Emma Villas Avaliações 

1.323
•
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We spent a wonderful week in Villa Loredana in Tuscany. We were warmly welcomed and presented to the available facilities. The villa as well as the separate house were clean and tidy. We particula... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

TRULLI ITALIA una struttura bellissima nel silenzio dell'entroterra Pugliese. Casa bellissima costruita intorno ad un trullo originale finemente ristrutturato, nel quale si respira un'atmosfera un... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Emma Villas are great to deal with in regards to the organisation of any booking. Anna & Luigi (the owners of this house) were so welcoming and warm for our check-in. Anna was so responsiv... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very beautiful House in walking distance to The Beach. Enormous Garden, beautiful Pool and huge terrace for warm summer evenings. We had a really relaxing time there with kids aged six to 14. Would d... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Imobiliária de casas para temporada
  2. Corretora de aluguel de imóveis
  3. Operador de turismo

Escrito pela empresa

Over 600 exclusive villas with private pool in Italy / Handpicked villas, selected, described, verified and constantly inspected by experts / Booking online with prices and availabilities always updated in real time / Booking Office and Concierge Service available 7 days per week. Italian Incoming Tour Operator offers exclusive villas and country houses with private pool, in many areas of Italy. The development of this important company has been possible thanks to the work which all the staff have done for years with professionalism, dedication and perseverance and thanks to their strong desire not to disappoint the clients’ expectations, offering them a unique and unforgettable holiday in this land, so evocative and rich in beauty. An increasingly high standard of quality and the exclusivity of the proposed properties have been, from the outset, the essential strengths which have characterized Emma Villas over the years. Emma Villas is now the Italian leader in the vacation rental market of villas in Italy. • FOR GUESTS Maximum serenity in bookings, constant assistance, privacy, quality, exclusive services and stay installment plan. • DEDICATED CONCIERGE 7 DAYS A WEEK Concierge service and constant assistance 7 days a week for the complete management of reservations, from confirmation to check-out. • STAY CANCELLATION POLICY Cancellation policy included in the price. Possibility to cancel the reservation up to the day before check-in and to be refunded in the case of objectively documentable reasons. • ONLINE BOOKING & VILLA SPECIALIST Online booking and villa availability in real time, 24 hours a day. Multilingual Villa Specialist assistance for property selection and booking. • SMART HOSPITALITY Smart Hospitality for owners and guests: online check-in and management of the paperwork related to the lease via smartphone. • ZER0DEP GUARANTEE Replacement of the security deposit with a guarantee to protect against any accidental damage caused to the property during the stay. • OPTIONAL INSURANCES (HEALTH, PET ETC.) Healthcare and vehicle assistance, reimbursement of medical expenses and travel rescheduling and protection. Pet insurance for medical assistance and expenses. • IN VILLA SERVICES AND AUTHENTIC EXPERIENCES Comfort services, authentic experiences, and exclusive extras to enhance your stay. Customize your villa holiday by adding your preferred services during the booking process or at any time later through your personal guest area.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.323)

249 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The property far exceeded our…

The property far exceeded our expectations. It was so beautiful and we had the most magical week. The team was responsive and addressed all of our questions quickly. Overall, it was a perfect experience.

20 de junho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Melissa, thank you very much for your wonderful review. We are delighted to hear that the property exceeded your expectations and that you enjoyed such a beautiful and magical week. It is especially rewarding to know that our team was able to assist you promptly and respond quickly to all of your questions throughout your stay. Your kind words and appreciation mean a great deal to us, and we are thrilled that your experience was a perfect one. We hope to have the pleasure of welcoming you back again in the future for another memorable stay.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Spacious authentic Tuscan Villa well…

Spacious authentic Tuscan Villa well organised, privacy. No complaints and little problems were sorted immediately.

27 de junho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Tony, thank you very much for taking the time to share your feedback. We are delighted to hear that you appreciated the spaciousness, authenticity, and privacy of the Tuscan villa, and that you found everything to be well organised throughout your stay. We are also pleased to know that any minor issues were resolved promptly by our team, as providing efficient assistance and ensuring our guests have a comfortable experience are always our priorities. Thank you again for your kind words, and we hope to have the pleasure of welcoming you back again in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Great Villa

Great Villa. Good Communication. Everything was fine.

