E-Rider Avaliações 

The service was professional and information has been clear and you were easy to get hold of.

Had the bike less than two months and now when I switch on and open the throttle the pedals start to turn very quickly and am unable to use the bike, contacted the firm and am just getting no help, only comment so far is the gears and pedals were made abroad??? and send more photos I need the bike for work and am loosing money while it's off road, not very happy. John

The site has loads of information about the bikes, and the purchase experience was pretty easy and straightforward. The bike (Model 30 Roma) is really good and no problems with it at all. If I would make one suggestion, it's to make it much clearer on the website, that the bike needs registered with the DVLA when you get it, this isn't done for you and can take up to 6 weeks to be done, although mine only took 2.5 weeks. It was disappointing that the bike arrived and I couldn't ride it straight away ( I suppose you could if you had private land, but I don't)

very happy with E-Rider . Very easy and smooth ordering service online, when I have needed to ring them the receptionist has always been polite and put me through to the correct department. I have given 5 stars as I am as impressed with my purchase as much as I am impressed with the service .

Unable to do test ride... not erider fault...good communication.. offered refund..no problem.. very good service.

It is one of the best things that I have ever bought.
It is a shame that there is no repair dealership. Although parts and advice are freely available, you have to do all the repairs yourself.

i bought a erider bike new charger, it arrived promptly .highly recommendable.

Very very disappointed about the service of e rider. Some spare parts are out of stock and have been told it will not available for couple of months.
My bike 18 battery was stolen but I cannot get new as out of stock and not available for couple of months.
Any got any suggestions?

Great fast response to order and quick postage.
I do find prices of spare parts to be on the high side however when you have no other choice it is what it is.

Bike incapable of doing more than 37 miles/hr with an average top speed of 32 miles/hr. Maximum range 40 miles.

The product purchased was marketed as capable of achieving 50 miles/hr and a range of between 80 to 100 miles. Serious misleading and misinformation to sale a product that the manufacturer states it's not worth more than £500 in total value.

Update:
This post is a valid review notwithstanding claims of legal actions. When this review was made no legal action was in effect. I stand corrected and this is a valid review.

I haven't received the bike yet, the company are kindly keeping it for me til nearer Christmas, it's a surprise & I lack storage to keep it hidden. For customer service I can't fault them, they've gone above & beyond for me. I will update once we have the bike & can give an honest review. 5 stars for helpfulness though!

Customer service has been diabolical in dealing with a problem occurring with my ERider 15 bike after taking possession of it 2 weeks previous!

Such a shame!

I gave a 5 rating as the product and service was first class

The experience wasn’t good at all I’m not happy with e rider services it’s really poor ! And I’m think of send this moped back to them!!

Bike arrived promptly. Ken was very helpful with DVLA forms.

After sales service is fantastic no problems all ways ready to help
Buy with confidence

Bike arrived fine and in full working condition however the paperwork included with the bike for DVLA registration was incorrect.

This has now created a situation where my application has been rejected and now I'm having to reapply. It's now been almost six weeks since the bike arrived and I've still not rode it. Effectively paying £100 this month to let the bike sit in my garage and gather dust.

Not too happy considering registration of the bike has to be done on my end, for me to do everything correctly and then it's erider that's made the mistake...

Had E-Rider for sometime very happy with it goes on back of campervan great to use

Thank you!I am very happy with my bike!