Easy Way Rent a Car Avaliações 

441
•
O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Pedro was good when we first pick-up the car. At returning the car Andrew or Andres was very rude an just ignorant. It's only been two days since returning the car so can't say about the deposit. The... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible experience. Rented a car that wasn’t available, was downgraded, paid for full insurance yet was asked for additional hold. Had to sign vague piece of paper of now “partial coverage “They sai... Ver mais

Avaliado com 2 de um total de 5 estrelas

The car rental and customer service at the place was great. The problem is that it has been a month since I returned the vehicle and I have not gotten my deposit back. On top of that they never pick... Ver mais

Avaliado com 1 de um total de 5 estrelas

Had a 12 passenger Chevy Express reservedf for 4 months. I received confirmations from Easy Way that everything was good. Six days before my group arrived, they called to say that my van was unavailab... Ver mais

Detalhes da empresa

  1. Locadora de Carros

Escrito pela empresa

EasyWay Rent A Car has been serving Cancun travelers since 2009. We offer a 2024–2025 fleet, free airport shuttle, transparent pricing with no hidden fees, and 24/7 bilingual support. Over 25,000 happy customers across the Yucatán Peninsula.


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

441 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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2,1

Todas as avaliações

(441)

4 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service

Great service, they were helpful and friendly and the cars were ready on time.

31 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

HIGHLY Recommend Renting Here

Rented a car on my trip to Cancun. The staff here are awesome. Very helpful and super friendly. No hidden costs or fees and they were very accommodating. The car was clean and there were no issues during my rental. Highly recommend renting here!

31 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Rented 2 cars from them during our…

Rented 2 cars from them during our vacation to Cancun. Office was a bit away from airport but they came to pick us up and dropped us off.
Everything went smoothly.

29 de janeiro de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

crazy price but ok

Everything was fine: we were given an instruction for pickup, driver met us with a sign, car was ok

But we were told that if we dont buy additional insurance car deposit will be 3000 USD (for the smallest car). With additional insurance (10 USD per day) deposit was just 300 USD. So we took insurance

if you count it, cost of rent is crazy

28 de janeiro de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Good rental company

We reserved a small car for 14 days in December - January and got a fiat mobi. We opted for full coverage insurance. Everything went well and we had no problems with the car.

28 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Everything was easy

Everything was easy, from the airport pick-up to the check-in process to the return. EasyWay was recommended to us by our AirBNB host, and we are so glad that she did.

27 de janeiro de 2020
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

A rare reliable rental company (with a few caveats)

Reading the reviews of rental car companies in Cancun, it seemed like a nightmare experience was inevitable. Hidden insurance costs that stack up to a huge fee, scams to charge extra for repairs, long waits only to find all cars are rented out, fraudulent charges to your card, etc. But a friend recommended Easy Way, and I found them professional and mostly reliable. The cost I was quoted online was exactly what I paid, the delivery came right on time, and the representative was helpful, professional, and bilingual.

There were a few challenges: The website advertises GPSes but the Cancun office doesn't have any available. The rental office in Tulum is closed for renovations and so to return the car I had to meet the representative in a bank's parking lot, which I had trouble finding (but the company didn't charge me for being late to return the car because of that). And it didn't seem like there was great communication between the rental office in Cancun and the return office in Tulum—or maybe the representative who delivered the car to me said he was making note of the existing damage to the car but didn't do so—so I had to show photos I'd taken of the damage when I received the car in order to avoid possibly being charged for it.

Definitely make sure you take photos of any and all damage to the exterior and interior of the car as well as the spare tire in the back at the start of the rental, but otherwise you should be well taken care of with this company.

26 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great!

Pick-up was easy and on time. The return of the car went smoothly. I would recommend this company.

25 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Trustworthy & Reliable

I've had really good luck here. Great service and reliable. Wouldn't use anyone else as there's a lot of bamboozlers renting cars in Mexico.

Unfortunately, one of the places I parked in Tulum had a series of vandals which scratched several cars one of which was our rental. No problem, Easyways full coverage protection saved the day.

One of the bright spots in our otherwise overpriced and underserved Mexican vacation.

25 de janeiro de 2020
Avaliação não solicitada

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