Ecom Express Private Limited Avaliações 250

3rd class customer support services. There is no option to contact to ecom express customer care executive.

Very worst delivery company. They took too much time. No contact details...we can't contact then if u lost your parcel.

can't give one start, if there is an option for 0 stars I will rate the service, I got msg for the last 15 days, will be delayed due to operational issues. worst service I ever experience like this.

We had ordered tree saplings from a nursery in Satara Maharashtra on 31st May 24 for delivery in Chiplun Maharashtra which is hardly 150 kilometres. They picked up the same on 3rd June.
The parcel went to Bangaluru in Karnataka and we don't know the reason from where it left for Chiplun Maharashtra on 10th June. After chasing the company customer care for two days I was getting messages that by the end of the day your parcel will be delivered.
Ultimately today I got a mail after repeated mails that we can't deliver the same because parcel is damaged and I should speak to my supplier.
Worst part is customer care number is automated voice response and nobody is ready to pick up the call.
This is the worst experience of my life.
Most third class courier services they're.

Dear Ecom Teams,

I hope this message finds you well. I am writing to express my concern regarding a recent delivery experience that left me quite disappointed. As a loyal customer, I have always appreciated the efficiency and reliability of your services. However, my latest order has been fraught with issues that I feel compelled to bring to your attention.

After placing a prepaid order with PW, I eagerly awaited its arrival. For three consecutive days, I received notifications stating that my order would be delivered by the end of the day, only to find it undelivered with no communication from the delivery agent. Despite the assurances, there was no attempt to contact me for delivery instructions.

On the second day, I took the initiative to call the delivery agent, who informed me that I would need to pick up my order from the distribution center. This was highly inconvenient for me. Despite my efforts to communicate, it took another day and multiple calls before the delivery was finally made.

This experience was not only frustrating but also alarming, considering the order was prepaid. The lack of communication and professionalism from the delivery agents was concerning. I urge Ecom to address this issue and ensure that such lapses do not occur in the future.

Thank you for your attention to this matter. I hope to continue enjoying your services without such interruptions.

This is a worst company , the delivery boy gives someone's parcel to someone else, does not even read the name and when I calls in their office, this company disconnects the call. Why does company hire this type of employees

worst service..they dont deserve a single star

Services is very poor. No customer care services. No any response to e mail. Local office Incharge doesn't cooperate with u.

Worst company to ship. Took many days and there was no update with the contact number not workinh

it's very very worst..do not deal with this company...

Fourd company h logo k address leke without order kiye parcel delivery krte h mere 2000 rs ka loss kr diya .

I ordered some items from Mesho , that delivery person gave another place , I told him OTP also , because am working, I told him to our security but , he didn't gave to our security . I lost my money and not gave my items also . Am not satisfied this service

Very bad response , non responsible employee and team . never delivered the shipment as committed. always giving excuses for undelivered shipment.

This is non responsible company, my parcel came through this courier company and without delivery and contacting me they send back.

Very poor service. It's been more than 10 days my product is not delivered. It was supposed to be delivered few days back as mentioned in their website for tracking. But no response from them. I tried to contact the mobile number mentioned in the website(8376888888). It is not functional. Very worst courier service I have ever seen

Very very bad experience in this Ecom express delivery service, very poor delivery, my order delivery date is 15/05/2024 but still nao this product not delivered in this Ecom express private limited company.

They don't know how to deliver the product properly.They return the product without making a phone call to the customer.I called them and they said they lost the product they don't know where is it.They are a group of fools

Very poor service..
They even didn't call for delivery, Just sent product back..
Delivery boy response is pathetic...
Please shut your services... please...