Equifax Canada Avaliações 208

Use transunion.
My accounts are never updated regularly and they blame the creditors

Horrible customer service , just spoke to two agents who made it seem like I was bothering them for asking about my dispute filed.

Terrible customer service; in fact I hesitate to call it service. All I wanted to do was register a fraud alert on my elderly father's accounts and despite having the documentation to do so the request was denied with a laundry list of things to provide. Could you make it any harder to protect seniors from criminals? It's no wonder there are so many scams, criminals can move way faster than this lot. Call centres in a country other than the one you are in benefit no-one but the 'shareholders'. Shameful and not protecting my financial security.

Have been using this service for about a year now. I want to switch to another service provider and it wont let me cancel my service. Here it says the is a cancel button under My account but there is not!
(Cant use link here but first google search asking Equifax cancel account)
When you call in there is a call robot saying that their very busy and then after asking what you want just hangs up. I bet you they don't even have anyone working there. Also the robot mentioned something about data breach and settlement which is not alarming at all
Would not recommend
Guess I have change my credit card

Do not join this company when looking up info. They will charge you. When you talk to them you are talking to another country. Also they will keep contacting you by phone.

Service ~2
Client service 0
Accessibility ~5
Information help 0
But great CHAMPIONS in charging my credit card 2 times

You are all a bunch of thieves , big unhelpful thieves
This has to change and put into honest business people or the government

Si je pouvais mettre un 0 je mettrai un 0, des agents incompétents a' l'exception d'une dame qui savait de quoi elle parlait. Tous des hommes incompétents, qui m'ont menti en disant qu'ils vont rappeler en cas ou, la communication est interrompu, chose qui ne se fait pas d'apres la dame, qui ne savait pas que DOB....@... était une adresse courriel Equifax d'un compote equifax bloqué, pour débloquer le miens et le remettre a' mon adresse et le pire c'est que tous m'ont effrayé avec ton numéro de NAS n'est pas le bon associé a' ton dossier, des vrais incompétents qui ne savent pas leurs travail, qui m'ont perdu une journée de travail et ont faillit me tuer arrêt cardiaque, avec des informations erronés. Des vrais incompétents, heureusement il y avait la dame.

They are an underhanded company - if you sign up for one credit report they are signing you up for monthly billing without your knowledge. It is impossible to cancel your account once you've unknowingly signed up. They are fraudulent - BEWARE!

C’est une honte! Cette compagnie n’a aucun scrupule. Je me suis abonné en ligne mais c’est impossible de résilier son abonnement en ligne, il faut téléphoner. J’ai attendu 2 heures en me faisant dire par le message enregistré que mon appel est important mais et j’ai dû endurer une musique horrible qui laisse penser qu’elle est fait exprès pour qu’on se tanne et qu’on raccroche. J’ai tenu bon et au bout de 2 heures, on m’a raccroché au nez. Tout est fait exprès pour éviter qu’on puisse annuler notre abonnement.

Hy there ,I need a help from you guys regarding my equifax credit repot. Those equifax guys giving me very hard time . It’s a kind of financial emergence for me , but these guys are not taking my problem as a seriously from last one week. They said I have I car loan and multiple cards but I never applied for car loan and cards . I went to buy a car from Honda they said you have multiple card and a car loan on equifax profile. But equifax guys told its our mistake and we will solve this in 24 hours .Now they are saying same thing from last one week that we will solve your problem in 24 hours.I don’t know when there 24 hour commitment come to an end .They are very unprofessional. I don’t understand from where they gather my wrong information and spoiled my credit profile.So please give me any solution if somebody have, I will be very thankful to you guys.
Thank you
Ajay karan singh

Advised to report death of family member to credit bureaus and what an ordeal that is proving to be. Not nice at a time when we’re grieving a great loss. Horrible service. These are the companies we trust with essential information?

I just cancelled my services. What I find strange is, I called last year to cancel because of the monthly charges of $26.20 and they offered me a discount to pay half price. Last month, because the offer for 1 year expired, I was charged $26.20 again. I just called again to cancel and now they offered the service to me for $5.00. It almost sounds like a scam if I had not been certain I got the phone number from the Equifax website. I cancelled my services.

I went to apply for a mortgage and the mortgage broker told me that someone else's name (ayalew) is appearing on my credit report and so are 2 addresses that do not belong to me. They claimed they fixed this in early June. But I checked in October and still the error is not fixed. This is very easy to fix but they are slow to improve and correct errors. This is waste of my time!!! dealing with this. This could have been fixed within 2 weeks, what they hell are they doing at equifax????????????

We got a mortgage for a home purchase but when they pulled my wife's credit history, it showed an unusual alias associated with her name and along with that a bunch of credit accounts that don't belong to her. The lender required as part of the mortgage instructions that the person behind the alias is one in the same as my wife - which it is not. After several calls to Equifax (customer service was good and empathized with our situation), they acknowledged there was a file mix-up but that the changes would not be resolved until well after our home's possession date! As such, our mortgage won't go through and therefore, will be out of our home plus all the financial setbacks with walking away from the deal (i.e. losing our deposit).

This has crippled and crushed our lives and dreams and are now scrambling for shelter.

Equifax scams people consistently. My husband and I have both tried to cancel our subscriptions multiple times and they still charge our cards! The only way to truly cancel is to ask my credit card company to not allow them to charge or to get a new credit card number. This is despicable especially coming from a company that basically dictates our value in society. Really hope TransUnion overtakes them.

Hi, This company is terrible. They will not let you close your account charge online and when you call its busy. they make you tell them 12 to 15 questions for security purposes and it is more important to them for the cancel then for your privacy. Do not take a monthly program with them ever!

I signed up for their premier service for 24.99 when I received my credit card statement there was an additional charge by them for 14.63 I called them and was told they didn't charge other than the 24.99 the following month after canceling I was charged 14.63 again this has happened for 7 months now. I have called every month been assured it would be looked into and refunded, and that no I don't have an account and yes my service was cancelled. I've sent them copies of my statements and spent countless hours on the phone with them and yet the billing continues. Avoid these scam artists at all costs and since they are privy to all our personal information they need to be government regulated. They offer to help prevent you from fraud while they commit it.

Please coach Andrew of consumer relation at 91877228800 not to use the word "miss" in talking to the customer, this is sounds very disrespectful, he can just say the name alone instead of adding "miss"

I discovered that Equifax lowered my credit score because I had issues with a credit card that i added my son as an authorized user on. i contacted them and the representative that attended to me was not only very rude, she also could not communicate properly with me. The score kept dipping for more than 6 months before I finally got my hands on Credit Restoration that was now able to remove the card for me after equifax and the bank said they were unable to do it. This guys are not for us, they are against us with all their actions.

Pire service à la clientèle pis les informations ne sont jamais à jour. Pour contester faut le faire en ligne mais même après avoir envoyé les documents 3 fois ils disent ne pas les avoir et nous font recommencer fac au final rien ne bouge.