Emma J Shipley Avaliações 

101
•
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Final room in house finished. Used ES paper everywhere - happy with the quality and effects. Last room we used the Lemur wallpaper and whilst it looks fabulous we were astonished at the waste! It was... Ver mais

Avaliado com 5 de um total de 5 estrelas

Caspian and Lemur placemats and matching coasters. Ordered to add to previous purchase some 3 to 4 years ago. All are interesting and colourful and a focus for interesting conversations. My previo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Emma J Shipley... What a sight of intoxication and fantasy in design. Truly, truly gorgeous. Got my Mummykins a silk scarf from the online shop via Instagram and it came in excellent discreet extern... Ver mais

Avaliado com 5 de um total de 5 estrelas

If you have never placed an order with Emma J Shipley, check out the on line shop. Many items are on sale, but you won’t be thinking about saving money as much as you’ll be contemplating putting toge... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos domésticos
  2. Loja de Acessórios de Moda

Escrito pela empresa

Homeware and accessories for nature lovers, dreamers and maximalists Emma J Shipley’s mission is to share the magic of nature and spark the imagination. The homeware brand is known for fantastical prints based on founder Emma’s hand-drawn illustrations. Inspiration comes from the unique beauty of the natural world, exploring myths, legends and surreal fantasy. Creations include home furnishings, accessories and lifestyle items (such as scarves, phone cases and notebooks), all adorned with Emma’s colourful and intricately-drawn artworks. Everything is made ethically, in premium materials, while always considering and minimising the impact on the environment. Sustainability is a key part of the brand, so pieces are meant to be treasured for years to come. Best-selling styles include the Lost World bedding, Zambezi luxury velvet cushion and Lynx wallpaper. The brand launched at London Fashion Week in 2012, after Emma graduated from the Royal College of Art. She won multiple awards for her drawing and designs on graduation, and has since won business recognition in the UK and internationally, including the WGSN Global Fashion Award for Emerging Brand. Fashion boutique Browns launched her graduate collection of printed scarves; today, the homeware and lifestyle collections are stocked in some of the best department stores around the world, including Harrods and Liberty in London, with the full range available on emmajshipley.com. The company has always been committed to protecting the environment, and, in particular, endangered species. “We have given back to nature with a number of charities over the years, and in 2020 we launched an ongoing partnership with World Land Trust,” says Emma. “As part of their Plant a Tree programme, WLT are planting native trees to save, protect and restore critically threatened habitat for wildlife. We have currently donated over 3,000 trees, funded by purchases on emmajshipley.com, and we will continue to support endangered wildlife in the future.” The last few years have seen the product range grow, and in spring 2022 the first Fine China Dining collection was launched. It comprises plates, bowls and mugs, all crafted expertly in Stoke-on-Trent in fine bone china, that are adorned with four of the bestselling hand-drawn designs: Lynx, Zambezi, Kruger and Rousseau. The series has been designed to be as practical as it is magical, with all pieces being dishwasher and microwave safe. “It’s been so exciting to work on a completely new category and material for me, especially collaborating with such talented makers here in the UK,” says Emma. “It wasn’t easy translating my detailed designs, which required 12 layers of screen-printed colour; however it was worth all the hard work and I’m delighted with the outcome.” The product range will continue to grow this year, with more pieces to add to the table, new cushions and prints, plus some special collections to celebrate a decade of the brand. These are original designs, to spark the imagination, and be treasured for years to come.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

101 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(101)

7 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Pure Magic ✨

For years, all my shopping experiences at
Emma J Shipley had been wonderful
The website is a fantastic store of maximalist items for every budget. You’ll find also always changing fascinating videos to discover on the screen of your computer or your mobile phone.
Living in Paris, France 🇫🇷 Emma J Shipley ships fast & DPD which means no extra costs, taxes or any fees to pay in England France or most other countries. It’s always a delight to open your order because of the striking beauty of the creation, the gift bag or the mysterious emerald & gold envelope.
Emma is very active on social media check her IG, FB group, TikTok and threads! Her aesthetic will not let you be indifferent. Pure Magic.

19 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Overpriced poor quality bedding.

Overpriced poor quality bedding. Duvets are super expensive for very poor quality cotton fabric that is very thin and flimsy. Matching pillow cases are to be bought seperately rather than part of a duvet set as is mostly the case when buying a duvet set. Pillow cases are a slightly different shade of pink despite it supposed to match the duvet I bought. I would not recommend this brand due to the poor quality fabrics used.

29 de junho de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Marge,

I am so sorry you were not satisfied with the quality of our bedding. We have now actually changed bedding suppliers which are of a much higher quality which also come with the pillow cushions! We currently have 2 designs available in the new and improved versions, (Lynx and Odyssey) with more to come in the New Year.

