ElectroCity Avaliações 383

Fantastic company to deal with. Fast delivery, top-tier customer service, and I love all the little extras they add in. Nothing is ever too much trouble, and the whole experience from start to finish is excellent. I wouldn’t go past Electrocity and would highly recommend them.

I just wanted to leave a review for Mairéad and thank her sincerely for all of her help throughout this process.

Unfortunately I had repeated issues with two robot vacuum units, which was extremely frustrating, however Mairéad was outstanding from start to finish. She was professional, understanding, responsive and genuinely helpful at every stage. She kept in contact, explained everything clearly and worked hard to find a fair solution for me.

Customer service like this is hard to come by nowadays and it made a huge difference dealing with someone who actually cared about resolving the issue properly.

Even though the product situation was disappointing, the support I received from Mairéad was excellent and deserves recognition.

A real credit to ElectroCity.

Thanks again Paul

No way to cancel order online, if you can order online you should be able to cancel your order online. I instantly sent an email and still nothing just a generic a ticket has been created email.

I emailed Friday and was calling Saturday also with no answer .
My order was placed on Friday not Monday. I have an email showing this. 8 was unable to reach any store, I did call the Carlow store multiple times with no answer so I'm not sure how they passed on a message

I’m really happy with my purchase. The product met my expectations, and the delivery was impressively fast. Overall, a great experience!

Easy purchase, very quick delivery, well packaged, item works perfectly 👌

Excellent customer service and speedy delivery

Always order of them always very helpful and trusting if I had an issue they would sort it out no problems asked!

I rang the online customer service and jayne so helpful answering all my questions thanks again jayne for all your help and support greatly appreciated from Luke

Efficient and stress free

I bought a fridge freezer at a grand price..... however they gave the item to be brought by courier by caulfield Ltd transport all I can say is they are inapt to be dealing with a disgrace to be dealing with... my partner has cancer and was on his own after waiting over a week for a fridge freezer to arrive over caulfields office jumble no blame on ciara in the office in cork.. over paper work worth Dublin... and he'd had to physically help the delivery man he paid cause of his complaining and moaning to bring in the fridge cause he said it was to difficult and he was on his own and unable he also also had to help him remove the old fridge I'm absolutely raging at this poor paid for service his attitude the delivery man's was appalling an absolute disgrace my partner is fighting cancer and does not need this hassle because caulfield ltd fluffed an order and could not care less the fridge took over a week an essential item in our case and they only txt him on Wednesday night I work and people belong to him work my partner I mean... and they could not be there to help I'm so disappointed. I write this in vain that I'll get some notice by the companies involved. I won't be surprised if he is in hospital before today is out over incompetent attitudes by electro city happy to take the money and dump on inefficient delivery companies like caulfield tld transport.

Bought a telly online came with an issue so I went to return it and even though I had bought online they had no problem with me returning the product in store. All the staff were very helpful and there was no rigmaroll about the exchange of the item. Would definitely buy again from electro city and I could recommend The store in Waterford 10 times out of 10. And the member of staff I dealt with by email was brilliant also.

I found what I was looking for easily and the price was good. It was easy to order and the goods arrived very quickly

Item arrived on time and in perfect condition great value the cheapest I could find on Google shopping delivery cost 6.99 great communication from website would highly recommend this company

Quick delivery and the product came long before other retailers said it would. Also a better price! Recommend.

Highly recommended. Prompt service.

Great service

Easy to order and ready when collected great service 👍👍👍👍