Fantastic company to deal with. Fast delivery, top-tier customer service, and I love all the little extras they add in. Nothing is ever too much trouble, and the whole experience from start to finish... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Fantastic company to deal with. Fast delivery, top-tier customer service, and I love all the little extras they add in. Nothing is ever too much trouble, and the whole experience from start to finish... Ver mais
A empresa respondeu
I just wanted to leave a review for Mairéad and thank her sincerely for all of her help throughout this process. Unfortunately I had repeated issues with two robot vacuum units, which was... Ver mais
A empresa respondeu
No way to cancel order online, if you can order online you should be able to cancel your order online. I instantly sent an email and still nothing just a generic a ticket has been created email.... Ver mais
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Bought a home cinema system on line from Electrocity in late July. I had previously ordered elsewhere but it was taking an age to dispatch so gave up. On a further search i struggled to find what I wa... Ver mais
With stores in Kilkenny, Carlow and Waterford (Kelly and Dollard), ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide
Ormonde Business Park, R95 X795, Kilkenny, Irlanda
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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I've paid for my cooker emailed asking about delivery and no response at all...
Great customer service.
I had clicked click and collect, but then realised I needed the item within a few hours. My order hadnt been processed in the depot as it was the weekend, but the girl in the KK shop was able to help me out.
Always good to support local.
Quick & efficient delivery. Price was best online.
Bought a home cinema system on line from Electrocity in late July. I had previously ordered elsewhere but it was taking an age to dispatch so gave up. On a further search i struggled to find what I was after but eventually saw the same brand on Electrocity for a few euro more but worth it to actually get the product as promised.
Wall Mount not arrived 😔
I'm no happy
Buying other shops
Need back money
Email no reply 😡
Great company , fast delivery and very good quality
Ordered over two weeks NO PRODUCT DELIVERED!
E-mailed Electro City No REPLY to let me know why, where or WHEN MY PRODUCT WOULD ARRIVE!
Great store, great prices and has the friendliest staff.
Excellent service and prompt delivery. I would highly recommend it for all your electrical needs
My delivery took one day short of 3 weeks to deliver, when i rang several times there was no answer until i spoke with someone on shop floor who passed a message ro online department. Product sent out and delivered the next day. Delivered 20 days after order submitted
Easy purchase, quick delivery. Can’t fault them.
Money taken out my account on 25 June. Rang online service on 2 July told deliveries in my area following day rang at 5 PM on that day could not get online rang warehouse to be told not in stock . Delivery on Monday would ring if on lorry. He did and said wouldn't be in till end of July and someone would ring to arrange refund later. In the end I had to ring myself to get refund. Poor after sale follow up to keep customers informed.
Product received within a few days, great service. I recommend Electrocity
I paid for a new product and I got a dispched product. Nobody told me that. And I paid full price.
Very happy with everything, quick delivery. Greeat price for item.
My honest experience with electricity. Is very bad customer service I order a cable on line i done click and collect i had to call in on sunday about my order for click and collect to be told no one works on line weekend girl gave me cable which was 3m and i order 5m she took my number and they were to ring me next day to sort out my balance which I'm owed €6 they never rang me I emailed them got no reply very bad service
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