07/2026 seems like discontinuation of business. Email domain not active anymore - slow response time. No means to contact for proper import VAT invoice.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
A really well-done chair with a really high level of comfort. Every single adjustment you can think of is The assembly required is minimal; it takes more time to dispose of the box and the protect... Ver mais
The whole process was very smooth, from ordering and payment to delivery, which only took six days including a weekend. Not having to deal with customs was a plus. The chair arrived well packaged. Th... Ver mais
On top of amazing chairs, Ergohuman has impressively good customer service. I bought a new chair, but I also have two more of the older model. One of them broke during transportation from one apartmen... Ver mais
Detalhes da empresa
Informações de contato
Comfort Seating, Riverbank Mill, 2 Stoneygate Road, KA16 9AJ, Newmilns, Reino Unido
- 441560324446
- Hello@comfort.global
- ergohuman.store
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I’ve been using the Ergohuman Ultra X9…
I’ve been using the Ergohuman Ultra X9 for a short time now, and it has already made a massive difference in my daily work and comfort. As someone dealing with neck and back issues from long hours at the desk, this chair has been a game-changer.
✅ Build quality is outstanding — everything feels solid, premium, and carefully engineered.
✅ Adjustability is on another level — every part of the chair can be fine-tuned: backrest, headrest, lumbar, seat depth, armrests, even leg support.
✅ Comfort is excellent even during extended sessions — the mesh provides great support while staying breathable.
✅ Design — sleek, modern, and fits perfectly in a high-end setup.
My only regret is that I didn’t buy it sooner. This is an investment in your health and productivity, and I can’t recommend it enough.
Special thanks to the customer support team — they were helpful, responsive, and kind throughout the process. One of the best support experiences I’ve had!
5 start sorted my delivery issues…
5 start sorted my delivery issues quickly and great product

Resposta da Ergohuman
No support after purchase
The order process and delivery were fine, but I did not receive a proper invoice. So I contacted the support about it and never received any response.
What I did get twice, however, was a prompt to leave a review here.
Update: I did receive an invoice (from the addess I wrote to, twice), thank you.

Resposta da Ergohuman
The seat itself is a bit too small
Great quality chair, pay for what you get, materials seem to be very good and the quality of the build seems great. It’s exactly as advertised, no weird variances in measurements or anything. My only complain is that the seat itself is a bit too small, what I mean by this is the outer base of the seat itself from where the grey plastic meets the mesh is basically touching my legs when sitting down. I can also feel some of the plastic edge around my upper quads/glutes. It can make sitting down not quite comfortable enough however I will caveat this by saying I’m around 103kg (chair is advertised for 150 though). Final thing to note is the features all work as expected.
I can’t be more happy than I am with…
I can’t be more happy than I am with the product and the liaising with Ergohuman team. Moreover, whole process of communication when smooth and overall level of support is excellent from answering the queries to providing perfect store to door service!
Highly recommended
The order was flagged for england…
The order was flagged for england altough i gave a german address. So they wanne get some more informations so that the delivery was delayed
Amazing Customer Service
On top of amazing chairs, Ergohuman has impressively good customer service. I bought a new chair, but I also have two more of the older model. One of them broke during transportation from one apartment to another. After purchasing the new chair, I decided to ask Ergohuman's support team (just in case) if something could be done to my broken one, which I purchased five years ago in a completely opposite part of the world. I asked without any hope, but to my surprise, the support team pinpointed the issue by the photos I sent, provided me with the required components, and detailed video instructions.
Good products
Excellent service
Excellent service, super fast delivery with FedEx and Phone support on point! Cannot recommend high enough.
Quick delivery
Quick delivery. Communication to Ergohuman Customer Services was very effective; prompt, very friendly, helpful.
The product itself great quality!
Chair is nice, service not
Only good thing about the service was the fast delivery. And that support answers quickly. But in most cases the answers were incomplete and I had to follow up. For example: I asked if I could buy the arm pads to have spare parts. I was told they were available for purchase. I checked the shop, didn't see them. Asked for a link and was then told they were not available for purchase online at this time. So what does that mean? They were but are sold out? They haven't been put online for purchase yet?
The I asked about the warranty, since it's documented anywhere on the invoice etc. It only shows up on the website. Answer I got: The warranty is as indicated on the website. Really? So if tomorrow the website indicates it's 5 years warranty now, I have no proof that I purchased the chair with a 10 year warranty. Great.
Last thing I inquired about was the invoice. It doesn't indicate any tax or VAT. Support told me it's noted on the invoice, sent a screenshot back that clearly shows all VAT and TAX is declared with 0€ / 0%. So it doesn't match with what I actually paid.
Amazing quality
I recently purchased an Ergohuman chair, and I couldn’t be happier! The ergonomic design provides incredible support for my back, and the adjustable features make it easy to find the perfect sitting position. The mesh material is breathable, keeping me comfortable even during long work hours. Plus, the shipping was impressively fast—I received my chair much sooner than expected. Overall, a fantastic investment for anyone looking for a high-quality, comfortable office chair!
Can be painful, disappointed
The mesh seat is hard and contoured in such a way that after a month I started to feel pain in the tailbone area. A red swelling also appeared. The manufacturer rejected the complaint submitted more than two months after the purchase. And the only thing I was offered was to replace the seat with an upholstered one at my own expense. The mesh head support sometimes plucks hair. It also has a very low range of depth adjustment. Therefore, to use it, you have to tilt your head back a lot. The Ioo seat has a much better headrest, but an even less comfortable seat for me. I don't know if I would buy this chair again, it's hard to find decent equipment on the market.

Resposta da Ergohuman
Very easy to put together and very…
Very easy to put together and very comfy/customisable
The elite chair is the most amazing…
The elite chair is the most amazing chair I have ever used. It is so comfortable you can easily spend 10 hours sitting and wont feel like it at all! Got one from my company a long time ago and now bought the v2 to my husband and his lower back pain disappeared immediately
Very responsive and helpful
Very responsive and helpful support staff. I was kept updated at all times and my chair was delivered as expected.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







