Hair colour is fine, but instructions werent personalised in any way. I have lighter bits mid to ends and natural roots. Instructions said to do roots first then ends, which isn't appropriate for my s... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Hair colour is fine, but instructions werent personalised in any way. I have lighter bits mid to ends and natural roots. Instructions said to do roots first then ends, which isn't appropriate for my s... Ver mais
A empresa respondeu
I have been using the colour for a few years, and loving it. During a long holiday in the sun - swimming and using products to dress it up my hair colour had changed. Desparately I sent a garbled mes... Ver mais
The one-on-one custom color help on my recent adjustment (Sarah?) was & is over the top. I am annoyed by the number of advertisement emails I receive. I love the advance notification re my upcoming sh... Ver mais
A empresa respondeu
I have been a faithful client of Esalon for over 5 years! I order my hair dye from here almost monthly. They have other nice hair products for any thing you need. They customize your colors and make... Ver mais
At eSalon, we believe that you should never have to fit in a box—so we made a box that fits you. Led by a team of real-life colorists at our Los Angeles Headquarters, our award-winning custom hair color takes into account your unique needs to create your color, your way. Similar to the salon experience, each bottle of hair color starts with a consultation. By taking our quiz, our licensed colorists get to know you and your color goals before crafting a completely customized hair dye, made-to-order just for you. From the name on the bottle to the personalized instructions, we’re revolutionizing at-home hair color and taking things to the next level by giving you access to a personal colorist at every step along your color journey. Whether you want to adjust your shade (our patented customization technology can adjust your hair color down to a ¼ of a shade) or want to learn how to get the best gray hair coverage, our professional colorists are here to help. It’s this attention to detail that has allowed us to win seven Allure Best of Beauty Awards and three Readers' Choice Awards to date. Over our 10 years of experience, we’ve also been able to craft 310,000+ unique, salon-quality hair colors and shipped over 12.2 million orders to clients across North America, the UK, EU, New Zealand, and Australia. In addition to our custom Color Set, we offer professional-grade hair care (like shampoos, conditioners, stylers, and hair masks), salon-inspired tools (like application brushes and capes), and innovative color care (like toning treatments and at-home highlighting kits). Connect with a colorist today and start crafting your unique shade.
1910 E. Maple Avenue, 90245, El Segundo, Estados Unidos
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Such a reliable product! Always arrives on time and the color is rich and consistent each time. Love this excellent product and service.
Love this product! The color is so beautifully done. Even when I go to the salon for a trim, the stylists ask if my hair color is natural. I’ve also overheard other clients asking their stylist to use the same color that was used in my hair.😂🤣🙃
I’ve been using eSalon color for years. It constantly arrives on time and the color is easy to apply. I always get compliments on my color. When my grey was becoming resistant to color, eSalon changed my formula so that it covered better. I’ve been really happy with them.
eSalon's Customer Care is always very responsive. The hair color product is amazing and I have used it for over ten years. Whenever I have any concerns, they make immediate adjustments that work perfectly to address the needed change.
I've been using eSalon for many years. I love the color, how the colorist will adjust based upon my request. My hair is soft & healthy. I love the ease of it all!
eSalon, has to be the best hair color company ever I use to buy box color from the drug store until I found out I had celiac's disease, then I tried hair salons, they cost a fortune. My hair dresser told me I did the best job ever on my own, after I got tired of spending 150.00 ever 6 weeks I came across eSalon after 3 times my hair consultant found me the exact match!!! For the price they are awesome I highly recommend trying them the product is the best,it's the bestest,my hair never ever felt as great as it does today!!!
They are great on getting a color that is right for you! Everything is personalized and in the box that they send. I've never had any problems with E Salon. I will continue to order from them. The color is so much richer than what you can get at the store.
On time and the color is dependably great! I’m a grateful customer of many years. I know that my color will be awesome every single time!
Great customer service. Quality products. Quick responses to any questions or inquiries.
Shipping my hair color on schedule, correct color, etc makes for an excellent experience. Thank you.
Always pleased with customer service and my hair color.
Our mailboxes were broken into and my order was stolen and Thomas a very dear Customer service hair color specialist replaced my order at no cost during the holidays with the kindest of responses. eSalon consistently provides me excellent service in addition to excellent products.
I love the hair-color products, been hooked on them since 2020(covid!). Still searching for a product that will actually CONTROL my hair. I have frizz, curls, tangles...!

Resposta de eSalon
I started using eSalon during the shutdown when I wasn’t allowed to go to my hairdresser and I’ve been a customer ever since. They make it so easy by putting you on a shipping schedule, easy directions and professional results! Communications are quick and friendly. And it’s such a great value compared to going to the salon. As long as I color my hair, I will be a customer. Recommend highly.
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