Epicerie Corner Avaliações 

336
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had some lovely tourage butter delivered that unfortunately was spoiled during transit in the heatwave. After getting in touch to explain the issue, the owner kindly arranged delivery of a fresh blo... Ver mais

Avaliado com 4 de um total de 5 estrelas

I came looking specifically for salted peanuts, vacuum packed. They had them! Delicious!! Of course I then ordered lots of different things- cheese, jams- fantastic selection. Would recommend. The d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A very easy to use web site good prices and the items were delivered on the day requested. Every product was packed with consideration for its characteristics i.e. disposable packs of ice were used wh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Traditional healthy cheeses have become incredibly difficult to find! Epicerie Corner offers a massive variety & their website is simple to navigate, clear and to the point! The delivery is always sp... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mercearia
  2. Loja de Conveniência

Escrito pela empresa

At Epicerie Corner, we bring France to your doorstep! As the UK’s largest and most affordable online French supermarket, we offer an unbeatable range of authentic French products—from everyday essentials to gourmet treats. Whether you’re craving saucisson, artisanal cheeses, or your favourite French pantry staples, you’ll find it here. Shop like you’re in France—without leaving the UK! 🇫🇷


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

336 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(336)

175 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Merci Beaucoup

I have ordered twice now from Epicerie Corner, and both time I have been absolutely delighted with the products and the service. Both orders contained butter (amongst other "refrigerator" items) which was so well packaged that it was still as solid as if it had just been taken from the fridge. All other items were wonderfully packaged too.

I made an error with my most recent order in that I selected a delivery date that I subsequently realised (on the scheduled day of dispatch) wasn't convenient. I emailed Jean and received a reply to say that it was no problem to push my delivery back a day as my order hadn't yet been packed.

It is so great to be able to buy wonderful French food products in the UK and have them delivered to your door. Thank you Jean and Epicerie Corner, keep up your great work. Until next time. :)

28 de novembro de 2024
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Simon. Thank you so much for your kind words and continued support! We're delighted to hear you've been happy with both your orders—and especially that the refrigerated items arrived in perfect condition.

Knowing that we can bring a taste of France to your door means the world to us.

Looking forward to your next visit :)

Avaliado com 1 de um total de 5 estrelas

Buyer Beware

We ordered 5 packs of 6 galettes last week, along with a few other items, for delivery today. However, when the delivery arrived today, it contained only 2 packs of 4 galettes (the other items were as ordered). So, instead of receiving 30 galettes, as expected, we received 8. There had been no communication to say that they couldn't fulfil that part of the order, until we saw the packing note with the delivery. This made it impossible to make alternative plans for the event at which we required 30 galettes. A refund for £5 was initiated the day before the delivery, with no communication to explain why. Once the delivery arrived, and we realised the shortfall, we contacted them and another refund of £9.99 was initiated, but only having contacted them, even though they were aware of the extent of the shortfall. This was all very disappointing!

11 de março de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Mr Finney

Thanks for your feedback.

We’re truly sorry for the experience and the impact it had on your event. When your order was being prepared that morning, we received a shipment of galettes with a very short shelf life, which unfortunately led to us being unable to pack all the required packs. I completely understand how frustrating this must have been for you, especially since we didn’t communicate the shortfall in advance.

Please know that we are investigating this issue thoroughly with our team so that it doesn’t happen again. I have double-checked our records and can confirm that a refund has been issued.

We deeply regret any inconvenience caused and appreciate your understanding during this time. If there’s anything further we can do to help, please don’t hesitate to reach out.




Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, good products.

3 de março de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Andrew. Many thanks for the five stars ! We are pleased to hear that you enjoyed our products and services ! Looking forward to prepare your next order !

Avaliado com 5 de um total de 5 estrelas

Excellent meat

Excellent meat, delivered fresh. Only issue is the long wait for delivery.

28 de fevereiro de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Komi.Thank you for your feedback! We’re glad you enjoyed our fresh meat. We appreciate your patience, and we’re working hard to improve our shipping process so your next experience is faster. Thank you for choosing us, and we look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Second order on Epiceriecorner

My second order on Epiceriecorner was even better than the first one if possible. The products are authentic French ones and everything is packed very carefully. The delivery is fast and I'm very happy I discovered this site! Thank you!

18 de fevereiro de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Rose-Marie,Thank you for sharing such wonderful feedback! It warms our hearts to know your second order was even better than the first. We’re so happy you enjoy our French products and appreciate the care we take with every package.We are looking forward to serve you again soon!

Avaliado com 5 de um total de 5 estrelas

Brilliant Products

Brilliant Products. Diots fabulous. Delivery and Customer Service superb. Many thanks.

27 de fevereiro de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Vincent, thank you so much for sharing your positive feedback! It’s great to hear you enjoyed our products and services, and we look forward to helping you with your next order.