29 de maio de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Max, thank you very much for your kind review. We are delighted to hear that you enjoyed the villa and that your experience was a positive one from start to finish. It is also pleasing to know that you appreciated the communication and found everything to be satisfactory during your stay. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

The Villa was stunning

The Villa was stunning, more of a palazzo than a Villa. The pool was great. Day to day facilities were acceptable and the Emma Villas rep was very responsive when we needed help.

10 de junho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Tim, thank you very much for sharing your feedback about your stay. We are delighted to hear that you found the villa stunning and that it exceeded your expectations, feeling more like a palazzo than a villa. We are also pleased that you enjoyed the swimming pool and found the day-to-day facilities suitable for your needs. A special thank you for your kind words regarding the Emma Villas representative. Providing prompt and attentive assistance to our guests is very important to us, and we are pleased to know that our team was responsive whenever support was needed. We truly appreciate your comments and hope to have the pleasure of welcoming you back again in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Villa

everything was perfect.location,service,stuff.recomend 101%

23 de maio de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Adam, thank you very much for your wonderful review. We are delighted to hear that everything was perfect during your stay and that you appreciated the location, service, and staff. Your kind words and your recommendation mean a great deal to us and are truly rewarding for the entire team. We sincerely appreciate you taking the time to share your experience and hope to have the pleasure of welcoming you back again in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Wij hebben via Emma Villas een huis…

Wij hebben via Emma Villas een huis gehuurd dat volledig aan onze verwachtingen voldeed. Ze hebben ons ook goed geholpen bij het maken van de keuze. Het was een prachtig huis met een zeer mooi uitzicht in een leuk dorpje ! Villa Ca Pellicciano in Longiano is een echte aanrader. Het huis was ook exact zoals de foto's en beschrijving op de website. Wanneer we nog eens naar Italië gaan zullen wij zeker terug beroep doen op de diensten van Emma Villas.

20 de junho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Ann, thank you very much for your wonderful review and for choosing Emma Villas for your stay in Italy. We are delighted to hear that the property fully met your expectations and that our team was able to assist you in selecting the villa that best suited your needs. It is especially rewarding to know that you enjoyed the beautiful house, its stunning views, and the charming atmosphere of Longiano. We are also pleased that Villa Ca Pellicciano matched both the photos and the description on our website, as providing an accurate representation of our properties is very important to us. Your kind recommendation means a great deal to us, and we are truly honoured to know that you would choose Emma Villas again for a future trip to Italy. We look forward to welcoming you back for another memorable stay.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Everything was just SUPER!

Emma Villas has amazing properties for rent, it's almost hard to choose. Our experience with them in Sardinia was wonderful. Professional, quick to answer any query and super nice overall. I will definitely book another place with them again.

27 de junho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Daniela, thank you very much for your wonderful review and for your kind words about Emma Villas. We are delighted to hear that you had such a positive experience during your stay in Sardinia and that our team was able to provide professional service, prompt assistance, and support throughout your holiday. Knowing that you appreciated both our properties and our customer care is truly rewarding for us. Your intention to book with us again is the greatest compliment we could receive, and we look forward to helping you create many more memorable experiences in some of Italy's most beautiful destinations.

Kind regards,
Emma Villas Team

Avaliado com 1 de um total de 5 estrelas

Misrepresentation and…

Misrepresentation – Had to Refuse Stay
Rating: 1/5 Stars
I am revising my review as Emma's Villas threatened to sue me, so I am only going to post the undisputable facts. I paid $17,000 for N.A. Le Caselle, CORTONA Arezzo, 52044

Upon our initial tour of the villa we rented for 14 of us to stay for my son's wedding, we refused occupancy and left without a place for 14 people to stay for our week in Italy. You decide what that means about the Villa they represented.

