Elie Beaumont London Avaliações 

44
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My chocolate slouch bag is even nicer than I thought it would be and looks fabulous with my new outfit. But it will go with so many outfits and I can dress it up or down.

Avaliado com 5 de um total de 5 estrelas

I ordered the sling back for myself but forgot to include the free gifts. The bag arrived promptly and I loved it so I ordered it for my sister's birthday. In the order comment request box I asked if... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very prompt delivery and beautifully packaged. I love everything about my Elie Beaumont bags. Such lovely good quality leather. I now have several in my collection, all different colours 😀

Avaliado com 3 de um total de 5 estrelas

I bought 2 Elie Beaumont bags about 2 years ago and I am so disappointed as the zips on both of them have broken. The bags themselves are in excellent condition but now are unusable. I emailed the c... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Malas e Bolsas

Escrito pela empresa

High quality, genuine leather, Made in Italy Bags. Combining on trend styling with practical features at accessible price points.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

44 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(44)

20 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Arrived quickly

Arrived quickly , really good packaging. I love that this bag is leather - so many are not and sell for a similar price

25 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Beautiful Quility

Very prompt delivery and beautifully packaged. I love everything about my Elie Beaumont bags. Such lovely good quality leather. I now have several in my collection, all different colours 😀

7 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautifully made bags

This is the third crossbody bag I have bought they are all beautiful I absolutely love them and also the selection of straps I now also have. Would definitely recommend this company.

7 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

I recently needed to contact the customer service team and they could not have been more helpful or efficient, would highly recommend the bags and service

5 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love the hobo bags

Love the hobo bags. Ordered in biscuit and liked it so much I ordered the gold version too. Great to get the matching sunglasses cases too. Very practical bags and great quality as always. Posted really quickly to me in Ireland. Would definitely recommend.

1 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Double Birthday Treat

I ordered the sling back for myself but forgot to include the free gifts. The bag arrived promptly and I loved it so I ordered it for my sister's birthday. In the order comment request box I asked if I could include my free gifts in the second order and open the parcel to a wonderful surprise, the extra gifts all included! Me and my sister are absolutely delighted with our purchases and excellent customer service.
Thanks again @Elie Beaumont

20 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My third order with Elie Beaumont

My third order with Elie Beaumont! Beautiful handbags at a reasonable cost. Very nice Italian leather and love the color choices . Very quick turn around time from placing your order to receiving it! I would highly recommend this company!

13 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Honestly this company deserves 5 stars

Honestly this company deserves 5 stars. When I ordered my first bag, I didn’t chose 2 free gifts. They proactively contacted me asking me to confirm what I would like. The bag arrived in a very timely manner. The leather and quality looks good. So much so I have just bought a second. These will be perfect for my holiday to Australia later this month.

4 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful Quality and Great Communication!

Wow! I love the bag I ordered. The leather is beautiful and the quality is above and beyond, especially for the price! I am also so impressed with customer service. I had a small issue with my contact information and it was corrected quickly and with fabulous communication. I will definitely order from Elie Beaumont again. Thank you for a great experience!

22 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hands free

I was looking for a Sling Bag to no avail but, then I came across Ellie Beaumont bags. Bingo my quest was complete. I ordered a Black Sling bag in large as it has a zipped pocket on the back - ideal for cards.
Now I am swaning around all hands free and prepared for anything.

26 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Zip broken

I have a bag and after 6 months the zip has broken so is now unusable. I have contacted customer services and as yet no response at all . Surely it should last longer than 6 months

22 de maio de 2026
Avaliação não solicitada
logotipo da Elie Beaumont London

Resposta da Elie Beaumont London

Hi Jane. Thanks so much for reaching out.
I can confirm that we have received your emails of yesterday and have replied to each one immediately - please check your spam folder if unreceived.
As you will see from the many plaudits we have received for our customer service, we take the quality of our products very seriously and of course would be happy to replace any bag that has been damaged within 12 months.
Please do check your junk folder where you will see our replies advising how we can best proceed with a replacement. Have a great day.

Avaliado com 4 de um total de 5 estrelas

Good customer service, but one faulty zip

So I bought a bag last summer and after just a month or so the zip started to go. I perservered for months, as, if I kept trying, eventually it would do up, until it didn't. Messaged the company and they said they'd never had any issue with their zips, but now I see on here that several people have had zip problems. Anyway, they replaced the bag, but I had to pay shipping costs for the replacement. I didn't have to return the broken bag.
For the money I was hoping the bag would have lasted a few years and I guess charging shipping costs for the replacement was cheeky, as was saying they'd never had any issues with their zips, but I thought it was really good for them to offer to replace the bag.
The bags themselves are nice, but the lining is a bit cheap, the zips are a bit plasticky, and there are at least two other companies that do similar bags that are fair higher quality who I would recommend over Elie Beaumont, even before the zip broke.

10 de março de 2026
Avaliação não solicitada
logotipo da Elie Beaumont London

Resposta da Elie Beaumont London

Hi Jo,
Thanks so much for taking the time to leave a review. They help small family businesses like ours to grow and provide the best customer experience we can.
I'm happy the issue has been resolved with our providing a new bag.
In regards to the comparitive quality with other brands, I am please to say that independant comparisons frequently place our product higher than other similar brands due to the fact that Elie Beaumont bags are hand made in Italy in small batch production from premium Italian leather. Unfortunately a number of other brands supplying similar product are made in the far east in large volume production from an inferior leather grain. Whilst their initial appearances can look superior, the leather grain does not have the same durability as an Elie Beaumont bag.
I hope this helps assure you as to the quality of our bags - as you will see from our numerous verified reviews visible on our website.
Have a great day.

Avaliado com 3 de um total de 5 estrelas

Poor zips

I bought 2 Elie Beaumont bags about 2 years ago and I am so disappointed as the zips on both of them have broken. The bags themselves are in excellent condition but now are unusable.
I emailed the company but have just had an automated reply offering a small discount on a new bag. Why would I buy another if the zips are such poor quality?

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Elie Beaumont London

Resposta da Elie Beaumont London

Hi Kim, Thanks for taking the time to post a review. Honest feedback always helps small family businesses like ours to improve.
We're sorry to hear about the issues experienced but pleased to hear that the bags have served you well for over 2 years.
We will certainly investigate your issue and hopefully resolve the matter and will email you directly in doing so.
Have a great day

Avaliado com 3 de um total de 5 estrelas

Great design but not durable

Great design but not durable. Broken zipper. Not acceptable for a bag at this price.

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Elie Beaumont London

Resposta da Elie Beaumont London

Hi Daniela, Thank you so much for taking the time to leave a review.
As a quality handbag brand we take the durability of our bags very seriously and are always happy to engage with any customer issues to try to resolve them to their complete satisfaction.
As you will see from the 5000+ genuine positive reviews published on our site, we have won plaudits for both our quality and customer service.
Our records show your bag was purchased over 18 months ago and we have not received any direct email from yourself about any issue.
If you email our customer service team at info@eliebeaumont.com they would be happy to assist where they can.
Have a great day

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