You are more than welcome to send back the duvet cover as long as it's not used, and get a full refund, or exchange it for our new style which I am sure you will love.

Best Wishes,

EJS

Avaliado com 5 de um total de 5 estrelas

Exsinct wallpaper from Emma Shipley

I ordered some wallpaper from Emma Shipley. It came promptly all packaged well and all with the same batch number on the rolls. It went up a treat and looks amazing and is very good quality. I can not fault the paper or the service.

4 de julho de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Neal

thank you so much for taking the time to leave us such a lovely review. Its lovely to hear that you're happy with the quality of our wallpaper and our customer service.
Looking forward to you shopping with us again soon!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

Another dramatic entrance.

Once again, wallpaper from the Emma Shipley range has been chosen by my daughter to go along with the almost Zany range of fabrics that she has used in the refurbishment of her 200 ish year old cottage. Two cottages knocked into one many years ago, and no wall in the house straight.

I have man-handled the Kruger wallpaper that she chose this time to a degree that most wallpapers would have been in shreds, but not this one. Around angled sloping ceilings, ducking down to be woven almost around a tiny window, and then back again underneath the window cill to a Dado rail beneath - it has withstood all the wetting and re-wetting whilst I managed all these contours and I can only once again commend the quality of the wallpaper manufacturer. The design speaks for itself. It looks absolutely STUNNING, even now - and even though I have once again run out of paper for the the last two short lengths.

21 de julho de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Thank you so much for leaving us such a kind review. Its lovely to hear that you are happy with your wallpaper, and found it easy to use on what sounds like a very tricky decorating job!!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

These treasures arrive beautifully…

These treasures arrive beautifully packaged. The products are high quality made and gorgeous to look at. I bought the Odyssey lampshade and the trays. Love them!

18 de julho de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Thank you so much for taking the time to leave us a such a kind review. We're so happy to hear that you're pleased with you Odyssey lampshade and trays, and look forward to you shopping with us again soon!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

I ordered 2 special edition cushions

I ordered 2 special edition cushions. I was so impressed by the sheer beauty and quality of the items. If you are looking for a stunning unique item for your home you have found the right place

12 de julho de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Ally

thank you so much for leaving us such a lovely review. We're so glad to hear that you're happy with your 10 Year Anniversary silk cushions. We look forward to you shopping with us again soon!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

Besides having exquisite items

Besides having exquisite items, their customer service is exceptional. I had to cancel my order and they quickly responded and took care of the matter in short order.

10 de julho de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

thank you so much for taking the time to leave us such a kind review. Its wonderful to hear that our Customer Services fairies were able to help when needed! We look forward to you shopping with us again soon!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

Superb quality exquisite packaging!

Superb quality, I’ve never sent a present direct that has been so gratefully received. The packaging is exquisite!!! Highly recommend. Customer service also very responsive and all round excellent online experience!

28 de junho de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Thank you so much for taking the time to leave us such a lovely review. We're very glad to hear that the recipient was pleased with everything.
We look forward to you shopping with us again soon!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

Beautiful Designs and Quality Products

We bought the place mats and coasters because they matched our new dining table and dinner service. We picked three different designs to mix and match and absolutely love the colours and designs. Such good quality product that 5 years on and plenty of use every day they are still good as new and we get so many compliments on them.

12 de junho de 2022
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Emily

thank you so much for taking the time to leave us such a kind review. It sounds like you're building up quite the collection, which is great to hear! We look forward to you shopping with us again soon!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

Stunning Cushions! It took me a long time to find cushions…

It took me a long time to find cushions for my sitting area because I didn’t want them to match or be cookie cutter. I am thrilled with my EJS cushions! They are the perfect pop of vibrant colors, a luxurious fabric and each one a unique individual piece of art!
Lisa L. California

14 de maio de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Lisa

thank you so much for taking the time to leave us such a kind review. We're thrilled to hear that you're so happy with your cushions.
We look forward to you shopping with us again soon!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

Perfect for boutique hotels

Lovely, wonderful, creative! We’re more than happy that we chose this wallpapers for some of our hotel rooms. We’re a small boutique hotel and our guests love the designs so far. Wallpaper quality is very good, review is now after a half year in use.

16 de agosto de 2022
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

thank you so much for taking the time to leave us a review. We're really glad to hear that you're happy with your wallpaper, and we hope your guests enjoy getting lost in the whimsical world of our designs!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

I absolutely love my new cheetah…

I absolutely love my new cheetah beautiful lampshade. It just makes the whole room. Love the placemats too! Your products are delightful!

14 de fevereiro de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Judy

thank you so much for taking the time to leave us a review. Its great to hear that you're happy with your Cheetah lampshade.

We look forward to you shopping with us again soon!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

Excellent - 4.5 stars overall!