27 de junho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

10/07/2026

Dear Mr. La Rue, following your report, Emma Villas immediately conducted an inspection of the property. The inspection found no evidence supporting the issues you alleged. The photographs and videos taken during the inspection were submitted to Airbnb, which, after reviewing the documentation, rejected your refund request. You are, of course, free to change your mind about your vacation plans. However, this does not entitle you to make false and damaging statements about the Company. Emma Villas reserves all of its rights to protect its reputation and interests, including by taking any legal action it deems appropriate.

Kind regards,
Emma Villas Team


14/07/2026 update following the modification of the review

Dear Mr. LaRue, thank you for updating your review. For the benefit of future guests, we believe it is important to clarify a few objective facts. Upon your arrival, you decided not to occupy the property and left immediately without providing any evidence of the specific deficiencies you later alleged. Consequently, neither the property owner nor our local staff had the opportunity to verify your claims on site. Following your departure, you submitted a formal claim to Airbnb requesting a full refund. Airbnb conducted an independent review, requesting evidence from both parties. After examining the documentation provided, including our photographic and video evidence showing the property's condition at the time of your arrival, Airbnb rejected your refund request and resolved the case in our favor. We fully respect every guest's right to share their experience. However, we also believe it is important that readers are aware that your allegations were independently reviewed and were not supported by the available evidence. Emma Villas remains committed to providing accommodations that accurately reflect their published descriptions and to assisting guests promptly whenever concerns arise.

Sincerely,
Emma Villas S.p.A

Avaliado com 2 de um total de 5 estrelas

The villa itself lives up to its…The property is beautiful. The management is not.

The villa itself lives up to its listing: stunning grounds, a lovely pool, and accurate photos. No surprises on arrival, which matters.
What fell short was everything around the property. A day before check-in, we received an email warning of a fly infestation. No solution was offered. We ended up spending time and energy sourcing our own remedies, something that shouldn't fall on guests at this price point. The infestation was bad enough that eating outside wasn't possible for most of the stay.
A few other issues: the AC wasn't always working in one unit, and we lost power for several hours. Minor in isolation, but they add up.
The most telling example of the service gap: I requested a crib nearly two months before arrival. Confirmation came the day of check-in, and then I received multiple calls/emails to settle the €90 payment while I was mid-drive in a long car ride with a toddler. They had my card on file. They had two months. They couldn't give me two hours to arrive and settle it in person.
Throughout the stay, getting a response from the managers was consistently difficult. That hasn't changed since leaving: days after checkout, messages still go unanswered.
The villa is genuinely nice, and I'd stay there again if it were managed by someone else. At this price, Airbnb or VRBO properties typically offer better support and lower cost. I won't be booking through this company again.

26 de junho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Alberto, Thank you for sharing your experience. We are sorry that your stay did not meet your expectations; however, we feel it is important to provide some clarification so that readers may have a complete and accurate picture of the facts. We are pleased that you recognised the quality of the villa, confirming that the property fully matches the description and photographs published. The care we take with the properties we select has always been one of Emma Villas’ defining values.
With regard to the power cut that occurred on the day of your arrival, we would like to clarify that it was caused by the sudden failure of a circuit breaker in the villa’s electrical system – an unforeseeable event that can occur even in systems that are regularly maintained. Upon receiving the report, we took immediate action by calling out an electrician, who arrived at the property and replaced the faulty component, fully restoring the electricity supply within about an hour and a half. At the same time, we had made a representative from our Quality department available to visit the villa to personally assess the situation and provide any assistance required. However, this offer was declined, as we were informed that you already had other commitments and did not wish to wait for further checks. With regard to the presence of flies, it should be noted that, during your stay, the entire municipal area was affected by an exceptional infestation, which was also reported by the local media and brought to the attention of the relevant authorities, who subsequently implemented specific mitigation measures. This was, therefore, an extraordinary event, not attributable to the condition of the villa or its management and, as such, neither foreseeable nor avoidable by the owner or Emma Villas.
Regarding the second cot, we wish to clarify that the request was received on 21 May but had not subsequently been confirmed. We were contacted again just two days before your arrival and, despite the extremely tight timeframe, we immediately took steps to source and arrange a second cot, in addition to the one already available at the property, ensuring it was ready and in place at the villa for check-in. The subsequent exchange regarding payment was the result of a simple operational misunderstanding: as the payment link sent previously had not been used, the balance had in the meantime been settled directly at the property. The misunderstanding therefore concerned solely the method of payment and not the availability of the service, which was guaranteed within the requested timeframe. Finally, we would like to emphasise that every report received during the stay was dealt with as promptly as possible, with the aim of providing the guest with all the necessary assistance. For over twenty years, Emma Villas has been operating in the hospitality sector, with a particular focus on service quality, the protection of guests and owners, and the prompt resolution of any issues that may arise. Unexpected incidents may occur, but we believe that the value of a service provider is measured above all by the speed, helpfulness and professionalism with which it acts to resolve them. We respect every guest’s right to express their opinion. At the same time, we believe it is only fair that the circumstances are presented in their entirety, so that readers can form a balanced and informed assessment of what took place.
The trust that numerous guests continue to place in Emma Villas year after year, and the many positive reviews we have received over time, bear witness to the constant commitment we dedicate to hospitality, assistance and the quality of our service. It is precisely for this reason that we believe it is important to provide a complete and transparent account of the facts, so that every assessment can be made on the basis of objective and properly contextualised information.

