Hair colour is fine, but instructions werent personalised in any way. I have lighter bits mid to ends and natural roots. Instructions said to do roots first then ends, which isn't appropriate for my s... Ver mais
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Veja o que dizem as avaliações
I have been using the colour for a few years, and loving it. During a long holiday in the sun - swimming and using products to dress it up my hair colour had changed. Desparately I sent a garbled mes... Ver mais
The one-on-one custom color help on my recent adjustment (Sarah?) was & is over the top. I am annoyed by the number of advertisement emails I receive. I love the advance notification re my upcoming sh... Ver mais
A empresa respondeu
I have been a faithful client of Esalon for over 5 years! I order my hair dye from here almost monthly. They have other nice hair products for any thing you need. They customize your colors and make... Ver mais
Detalhes da empresa
Escrito pela empresa
At eSalon, we believe that you should never have to fit in a box—so we made a box that fits you. Led by a team of real-life colorists at our Los Angeles Headquarters, our award-winning custom hair color takes into account your unique needs to create your color, your way. Similar to the salon experience, each bottle of hair color starts with a consultation. By taking our quiz, our licensed colorists get to know you and your color goals before crafting a completely customized hair dye, made-to-order just for you. From the name on the bottle to the personalized instructions, we’re revolutionizing at-home hair color and taking things to the next level by giving you access to a personal colorist at every step along your color journey. Whether you want to adjust your shade (our patented customization technology can adjust your hair color down to a ¼ of a shade) or want to learn how to get the best gray hair coverage, our professional colorists are here to help. It’s this attention to detail that has allowed us to win seven Allure Best of Beauty Awards and three Readers' Choice Awards to date. Over our 10 years of experience, we’ve also been able to craft 310,000+ unique, salon-quality hair colors and shipped over 12.2 million orders to clients across North America, the UK, EU, New Zealand, and Australia. In addition to our custom Color Set, we offer professional-grade hair care (like shampoos, conditioners, stylers, and hair masks), salon-inspired tools (like application brushes and capes), and innovative color care (like toning treatments and at-home highlighting kits). Connect with a colorist today and start crafting your unique shade.
Informações de contato
1910 E. Maple Avenue, 90245, El Segundo, Estados Unidos
- (866) 550-2424
- help@esalon.com
- esalon.com
4,3
Excelente
5 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very easy to communicate with
Very easy to communicate with. Great job on hair color, love that it comes right to my door.
26 de dezembro de 2025
I love e salon
I love e salon, my hair color is always on time and perfect. I so enjoy all the videos they have, I try to learn from them. Thank you all for caring
8 de janeiro de 2026
Love the hair color
Love the hair color, softness and coverage. The toner is great as well, and eSalon is so great to deal with. Prices are great for the quality. Thanks eSalon!
11 de julho de 2025
Very convenient and thankful I found…
Very convenient and thankful I found out about this product.
25 de dezembro de 2025
I began using this service in 2020
I began using this service in 2020, better than salon results!
1 de janeiro de 2026
I find whenever I need a problem fixed…
I find whenever I need a problem fixed the colorist knows what to do. The products are very good.
1 de janeiro de 2026
been using your hair color for many…
been using your hair color for many years. Love it!
31 de dezembro de 2025
Customer service was excellent and very…
Customer service was excellent and very accommodating. The mistake was mine and yet they rectified it and that is why I will be ordering more.
2 de dezembro de 2025
I requested a change in color
I requested a change in color, and it was completed, but I will have to check out the color since I just received the new update on color. You know how it is, a little here a little there to get the right mixutre.
1 de janeiro de 2026
Love my color always but might like…
Love my color always but might like free shipping once in a while
25 de dezembro de 2025
I have been using esalon for years now…
I have been using esalon for years now and love it! As my hair texture has changed with age, anytime I email the changes I need,the color ends up perfect
1 de janeiro de 2026
Easy and convenient
I love being able to have my product shipped when I need it and that the timing can be at my convenience. The color is always spot-on and easy to use on my highlighted hair.
31 de dezembro de 2025
Color is blended perfectly every time
Color is blended perfectly every time! I love ESalon!!!
28 de dezembro de 2025
Professional Artists
Thorough instructions and packaging gave me confidence to color my own hair for the very first time. Great color artists at work!
23 de dezembro de 2025
The color is always perfect
The color is always perfect. If I need to change the color a bit, all I have to do is text them on their website. The cost of the color is highly reasonable and does not damage my hair like the color purchased at the grocery or drug store.
25 de agosto de 2025
Great salon color
Have been using this company for about 3 going on 4 years. Love the ease of having salon quality hair color delivered to my door. Saves money and time from salon.
28 de dezembro de 2025
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