Great product - I made an error and accidentally ordered the incorrect model but was sorted out very quickly. Install instructions for the Yamaha weren’t quite aligned with my bike model so maybe coul... Ver mais
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Veja o que dizem as avaliações
I ordered a tuning kit for my Specialized bike of these guys, paid online on their store on Friday evening, then I received an email midday Saturday saying your order has been cancelled, no explanatio... Ver mais
A empresa respondeu
What a great company do deal with very fast responses and really helpful. Highly recommend for anyone.
Power box for Yamaha PW-S2 fitted easily, was able to remove housing on Haibike Alltrack 6 without removing crank, and can't go wrong fitting as the 4 plugs are all different so only connect the right... Ver mais
Detalhes da empresa
Escrito pela empresa
We’re a independent, UK-based business specialising in premium eBike tuning kits for Bosch, Shimano, Giant, Yamaha & Specialized systems. Trusted by over 11,000 riders worldwide, we offer fast, tracked global shipping, expert support, and hassle-free 30-day returns. Whether you’re looking to ride faster, climb smoother, or unlock your bike’s full potential — we’ve got the right kit for you.
Informações de contato
13 freeland park, bh16 6fa, Poole, Reino Unido
- support@ebiketuner.com
- ebiketuner.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
What a great company do deal with very…
What a great company do deal with very fast responses and really helpful. Highly recommend for anyone.
Fun speed chip
Amazing product and easy to fit your self would highly recommend
Very quick and responsive to my…
Very quick and responsive to my questions and to order what I needeed.
Volspeed rim magnet chip…
Chip was delayed,but the communication from dianna was excellent,always kept informed,chip runs perfectly,will buy from them again 10/10
Great product
Great product - I made an error and accidentally ordered the incorrect model but was sorted out very quickly. Install instructions for the Yamaha weren’t quite aligned with my bike model so maybe could add some more photos of different layouts to help future installs.
Great peeps to do business with and a…
Great peeps to do business with and a weather of knowledge.
Excellent order process delivering…
Excellent order process delivering prompt responses to the answers I needed.
Looking forward to receiving my Levociraptor
It seemed that I had ordered the wrong…
It seemed that I had ordered the wrong chip. They flagged it and helped me find the right one.
I ordered a tuning kit for my…
I ordered a tuning kit for my Specialized bike of these guys, paid online on their store on Friday evening, then I received an email midday Saturday saying your order has been cancelled, no explanation whatsoever, I don’t even know if I’ve been refunded, I’ve asked for an explanation but haven’t received an corespondence at all ! T Singh Telford Shropshire

Resposta da ebiketuner.com
I’m on my second box now and still…
I’m on my second box now and still getting
Error code W292
Not impressed with the product at all waste of £200 won’t be buying from them again !!!

Resposta da ebiketuner.com
Do not buy these products
Do not buy these products
What they don’t bother to tell you is that the tuners will destroy your smart system irrevocably.
You’ll waste hours and days trying to fix the damage it did, void your warranty and you’ll have paid through the nose for the privilege of having all that time and energy wasted.
Don’t do it to yourself.

Resposta da ebiketuner.com
Ignoring emails
Ignoring emails, ignoring my request for a refund on there faulty product, and have actually deleted my review on there page!! Utter joke going to ombudsman

Resposta da ebiketuner.com
Outstanding
Outstanding. They answered my bazillion emails and questions. They let me know when every step of my order was done and was personal answering my questions. I also had questions after the delivery and they still are helping me. Outstanding company! 100% satisfied! Thank you guys!

Resposta da ebiketuner.com
Great customer service
Great customer service
Rapid WhatsApp responses
Quick delivery
Product is 10/10
What are you waiting for ? Get yours now!![Shimano ep6 peartune I needed]
Best thing I've ever purchased

Resposta da ebiketuner.com
Speedbox 1.1
The box did not work The shop is a joke emails take hours to respond to ane the phone is never answered 1 man band .you have been warned

Resposta da ebiketuner.com
Game-Changer for My Giant E-Bike
Game-Changer for My Giant E-Bike – SpeedBox 3.1 Review
I recently installed the SpeedBox 3.1 B.Tuning on my Giant e-bike (SyncDrive motor), and I couldn't be happier with the results. If you're looking to unlock the full potential of your e-bike, this tuning chip is a total game-changer.
Installation:
The install was surprisingly straightforward. The connectors are color-coded, and with the clear instructions provided, I had everything set up in under 30 minutes. No special tools needed—just a bit of patience and a clean workspace.
Performance:
Once activated, the speed limiter is gone. My bike now comfortably cruises well beyond 25 km/h (15.5 mph), and I’ve hit speeds over 50 km/h on flat stretches. It’s a whole new riding experience—smoother, faster, and way more fun.
App Integration:
The Bluetooth connection to the SpeedBox app is a major bonus. I can monitor my speed, battery, trip data, and even lock the motor remotely. The customization options are awesome—I can tweak speed limits or check diagnostics right from my phone.
Activation:
Turning the tuning on or off is simple. A quick tap of the WALK button (or another control combo) and you're good to go. It's discreet and doesn’t interfere with the standard ride functions.

Resposta da ebiketuner.com
Great company
Great company, have bought two units so far and both work perfectly. Helpful, detailed instructions always included with the products and always swift email advice if you're unsure of anything.
Superb service.

Resposta da ebiketuner.com
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