ElectroCity Avaliações 383

Ordered a Shark cordless vacuum cleaner which was in stock and was decently priced, expecting it to be dispatched within a few days. Unfortunately got an email a week later saying that stock was not expected until the end of the month, 3 weeks later. I was given the choice of waiting and getting some money back for the inconvenience, vs a similar replacement. I chose to wait. The end of the month came and went, with no updates, so I emailed again. Still no stock! At that stage I asked about alternatives and was pleasantly surprised that the option was if anything slightly better than what I'd chosen initially. They dispatched it essentially straight away and it was delivered soon after.

So, not ideal that it was all delayed by weeks and weeks and the website may show items that aren't in stock. However, I really have to say that the service around it was really good. They always answered emails quickly (Jayne and Mairéad were the ones in touch), were friendly and efficient, and did their best to sort it out for me. I think I was treated very fairly and they genuinely tried to come to a satisfactory outcome. I think problems can occur with any purchase/service, but the important thing is how it's dealt with. They impressed me and I would happily buy again.

We bought Dyson V8 absolute and paid €320 same price as everywhere else and battery doesn’t even last 10 minutes faulty item couldn’t return because don’t have packaging and box 👎

I ordered an echelon bike from ElectroCity. Their website is easy to navigate and the delivery was within the specified dates. I'd definitely shop online with them again.

fantastic service - so much cheaper than everywhere else!!

Stay away, the store only has a 28-day warranty. Although when you buy it, it says that you have a one-year warranty. You can't return the product you bought to the store, they refer you to consultants online, with whom I had to fight for half a day, because they sent me instructions to repair an electronic device that doesn't respond to anything. That's why I buy in a local store, so that in the event of a failure I can return it under warranty, they wash their hands of it and you have to do the work for them yourself. I DO NOT RECOMMEND

Product arrived with a damaged part and I had to order a replacement part myself because Electrocity couldn’t source a replacement part themselves. Other than that the service was fine.

I literally could not recommend this buisness enough .... They literally are the best delivery service i have ever came across ... Products are 10 out of 10 .... Honestly thank you i will order again and recommend you to anyone i cross paths with in need ❤️

Fair pricing. Amazing delivery time and the surprise choc bar in package was a nice touch.

Would recommend.

A++ high recommend

These guys are brilliant, my Mother in Laws kettle broke and she asked me to order a new one for her over Black Friday weekend, of course trying to finish up my shopping during the sales I completely forgot, again I realised it she was upset that it was days later and she was still kettle-less. I used Google to find a seller within Ireland and this site came up, I asked in the sale note to please send it ASAP which they kindly did and sent on the same day.. My MIL called me to say her kettle arrived safe and sound and she's happy, and so am I for being saved a grumpy mother in law! Thanks so much to Electro City I will be a return customer ☺️

Excellent service , extremely good online help , bought iPad yesterday and received today with the great Dpd service , thank you so much , you have a new customer, merry Christmas to you all , thanks Nicola

Quick and easy, thanks!

Only 3 days for delivery. Klarna is accepted and prices are reasonable. Cheaper delivery and assembly than anywhere else! Delighted with the service.

I ordered airpods and they came in two days and they sent me a bar of chocolate which was a really nice touch. Excellent service thank you

I bought for my Dad's Birthday easy to use website, tracking order and fast delivery. My Dad was delighted with it I would highly recommend Electrocity

My experience with Electrocity was excellent, the product was on time, plus it came with a small bar of chocolate which I though was a nice touch. I would highly recommend Electrocity to everyone

I ordered a charger online, the product is great. They provided excellent customer support. The packaging is good. Will definitely recommend them to everyone.

Great customer service, friendly and helpful. Arranged a quick replacement of an appliance that developed an issue 5 months after purchase.

I don't normally leave reviews but I had to for this place. Fantastic choice of items at a great price and shipping was amazingly fast. Really impressed with the service