Kind regards,
Emma Villas Team

Avaliado com 2 de um total de 5 estrelas

soggiornato a podere calcheto 14.

abbiamo soggiornato a podere calcheto 14 , zona val di cecina , dal 19 al 24 giugno . partendo dalle cose positive , le foto rispecchiano perfettamente la casa , la zona e' tranquilla e isolata , un vero paradiso.
la prima notte avvertiamo un problema a uno dei bagni , rumore e continue perdite , lo facciamo presente l'indomani mattina alla persona che ci ha accolto al check-in , purtroppo per 48 ore l'idraulico non puo' venire , arrivera' quando non siamo presenti il lunedi' in tarda mattinata. il problema non viene risolto , in compenso ci viene inoltrato via whatsapp un video di un minuto e 16 secondi , su come arrangiarci se il problema dovesse ripetersi.....cosa che ovviamente succede......
al quarto giorno troviamo in casa un'addetta delle pulizie del giardino , ci salutiamo e mi spiega che non riesce a finire di dar da bere alle piante perche' la casa e' senza acqua , vi sono 3 grandi cisterne in un locale termico , mi dice che piano piano si riempiranno.......
il quarto giorno rimaniamo per ore completamente senza acqua , ci sono 35 gradi e la doccia non si puo' fare , se vai in bagno devi sperare di aver trovato un wc con un residuo di acqua.......
dopo ore arriva l'idraulico , che al telefono parla con non so chi dicendo " ve l'ho gia' detto mille volte" , mentre il nostro referente parla di acqua finita per colpa della societa' di acqua potabile , le versioni iniziano ad essere diverse...........
il problema rimane fino alla nostra partenza.....
aggiungendo una delle due porte principali che si apre a spallate , la totale mancanza di disinfestazione in giardino che rende la piscina inutilizzabile per la presenza in gran parte della giornata di decine di tafani , l'aria condizionata che in un paio di camere spesso si blocca , un paio di camere con le lampadine bruciate , per 900 euro al giorno consideriamo questa struttura assolutamente da evitare , con manutenzione totalmente assente e l'impossibilita' a trovare qualcuno che abbia la minima voglia di aiutarti a risolvere il problema.

19 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Little Gem near Cortona . The booking process was easy and the…

The booking process was easy and the early payment discount a bonus. The communication was good and the villa easy to find after a long drive.
We loved the exterior areas, plenty of shade and a nice small small pool (although not over child friendly as no shallow end)
The master bedroom and bathroom were great and plenty of cupboard space with hangers. The upstairs second bedroom was more cosy with small bathroom without a shower.
The interior was a bit too chintzy for our tastes and the kitchen equipment needs an upgrade. There seemed to be a shortage of matching glasses and mugs and there is no proper oven if you wanted to cook a more formal meal. The interior space drawers and cupboards seemed to be overflowing with oddments and a good clear out is suggested. Whilst it is advertised as a 2+2 the inside lounge seating was a 3 as was the shaded exterior dining area formal seating which is easy to resolve where there are 4 adults.
Overall these are suggestions and not major criticisms and we really enjoyed our time at La Cappanina, located just outside Cortona. We would come again.
Steve Martin.

