Hair colour is fine, but instructions werent personalised in any way. I have lighter bits mid to ends and natural roots. Instructions said to do roots first then ends, which isn't appropriate for my s... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Hair colour is fine, but instructions werent personalised in any way. I have lighter bits mid to ends and natural roots. Instructions said to do roots first then ends, which isn't appropriate for my s... Ver mais
A empresa respondeu
I have been using the colour for a few years, and loving it. During a long holiday in the sun - swimming and using products to dress it up my hair colour had changed. Desparately I sent a garbled mes... Ver mais
The one-on-one custom color help on my recent adjustment (Sarah?) was & is over the top. I am annoyed by the number of advertisement emails I receive. I love the advance notification re my upcoming sh... Ver mais
A empresa respondeu
I have been a faithful client of Esalon for over 5 years! I order my hair dye from here almost monthly. They have other nice hair products for any thing you need. They customize your colors and make... Ver mais
At eSalon, we believe that you should never have to fit in a box—so we made a box that fits you. Led by a team of real-life colorists at our Los Angeles Headquarters, our award-winning custom hair color takes into account your unique needs to create your color, your way. Similar to the salon experience, each bottle of hair color starts with a consultation. By taking our quiz, our licensed colorists get to know you and your color goals before crafting a completely customized hair dye, made-to-order just for you. From the name on the bottle to the personalized instructions, we’re revolutionizing at-home hair color and taking things to the next level by giving you access to a personal colorist at every step along your color journey. Whether you want to adjust your shade (our patented customization technology can adjust your hair color down to a ¼ of a shade) or want to learn how to get the best gray hair coverage, our professional colorists are here to help. It’s this attention to detail that has allowed us to win seven Allure Best of Beauty Awards and three Readers' Choice Awards to date. Over our 10 years of experience, we’ve also been able to craft 310,000+ unique, salon-quality hair colors and shipped over 12.2 million orders to clients across North America, the UK, EU, New Zealand, and Australia. In addition to our custom Color Set, we offer professional-grade hair care (like shampoos, conditioners, stylers, and hair masks), salon-inspired tools (like application brushes and capes), and innovative color care (like toning treatments and at-home highlighting kits). Connect with a colorist today and start crafting your unique shade.
1910 E. Maple Avenue, 90245, El Segundo, Estados Unidos
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful with adjusting my color at my request .
The color is beautiful and also had great success with the Light Kit. Also Skipping a shipment or requesting a shipment before the due date is easily done , no questions asked. It’s a great company, I have referred many friends and family members to E Salon, and they love it. Thank You!!!
I truly enjoy the convenience of ordering my hair color through eSalon. I don't have a lot of time to sit in a salon, and I can color my own hair quickly at home. I use an ammonia-free hair color and it is very gentle on my hair. The hairdresser that cuts my hair has asked me what I use and she said it is a great color.
I have been very happy with Esalon! They are always helpful caring and get the color right
My hair color is great! I love the convenience, price and ease of getting my hairdye delivered when I need it. Love the subscription so I never have to worry and its done for me. Thank you for helping me look and feel my best!
My color box comes timely, like clockwork. My color is consistent, never fluctuates. Easy to contact eSalon to change an order or ask a question. I have been with this company multiple years and am very satisfied with the quality and service.
I love eSalon color product. I’ve been using it for a least 10 years. The technician always gets it right, they also listen to any changes I want to make. I get many compliments on my hair color! It’s better than going to a salon and paying exorbitant prices.
The product is always great & consistent. Do easy to use too. You can control how often you want the product mailed to you.
Love your products and excellent customer service, and have for many years!
eSalon in the best onling hair color I've ever used. They have so many other great product too!! My hair has never been in better shape! Their prices and customer service are excellent as well! Highly recommend them!!!
Loving the independence of not having to go to hair salon. Esalons products have not failed me. My hair always looks and feels great. Still get compliments.
Best thing I ever did was ordering my hair products from salon. …
Very happy customer!
Ginger Meyer
Color is consistently correct and product arrives as scheduled.
I've used eSalon for years now. I really like that there are licensed haircolor experts who weigh in, making sure that my choices are good for my hair and skin tone. They respond quickly if questions arise. I love that I'm able to color my hair in my home, which saves time and money, and my hair looks healthy and great. I get compliments all the time.
This is any easy experience. Selecting a color, ordering and the actual dying of hair is not hard at all. Color looks very natural but better than my original hair color before it turned gray.
Love eSalon. Never have to worry about getting embarrassing hair color again. So accommodating. They work with you and want to make you happy.
Esalon is always very responsive. I love their product, but when there are times I wish to change up the tone or shade of my hair color, the colorist works one-on-one to get my desired outcome. I’ve been a customer for many years.
I have red hair (that salons will say is very hard to match) but as I’ve aged and my hair is graying, Esalon does an excellent job and matches my natural color exactly.
I love the product and my color is always beautiful. I wish they gave more loyalty rewards because I have been a monthly customer for over 5 years and only had one reward.
I like the hair color I receive every four weeks. It doesn't dry out my hair.

Resposta de eSalon
Always able to make color adjustments, very easy to send in a photo. The stylist is very prompt and has always been spot on with color choice.
This product comes with directions and all of the supplies you will need to do this yourself. The results are great! My hair is soft and shiny and such a beautiful color.
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