Avaliado com 5 de um total de 5 estrelas

A real taste of french food

A great selection of french produce which means we can buy a real flavour of France to take us back to when we used to live there. The website is easy to follow and your order arrives packed with ice within a couple of days

16 de janeiro de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Margaret, We're delighted to bring you a taste of France and make ordering easy. Hope you enjoy your treats—looking forward to serving you again!

Avaliado com 5 de um total de 5 estrelas

Very delicious products and great packaging

A special thank you for such a secure packaging and cooling elements. Everything arrived fresh. Will definitely buy again.

16 de janeiro de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Diana, many thanks for your kind words much appreciated. Hope you will enjoy your order

Avaliado com 5 de um total de 5 estrelas

Great product unavailable elsewhere…

Great product unavailable elsewhere promptly delivered and well packaged

9 de dezembro de 2024
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi MC,

Thank you for your lovely feedback! We're so glad to hear you’re happy with our unique selection and prompt service.

We look forward to serving you again soon! 😊✨

Avaliado com 5 de um total de 5 estrelas

1st time ordered

1st time ordered - Excellent!

4 de dezembro de 2024
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Robert,

Thank you for your feedback! We're delighted your first order was excellent.

We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Je souhaitais envoyer à un ami…

Je souhaitais envoyer à un ami britannique un produit alimentaire français non autorisé depuis la France. Tout s'est très bien passé.

20 de dezembro de 2024
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Bonjour Guy,

Merci beaucoup pour votre retour ! Nous sommes ravis que tout se soit bien passé pour l'envoi de votre produit français.

Au plaisir de vous servir à nouveau !

Avaliado com 5 de um total de 5 estrelas

I have ordered several times and the…

I have ordered several times and the lumpfish roe they have is delicious , recently I ordered some mimiolette cheese as I’d always wanted to try it , I’m very glad I did it was divine ! Everything arrives perfectly chilled and so very well packaged .

21 de dezembro de 2024
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Catherine,

Thank you so much for your kind feedback! We're thrilled to hear that you’ve enjoyed our products !
We’re also glad that everything arrived perfectly chilled and well-packaged.
We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Excellent service and great choice

12 de dezembro de 2024
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Kym,

Thank you so much for your kind words! We’re delighted you’re happy with our service and product selection.

We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Quality cheeses

Quality cheeses, fast delivery and reasonable prices. Excellent!

18 de dezembro de 2024
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi,

Thank you for your wonderful feedback! We're delighted to hear you enjoyed the quality of our cheeses

We look forward to serving you again soon!

Avaliado com 1 de um total de 5 estrelas

Repeated failures - just not good customer service

Goods ordered AND paid for on 9 December, when the package arrived 17 December one item was marked as not available and refunded. It was a smaller size of the same product which had been sent - had I been called and asked about a substitute? No. And why does any delivery take over a week? Had they substituted another of the larger size as a goodwill gesture? NO. It involved me in a nearly 30 mile return journey to nearest shopping centre to find an alternative to what was to be in a hamper. When I raised it on 18 December I was told by Jean that he/she did not know about the lack of stock nor that packing note said it was refunded and asked what was it that was missing. It hadn't been refunded. Could I send a copy of the packing note - implication was I had to prove I wasn't making it up? It was lucky I didn't tear packing note up in disgust. I was promised a refund in 2-3 days ...today 3 January raised fact that I still have no refund - today's response is that the refund didn't process as expected...! Good customer service this isn't. Why does the Customer have to chase them up to ensure they do what they have charged us for and /or said they will do? Use again? Not likely.

9 de dezembro de 2024
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi,
Thanks for your feedback.

We sincerely apologise for your experience and the inconvenience caused. Please rest assured that the item has now been fully refunded. Sending a picture of the packing note is a standard process to ensure accuracy and resolve such issues promptly.

Thank you for bringing this to our attention, and we deeply regret the frustration caused.

Avaliado com 5 de um total de 5 estrelas

Soft drinks without the attention of…

Soft drinks without the attention of the sugar police! Yum.

3 de janeiro de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi David,

Thank you for the five stars ! We're glad you're enjoying the drinks!

We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

A little bit of nostalgia that made Christmas

My husband has been looking in the Uk, for orangina that doesn’t contain any sweetener,like the good old days but hasnt managed to find it in yeras..I stumbled on this website & found it!!! It honestly made his Christmas as drinking it brought back nostalgia from when he was a kid!! Will def use again

20 de dezembro de 2024
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Rachel,

Thank you for sharing! We're thrilled we could make your husband’s Christmas so special with nostalgic Orangina.

Looking forward to serving you again!

Avaliado com 5 de um total de 5 estrelas

Very good service good product

Very good service good product - well done!

12 de dezembro de 2024
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Stephanie,

Thank you for your kind words!

We’re delighted you’re happy with our service and products.

Looking forward to serving you again!

Avaliado com 4 de um total de 5 estrelas

Lovely milk

Lovely milk, lovely products.

2 de janeiro de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Michelle,

Thank you for your lovely feedback!

We’re thrilled you’re enjoying our milk and products. Looking forward to your next order!

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