29 de maio de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Steven, thank you very much for your thoughtful and detailed review. We are delighted to hear that you enjoyed your stay at La Cappanina and that you appreciated the easy booking process, the communication, and the beautiful outdoor spaces, as well as the convenient location just outside Cortona. We also sincerely appreciate the time you took to share your constructive suggestions. Your comments regarding the kitchen equipment, indoor furnishings, seating arrangements, and storage space are extremely valuable and will be carefully shared with the property owner to help further enhance the guest experience. It is especially rewarding to know that, despite these observations, you had a wonderful time and would consider returning. We truly hope to have the pleasure of welcoming you back again in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Ingenting å utsette på

Brukt emmavillas to ganger nå i forbindelse med ferie. Begge gangene har vertene fulgt opp godt både på forhånd, under og etterpå. Føles også trygt og godt at emmavillas håndterer både betaling og in the unlikely event om det skulle være noen trøbbel. Leid i Umbria og Sicilia, og blir nok emmavillas også neste gang.

27 de maio de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Otto, thank you very much for your kind review and for choosing Emma Villas for your holidays not just once, but twice. We are truly grateful for your continued trust. We are delighted to hear that you appreciated the support provided by both our local hosts and our team before, during, and after your stays. It is especially rewarding to know that our assistance and booking process gave you peace of mind throughout your holidays in Umbria and Sicily. Thank you once again for your loyalty and kind words. We look forward to welcoming you back for your next Italian getaway!

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Vacanza da sogno.

Abbiamo soggiornato presso la Tenuta Scialandre a Patù, nel Salento. Bellissima struttura immersa in un favolo giardino piantumato e perfettamente tenuto. Il mare a portata di mano, la vista mozzafiato, la comodità del parcheggio, la privacy che si gode grazie alla vastità della tenuta hanno reso la nostra vacanza indimenticabile.

5 de junho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Gentile Manuela, la ringraziamo di cuore per la sua splendida recensione. Siamo davvero felici di sapere che il suo soggiorno presso Tenuta Scialandre sia stato così piacevole e che abbiate apprezzato la bellezza della proprietà, il giardino curato, la vista sul mare e la tranquillità che caratterizzano questa meravigliosa tenuta. Sapere di aver contribuito a rendere la vostra vacanza indimenticabile è per noi la soddisfazione più grande. Grazie ancora per aver condiviso la vostra esperienza. Saremo lieti di accogliervi nuovamente per un'altra splendida vacanza.

Un cordiale saluto,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

For the last 6 years we booked with…

For the last 6 years we booked with Emma villas and we we were always very happy with our choice. Last year and this year we stayed at a very nice Villa, very close to Carassai. We just loved it. Clean and well decorated house, super pool and very privat.

18 de junho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Tanja, thank you very much for your wonderful review and, above all, for your continued trust in Emma Villas over the past six years. We are truly grateful that you keep choosing us for your holidays. We are delighted to hear that you once again had such a positive experience and that you loved your stay near Carassai. It is a pleasure to know that you appreciated the villa’s cleanliness, tasteful décor, beautiful pool, and peaceful, private setting. Your loyalty means a great deal to us, and we look forward to welcoming you back for many more memorable stays in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

This is the second time that we have…

This is the second time that we have used Emma Villas and both times the quality of the villas has been excellent and as described. Villa Gabri in San Guiseppe was perfect. We also used the Avis discount which is great. Easy to use. Would recommend.

22 de maio de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Paul, thank you very much for your kind review. We are delighted to hear that you chose Emma Villas for the second time and that on both occasions you found the quality of the villas excellent and as described. It is also a pleasure to know that Villa Gabri met your expectations and that you appreciated the added benefits such as the Avis discount. We truly appreciate your trust and recommendation, and we look forward to welcoming you again for a future stay.

