I am a 72-yr old solo female traveler — and eSim staff are consistently clear, kind, and effective in solving my misunderstandings. EG, I keep buying bundles instead of topping up. Today NEMS got it... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I am a 72-yr old solo female traveler — and eSim staff are consistently clear, kind, and effective in solving my misunderstandings. EG, I keep buying bundles instead of topping up. Today NEMS got it... Ver mais
A empresa respondeu
Bit of a technophobe. Downloaded and installed ESIM-on no problem but couldn’t get it to connect. Used the WhatsApp help and was cobra very quickly by Kim who spent some time trying to understand my... Ver mais
Just went through the purchase and set up with Andoi, via WhatsApp. Being a person of a "particular age" - I'm often dumbfounded by tech in most forms! My much younger family members and friends rec... Ver mais
The big telecom companies are sharks feeding off people who don’t know about, or daren’t try eSIM/eSIMs. If we had used EE we would have paid, in a day, what eSIM deliver for 15 days. Even more im... Ver mais
eSIM-On keeps travelers connected at an affordable cost anywhere in 180 countries worldwide. Say good bye to the fear of exorbitant roaming costs - eSIM-On will provide you with worldwide mobile coverage, on 4G and 5G. Browse today one of 800 prepaid bundles - No subscriptions, no surprises. eSIM-On is a universal solution for leisure and business travelers, from the backpacker all the way to the CEO!
10 ANSON ROAD, 079903, Singapore, Cingapura
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Thanks Nems (customer support), I work in an industry focused on helping companies improve their customer experience, and this has been a great example of a good experience. Polite, helpful and responsive. Well done 10/10
Quick response when I had a problem topping up my data. The situation was complex and they helped me through it and fix the problem. Thank you!
Great easy seamless experience both in the setup and then use of the service in the UK. Great customer support also! Thank you.
Excellent service!! This was my first time using it and it was very easy.
I had a couple of questions and I was answered right away through WhatsApp.
I will use again and I will recommend to everyone!
I ordeeed an e-sim card after a treacherous 19 days with roaming plan coming from the US and staying in France for another 8 days. I paid and received a QR code with delays but after 8 hours of order ( I was unable to sleep due to lack of connection and surfed for a solution) of course the data came back but I decided to go for the esom card just in case: the result is great: thanks to my I pad I was able to scan the QR code on my phone and to make it sure I asked also for assistance via WhatsApp and the representative was very helpful.
Fantastic service …. So grateful to them for helping my son get his home sorted .
Really appreciate your time Kim. Will definetly use again. Thank you
I bought the service and it wasn’t compatible with my phone. It’s an easy thing to check beforehand but they won’t tell you to check it. If it’s not compatible there are no refunds. Don’t recommend them.
Just an amazing experience!
I’ve used them in Europe(multiple cities) as well as Dubai and China.
Any time I have an issue I contact customer care via WhatsApp and they sort it out immediately!
Excellent service I can recommend to anyone!
Great service and even better support.
The prices are cheaper the other similar services and the coverage is greater. Fast, friendly, precise!
Wow what great service I cannot praise the person that helped me enough.
I am on holiday in Bali from South Africa and set it up in my country. Got to Bali and it did not work. Contacted them and whithin a matter of 20 minutes treating an old person like me like I was the no one customer on their list and sorted out my eSIM quickly. Great work fantastic to use a company like yours. I will definitely sing your companies praises to all my family and friends
Nems was really helpful and efficient. I managed to sort out getting my e-sim and data within minutes. Great service and will definitely use them again.
Great customer service, always available to answer questions.
Super easy to set up
Had such a good experience with Nems to get me back online after I had made a mistake setting my esim. Thank you so much.
I was struggling with my esim to be loaded on my new device. Logged into the WhatsApp line, and a lady by the name of Kim assisted me. She was absolutely amazing and so helpful! She assisted in the whole process with a new QR code so I could merge my old phone to this new one.. I was so impressed!!! She even informed me off all the other bundles I had not used. I was not even aware that I had not used them.. she was amazing! I was up and running in such a short space of time and ready for my European trip! Super happy!!!
Brilliant customer support,
Kaycee promptly help me in connecting me to the world. Thanks!
Very good experience with your company. Except one time where I did not find anybody on the other side for a long hour you are always there with a great and very pleasant help. Nothing better for my travels in Europe with good prices too!
Thank you
Gili
Fantastic support. Swift and clear. Many thanks
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