4.5 stars technically but couldn't quite justify knocking down their score.

Firstly, their customer service is excellent. Really helpful about how best to hang the wallpaper etc. I'd say the quality of the wallpaper is 4*.

I also have their chair. Fabric is beautiful, love the chair but wouldn't warrant the price tag again as it wasn't the best fitting fabric on the chair, arrived wrinkly in places but managed to tidy it up and it really looks fab! Would recommend if you have time to get the fabric and reupholster a chair instead.

But their entire range is stunning. There's nothing else that can dupe this on the market without being tacky and cheap. In fact, I keep having to justify the fact I don't NEED half the stuff you have online. But I want it!

4 de janeiro de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Libby

thank you so much for taking the time to leave us such a kind review. Its great to hear that our customer services team was able to help with wallpaper advice!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

Excellent quality, amazing customer service... more companies should follow their lead

I ordered a mixture of 8 placemats which were delivered fairly quickly and are of great quality and design, love them! However, two of the placemats were slightly damaged, so I started the return process which was a pretty straightforward process. I dropped off the return parcel at a DHL drop-off point and followed up a couple of days later with DHL to track the return.

Nonetheless, I couldn't track it on their systems so a week later I pop into the drop-off point and my parcel was still there. Despite this, I emailed EJS customer service, and Magdalena, Helpful EJS Fairy responded and arranged a Royal Mail return instead and emailed the QR code. I dropped it off at the post office and followed up by emailing the receipt to them.

Throughout this whole process, EJS has been amazing customer service-wise, and can not fault their processes.

keep up the good work!

I wish more companies were like this, then we wouldn't really need Trustpilot.

23 de março de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

thank you so much for taking the time to leave us such a kind review. Its fantastic to hear that you're pleased with you placemats, and that when needed, our customer services team was able to help so efficiently!

We look forward to you shopping with us again soon!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

Best quality - best Customer Service

First order - great experience: rapid shipping, radiant colours and breathtakingly detailed design, amazing softness of the fabrics. Your wonderful velvet fabrics turned my old armchair into a blissful dream. More projects to come. Second order: a misunderstanding in my order was solved so promptly and so nicely! Both Customer service and products are just fantastic!

20 de março de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Sandra

Thank you so much for taking the time to leave us a review, and we're so glad to hear that you were pleased with your fabric and our customer service. We look forward to you shopping with us again soon!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

I ordered the lost world wallpaper &…

I ordered the lost world wallpaper & fabric, absolutely hassle free. Thought it was pricy but when I got it, it was worth every penny. The quality of both paper and fabric is fabulous and the colours are stunning. Just love it, highly recommend.

4 de fevereiro de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Lorna

Thank you so much for taking the time to leave us a review, and we're so glad to hear that you were pleased with your fabric and wallpaper and that our high quality met your expectations. We look forward to you shopping with us again soon!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

Bought an art print from here and…

Bought an art print from here and unfortunately I had to cancel it for personal reasons and the customer service team were efficient, sympathetic and friendly.

19 de março de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Carla

Thank you for taking the time to leave us a review. It's great to hear that our customer services team were able to help.

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

Lynx wallpaper is STUNNING

Quick delivery. Product is GORGEOUS. I bought the Lynx wallpaper for my bathroom and could not be happier with the application and result.

13 de março de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Charlotte

Thank you so much for taking the time to leave us a review, and we're so glad to hear that you were pleased with your wallpaper. We look forward to you shopping with us again soon!

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

Solved my missing jigsaw piece!

I ordered the 10 year anniversary jigsaw puzzle (loved the colours and thought it would make a great piece of wall art). It took me a small while but I managed to put it together but had a bit of a disaster where I had found that the dog had chewed up the final missing piece. I emailed the team to see if there was anyway that I could pay a fee to get the missing piece or if there was anything that I could do. They went above and beyond and are sending me out a complete new puzzle so that I can have a complete one. Completely made my day and really didn't expect them to do this. The puzzle if lovely, and the customer service team are amazing. Thank you sooo much team EJS!

6 de março de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Kelly

Thank you so much for taking the time to leave us a review. We are all big fans of our puzzles, and regularly have one on the go in our London office, so we could really feel your pain of having a missing piece. We're so glad we were able help.
Looking forward to you shopping with us again soon.

Best Wishes
The EJS Team x

Avaliado com 5 de um total de 5 estrelas

Great wallpaper but it’s the service…

Great wallpaper but it’s the service level which makes the company!

6 de março de 2023
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Stuart

Thank you so much for taking the time to leave us a review, and for your kind comments. It makes our day to receive such lovely messages, and we're so glad that our wallpaper and our customer services are meeting the high level of expectation.

We look forward to you shopping with us again soon!

Best Wishes
The EJS Team x

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais