Epicerie Corner Avaliações 

333
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had some lovely tourage butter delivered that unfortunately was spoiled during transit in the heatwave. After getting in touch to explain the issue, the owner kindly arranged delivery of a fresh blo... Ver mais

Avaliado com 5 de um total de 5 estrelas

A very easy to use web site good prices and the items were delivered on the day requested. Every product was packed with consideration for its characteristics i.e. disposable packs of ice were used wh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Traditional healthy cheeses have become incredibly difficult to find! Epicerie Corner offers a massive variety & their website is simple to navigate, clear and to the point! The delivery is always sp... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I came looking specifically for salted peanuts, vacuum packed. They had them! Delicious!! Of course I then ordered lots of different things- cheese, jams- fantastic selection. Would recommend. The d... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mercearia
  2. Loja de Conveniência

Escrito pela empresa

At Epicerie Corner, we bring France to your doorstep! As the UK’s largest and most affordable online French supermarket, we offer an unbeatable range of authentic French products—from everyday essentials to gourmet treats. Whether you’re craving saucisson, artisanal cheeses, or your favourite French pantry staples, you’ll find it here. Shop like you’re in France—without leaving the UK! 🇫🇷


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

333 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,6

Todas as avaliações

(333)

171 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Delicious Pastilles de Vichy…

I had a desire for Pastilles de Vichy and Epicerie Corner delivered! Everything arrived in good time and was nicely packaged up. They are hard to find in the UK, so I was very pleased to be able to get them.

I also tried some Lutti Arlequin Candies which I thought were different flavours, but they are all pear drop flavour. That's on me! They were also perfectly delivered.

Thank you and I hope to shop here again :)

22 de setembro de 2025
Avaliação não solicitada
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Resposta da Epicerie Corner

Thank you so much for your lovely message Catriona! We’re delighted to hear that your order arrived safely and that you enjoyed your experience with Epicerie Corner.

We truly appreciate your kind words and look forward to welcoming you back again soon1

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, great products

19 de setembro de 2025
Avaliação não solicitada
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Resposta da Epicerie Corner

Thank you so much for the 5 stars Arif ! Glad you enjoyed our products and service, looking forward to prepare your next order !

Avaliado com 5 de um total de 5 estrelas

Super

Super , bonne communication et bon service, bon mes monster munch sont arrivés tout cassés mais ç était le risque en livraison

2 de outubro de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Thanks for your kind feedback Sabrina! We're really sorry your Monster Munch arrived broken.
Please email us, and we’ll be happy to reship the packs.
Thanks for your understanding!

Avaliado com 5 de um total de 5 estrelas

Excellent service with first rate…

Excellent service with first rate produce.

17 de setembro de 2025
Avaliação não solicitada
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Resposta da Epicerie Corner

Thank you so much for your kind words Pamela! We're thrilled you enjoyed our service and products. Hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Vichi mints

Vichi mints! ...for my horse, only place I can get them in the uk at a reasonable price.

1 de outubro de 2025
Avaliação não solicitada
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Resposta da Epicerie Corner

Hi Sandra, thanks a lot for the 5 stars! We’re so glad you loved our products and look forward to getting your next order ready.

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service. Great products atthe great Price. I can enjoy the French cuisine at home in the UK. 5 🌟

23 de setembro de 2025
Avaliação não solicitada
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Resposta da Epicerie Corner

Hi Anaïs, thank you so much for your wonderful feedback and 5 stars! We’re delighted that you’re enjoying our products. We look forward to offering you the same quality of service for your next order.

Avaliado com 5 de um total de 5 estrelas

We were expecting a delivery by DHL on…

We were expecting a delivery by DHL on A Friday which then did not arrive until Monday so most of the contents were ruined. I told Epicerie and they quickly sent all the refrigerated items again! Wonderful service! As for DHL...

5 de setembro de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Maria, thank you so much for your understanding and for sharing your experience. We’re truly sorry about the delay with , but we’re delighted we could quickly resend your refrigerated items so you could enjoy them fresh. Your satisfaction means a lot to us, and we look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Good company

Good customer service but order let down by horrible courier.
They tried their best to mitigate courier's incompetence.
I will order again hoping we will have more choices of couriers in the future.

10 de setembro de 2025
Avaliação não solicitada
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Resposta da Epicerie Corner

Thanks for your feedback Thierry. We’re sorry the courier let you down and truly appreciate your willingness to order again. We’re working on improving courier options for the future.

Avaliado com 5 de um total de 5 estrelas

Great item and delivered when they said…

Great item and delivered when they said it would.

28 de agosto de 2025
Avaliação não solicitada
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Resposta da Epicerie Corner

Thanks a lot for the five stars ! We’re happy you love the item and that delivery went just as expected. Looking forward to prepare your next order !

Avaliado com 5 de um total de 5 estrelas

Excellent!

Excellent service and my order was packed well - will definitely use in the future - thank you very much.

27 de agosto de 2025
Avaliação não solicitada
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Resposta da Epicerie Corner

Thank you so much for your kind words Marcus ! We're delighted we could provide what you needed and get it to you quickly. Looking forward to serving you again soon.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. They had what I needed and was delivered in good time

26 de agosto de 2025
Avaliação não solicitada
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Resposta da Epicerie Corner

Thanks a lot for your review Shibhan! Happy we could get you sorted in good time, looking forward to your next order.

Avaliado com 5 de um total de 5 estrelas

My coffee delivery arrived on the day…

My coffee delivery arrived on the day it stated. It was packaged well and I am very happy with the service.

22 de agosto de 2025
Avaliação não solicitada
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Resposta da Epicerie Corner

Thank you for your review Joanne ! We’re glad hat you’re happy with our products and service. Looking forward to prepare your next order !

Avaliado com 5 de um total de 5 estrelas

I like France food

I like France food

5 de agosto de 2025
Avaliação não solicitada
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Resposta da Epicerie Corner

Hi Alasdair, thank you so much for the 5 stars! We're delighted to hear you enjoyed our food and look forward to serving you again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent service

My order came promptly and was very carefully packed. Everything was in order apart from one tiny omission, I emailed and this was immediately rectified. The reply to my email came back in 5 minutes!

29 de agosto de 2025
Avaliação não solicitada
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Resposta da Epicerie Corner

Thank you for your great feedback Helen! We’re so glad your order arrived promptly and well-packed. Apologies for the small oversight, but we’re happy we could quickly resolve it for you. We appreciate your kind words about our fast response and look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Wonderful French food and other French…

Wonderful French food and other French Products . On this occasion, I ordered some beautiful French cologne and soap, the parcel arrived promptly, and although the cologne was in glass bottles, they were packed so beautifully and carefully, none were broken in transit. The fragrances and soap are exquisite, but also affordable and there was a large range to choose from. The package was trackable and I was updated at every step. Wonderful company and great products. If you love French products or French food look no further.

28 de agosto de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Thank you for your amazing review! We're so happy to hear that! It’s great to know you enjoyed the variety and quality of our products. We truly appreciate your support and are excited to be your choice for French goods! We can't wait to serve you again.

Avaliado com 5 de um total de 5 estrelas

Highly rated great customer service and comunication

Good price on escargot shells, but what made these stand out from other companies I have used. Is the customer service they brought forward the delivery date for me when i asked with no problems and couldn't be more helpful. Communication has been spot on too!
Highly rated will use again

26 de agosto de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Thank you for the kind review! We're so happy to hear you're pleased with your order and that staff was able to help. We appreciate your support and hope to serve you again soon!

Avaliado com 5 de um total de 5 estrelas

Attentive and prompt

Received my order for semi skimmed sheep's milk today and am very pleased with the purchase. Very well packaged to prevent any damage in transit. Jean was very prompt answering my two emails regarding the product and delivery, even when I think they were on holiday.

21 de agosto de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Thank you for your lovely review Mark! We're so glad you're happy with your order and the packaging! We appreciate your feedback and look forward to serving you again soon!

Avaliado com 2 de um total de 5 estrelas

Oh the frustration

Placed the order just after returning from a week in Normandy and wanting to make the memories last a little longer. Order placed, delivery date of 06/08 chosen. So far so good. Delivery date came and went, I dropped them a line. I was told the package was damaged and new stock was on its way. Hmmmm. Sat back and waited almost a week and got confirmation that DHL had the parcel, due for delivery next day 12/08. All might yet be forgiven. But after 4pm DHL delivery no longer tracking and still waiting for delivery early evening. Checked email for any updates to find one from Epicerie to let me know that four of the nine items ordered were out of stock and a refund would be issued. All very fair but very very disappointing. Luckily we’re heading back to Normandy in four weeks time so memories will be refreshed in situ. Sadly can’t recommend, even if the balance of the order does finally arrive.

Update.. DHL at 8pm on 12/08 now saying that delivery “is subject to a book in arrangement and will be delivered as soon as possible” No idea what a “book in arrangement” is but looks like yet another delay. Two organisations each seemingly doing their best to ruin the experience (I had specified DPD for delivery as I trust them and know all the local drivers through orders with other companies), Epicerie chose to use DHL, really frustrating. Heaven knows when we will get what is left of the order.

Latest update … 8:15pm 12/08… DHL showed up despite the puzzling message above, driver immediately apologised explaining that today was his first day, credit to him for being honest. Well done and I hope the job gets better for him. The delivery itself? Twin pack of chocolate turns out to be only one bar delivered …. but after all of this… really don’t care any more. Happy to have got a least part of the order. Lesson learned.

Now to see how long the refund takes to land. Not optimistic.

15/08 the refund landed back in my bank account so at least that was reasonably quick.

12 de agosto de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Hi Philip, thanks for sharing your feedback,

Thank you for sharing your detailed feedback. We are sorry for the disappointing experience you’ve had.
We regret the delays, as well as the confusion caused by the DHL delivery process.

We’ll contact the carrier about the issue, but once the parcel is collected, our actions are limited. I completely understand your frustration.

Sorry for the inconvenience

Avaliado com 5 de um total de 5 estrelas

It was easy to order

It was easy to order, you pick a date you want it delivered. Arrives on time .. parcel in perfect condition? Excellent

11 de julho de 2025
Avaliação não solicitada
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Resposta da Epicerie Corner

Thanks so much for your feedback, Jenny! We're pleased to hear everything went smoothly with your order and delivery. We appreciate you choosing us and hope to serve you again soon!

Avaliado com 4 de um total de 5 estrelas

Taste of France…

My order with Epicerie was full of wonderful cheeses and other other items reminiscent of a recent holiday in France. Unfortunately when the order came it was packed in a box which was too small and a number of items arrived not in the best condition. However when I complained Jenne dealt with my problem, replacing all items without any trouble. I would recommend Epicerie to anyone wanting a taste of France in the UK. Their quality and service was exceptional.

5 de julho de 2025
Avaliação não solicitada
logotipo da Epicerie Corner

Resposta da Epicerie Corner

Thanks so much for your lovely review Abbie! We're really happy to hear you enjoyed the selectio,it’s great to know it brought back memories of your holiday in France. Sorry again about the packaging hiccup, but we're glad we could sort it quickly for you.

We really appreciate your support and recommendation. Can’t wait to send more French goodies your way soon!

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