Kind regards,
Emma Villas Team

Avaliado com 4 de um total de 5 estrelas

Take me back

We really loved our stay and the service.
Our villa was a tipical Italian house, colorful and beautiful. Grate location in a peaceful countryside, yet only few minuites away from tje Supermarked and down town Lucca

16 de maio de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Kristin, thank you very much for your kind review. We are delighted to hear that you really enjoyed your stay and appreciated both the villa and the service provided. It is a pleasure to know that you loved the authentic character of the house, its peaceful countryside location, and the convenience of being close to Lucca and local amenities. We truly appreciate your feedback and hope to have the pleasure of welcoming you again in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

we had a fantastic stay with Emma…

we had a fantastic stay with Emma Villas. the host was really really helpful. we had some minor issues but they were resolved the same day. Fantastic service

27 de maio de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Marco, thank you very much for your kind review. We are delighted to hear that you had a fantastic stay and that you appreciated the support provided by the host. We are also pleased that any minor issues were resolved promptly and that you were satisfied with the overall service. We truly appreciate your feedback and hope to have the pleasure of welcoming you again in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Perfect villa in beautiful hillside location

We stayed at Poderino 4 about 30 mins from Siena. A beautiful villa with outstanding views of the Tuscan hills. Communication both before and during our stay with the owner was excellent and a minor problem with the pool filter was dealt with within an hour of reporting it. Our host provided great tips about less touristy places to visit in the local area. The villa was spotlessly clean and had a lovely outdoor dining area which we used constantly as the weather was fabulous. We appreciated the welcome pack of local delicacies and a bottle of delicious local wine. A great location for visiting Siena, Montepulciano and Pienza (the home of pecorino cheese!) We were a family of 4 adults with a young baby and the villa was the perfect size and location for our needs.
There is a great pizza restaurant at the bottom of the hill (walking distance) and a short drive to good supermarkets. The perfect spot for some rest and relaxation after a hectic family wedding celebration near Florence.

24 de maio de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Mary, thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay at Poderino 4 and that the villa’s location, outstanding views, and outdoor spaces provided the perfect setting for your family holiday. It is also a pleasure to know that the communication with the owner was excellent and that any minor issue was resolved promptly. We are glad you appreciated the local recommendations, the welcome pack, and the overall comfort and cleanliness of the villa. Thank you for your kind words and for highlighting the convenience of the location for exploring Siena and the surrounding areas. We hope to have the pleasure of welcoming you again in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

We had good experiences with Emma…

We had good experiences with Emma Villas, there was always someone available, and the check-in process was straightforward. The property was wonderful and well maintained. We would be happy to return.

4 de junho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Luise, thank you very much for your kind review. We are delighted to hear that you had a positive experience with Emma Villas and that you found our team available and helpful throughout your stay. It is wonderful to know that you appreciated the straightforward check-in process and that you enjoyed the property, finding it well maintained and comfortable. Thank you for your trust. We would be delighted to welcome you back for another stay in the future.

Kind regards,
Emma Villas Team

Avaliado com 5 de um total de 5 estrelas

Alles Perfekt! 100 % zuverlässig.

Wir haben jetzt schon zum 3. Mal über Emma Villas gebucht und sind sehr zufrieden. Von der Buchung, dem Kontakt, der Anmeldung und dem Einchecken in der Villa ein super toller Service - besser geht nicht. Die Villa war wunderschön, genau wie in der Beschreibung. Ich kann diesen Veranstalter nur empfehlen.

8 de junho de 2026
Avaliação não solicitada
logotipo da Emma Villas

Resposta da Emma Villas

Dear Sylvia, thank you very much for your wonderful review and, above all, for choosing Emma Villas for the third time. Your continued trust means a great deal to us. We are delighted to hear that you were once again satisfied with every stage of your experience, from the booking process and communication to your arrival and check-in. It is also a pleasure to know that the villa fully met your expectations and matched its description. Thank you for your kind recommendation. We truly appreciate your loyalty and look forward to welcoming you back for your next stay in Italy.

Kind regards,
Emma Villas Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais