for your kind words about the quality of our duvet! We’re pleased to hear that you’re happy with it overall.

We apologize for the initial smell you encountered when first using the duvet. This can sometimes happen with new products due to packaging or materials. We’re glad it dissipated after airing, but we appreciate you bringing this to our attention.

Your feedback is valuable, and we’ll look into ways to improve the experience for future customers.

Avaliado com 5 de um total de 5 estrelas

Great for the environment and great for people

Wanted a product that suited my ethical environmental way of living, and it delivered on all levels.

10 de agosto de 2024
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Resposta da Earthkind

Thank you for your wonderful review! We're thrilled to hear that our product aligns with your ethical and environmental values. It's our goal to provide items that not only meet high standards of quality but also resonate with the principles our customers care about.

We appreciate your support and are glad we could deliver on all levels. If you ever have any questions or need further assistance, feel free to reach out. Thank you for choosing us!

Avaliado com 5 de um total de 5 estrelas

Excellent product and service

I absolutely love the duvet cover I bought. It was exactly as I hoped. Lovely quality and the company has a great ethos. Many thanks.

31 de julho de 2024
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Resposta da Earthkind

Thank you so much for your kind words! We're delighted to hear that you love your new duvet and that it met your expectations. It's wonderful to know that our quality and ethos resonate with you.

We truly appreciate your support and look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out. Many thanks!

Avaliado com 1 de um total de 5 estrelas

Uncomfortable

I bought the synthetic pillows. I found them uncomfortable and woke up with a headache.

26 de julho de 2024
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Resposta da Earthkind

Thank you for sharing your experience with us. We're sorry that the synthetic pillows didn't meet your expectations and caused discomfort. We understand how important it is to get a good night's sleep, and we regret that our product didn't provide that for you.

We’re glad to hear that our team has already arranged a return and refund for the unused pillows. If you have any other questions or need further assistance, please don't hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Amazing duvets, the key is in the tumble dry.

I'm very happy with my purchase. I'd actually bought this duvet a few years ago but was disappointed with it being very flat and empty so returned it. But, looking again for a duvet, I found myself reading about these again and saw that you're supposed to tumble dry them to fluff up the feathers. So, I gave it another try and I'm extremely happy I did. I absolutely love it, it's so fluffy and snuggly. I would never usually buy animal products but teething too but the most sustainable option, recycled feathers seemed the best and I'm even more pleased that it also happens to be the comfiest option. I would definitely recommend these duvets. I'm now turned to get myself the pillow too.

26 de julho de 2024
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Resposta da Earthkind

Thank you for sharing your experience with us! We’re so glad you gave our duvet another try and found it to be as fluffy and snuggly as you hoped. It’s great to hear that the tumble drying tip made all the difference and that our use of recycled feathers aligns with your sustainable values.

Your feedback means a lot, and we’re thrilled that you’re considering adding our pillow to your collection. If you need any assistance or have questions, feel free to reach out. Thank you for your recommendation, and we look forward to serving you again!

Avaliado com 5 de um total de 5 estrelas

Great pillow

Quick delivery and lovely, cruelty free product. Perfect pillow, never slept so well and I’m side and front sleeper.

3 de julho de 2024
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Resposta da Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Avaliado com 5 de um total de 5 estrelas

Easy to order and fast delivery.

Easy to order and fast delivery.
Duvet is excellent quality and love the fact it is made with recycled feathers and in the UK.

4 de julho de 2024
Avaliação não solicitada
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Resposta da Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Avaliado com 5 de um total de 5 estrelas

Love that this product is recycled…

Love that this product is recycled feathers. Great product with great bag too

27 de junho de 2024
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Resposta da Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Avaliado com 5 de um total de 5 estrelas

Speedy delivery and the duvets are sooo…

Speedy delivery and the duvets are sooo comfy ! Yes there is a smell to them but if you air them out in the sun they will be fine and you can enjoy the comfort.
Happy about the product!

12 de junho de 2024
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Resposta da Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Avaliado com 1 de um total de 5 estrelas

Received someone’s old pillow.

To my shock, when I opened my one of the two Earthkind pillows I received, it was clearly discoloured, old and a different style to the other. There was also an old smell - it clearly wasn’t new. Due to the fact that the company works with recycled materials I assumed there had been a mix up at the factory.

When I emailed to complain, I was first met with a response that assumed I was lying, and then also criticised me for reporting the incident late (a few months after purchase) I explained that I was in the process of moving, so bought the pillow in the winter sales, but only finished decorating in April - which is why they were opened late.

My last correspondence with them was May 7, where they said they were booking into it. 2 months later, there had been no update.

The customer service was unfortunately terrible- especially in such a horrific situation. No wants to open the tag of a ‘fresh’ pillow, only to find an old secondhand one inside - and then be accused of lying.

Really wanted to support, but have unfortunately had a terrible experience.

1 de maio de 2024
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Resposta da Earthkind

Hi, Sorry you feel it was a bad experience. We will look into the issue and email you. Regards Earthkind Team

Avaliado com 5 de um total de 5 estrelas

Excellent quality

Quick delivery, quality product.

7 de junho de 2024
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Resposta da Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

Avaliado com 5 de um total de 5 estrelas

Repeat order from happy customer 😊

Ordered again as we already have a couple of EarthKind feather duvets for our glamping site (The Secret Yurts) and are very happy with them - after many months of continued use. This time replacing synthetic duvets, and they look great. First guests to use them said how comfy their sleep was 😊

8 de junho de 2024
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Resposta da Earthkind

Hi, thank you for your review, much appreciated. Kind regards Earthkind Team

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