The team communicated with me throughout the sale process. They got back to me in good time and kept intouch all the way through. Sadly I had to return the boots in question as they didn’t fit me on t... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ordered 2 KEP hats that weren't in stock yet, however the delivery only took less than 2 weeks which is great as I was initially told it could take over 2 weeks! Which is still fast considering they c... Ver mais
A empresa respondeu
Ordered the hat, came very quick (few days later) in great condition, in a nice box/packaging. Normally ordering from else where they say like a 3-6week wait, I think mine came within like 4 o... Ver mais
Fitting and product (Samshield hat) is lovely, but it took almost 3 months between placing the order at London Olympia and its arrival. We would have bought locally had we realised the delay!
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Espayo we specialise in sourcing and stocking the best equestrian products in Europe. Many of the brands we carry are exclusive to Espayo Equestrian in the UK.
Informações de contato
The Coterie, B95 5DZ, Henley In arden, Reino Unido
- 01564 314563
- info@espayoequestrian.com
- espayoequestrian.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great communication and fast shipping.
Samshield
Placed the order at HOYS and was promised delivery on or before 14th December. My item arrived on 13th. I did receive an email to advise of delivery the day before. All arrived as promised so very happy.
Great products and amazing service
Amazing service from Jack and Liz. At very short notice they helped fit a saddle and bridle for our new horse. Despite the dreadful weather (snowing and very cold), they spent time with my daughter after school making sure the saddle fitted her properly and her new horse. The quality of the Bruno Delgrange saddle and bridle is lovely with the saddle providing the right amount of support and comfort for show jumping, especially as she's making the transition from ponies to horses. Amazing service and great quality products including saddle pad, half pad, girth and martingale. Jack and Liz are a great team, they didn't rush us despite the dreadful weather.
Super knowledgeable about the samshield…
Super knowledgeable about the samshield helmets. There was a lead time for the custom one we wanted and they kept us informed throughout. The team are very responsive and the hat arrived quicker than expected.
Very helpful professional service
Very helpful professional service. Someone always got back to me quickly when I had a question.
Great communication and service
Excellent!
Excellent customer service and happy to answer all my questions. Delivery was quick and easy and will be buying more from this company.
Great selection, helpful staff
I’ve shopped with Espayo a few times and the staff has always been very friendly and helpful. They always carry a great selection of products, so I make sure to stop by when I see the Espayo stand set up. I’m very satisfied with my experiences and will be back again!
Very very helpful!!
We ordered a coat from espayo equestrian on Thursday for next day delivery and we accidentally put the wrong address to which resulted in the coat being returned back to there warehouse, we was desperate for the coat due to competing in aintree on the Monday to when we contacted jack as his mobile is given on the website for information, he kindly agreed to bring another coat being the same style we ordered and meet us at a location that suited both parties on the saturday and he would await the return of the coat that was originally sent.
Great company and easy to contact.
Lovely stock and very helpful service
Very helpful fitting and no pressure to buy - of course I did anyway! Good prices and nice stock, would definitely stop by again.
Excellent Customer Service
This company have an extensive range of high end equestrian goods. The customer service from this company is second to none, they go above and beyond to be helpful and informative, they kept me up to date with a bespoke order that was taking longer than expected to arrive, keeping me in the loop every step of the way on its progress and even made a very generous gesture to compensate for the late arrival. I have since been a repeat customer and received the goods beautifully packaged and very promptly. I highly recommend this company.
Great service and really nice people to…
Great service and really nice people to deal with even when it’s late notice.
High quality clothing with friendly…
High quality clothing with friendly faces always happy to help
Fast delivery and good quality products.
Fast delivery and good quality products.
Great service
In love with my Samshield thank you
Great service
This company stock top brands and know there stuff
Would highly recommend
On time and packaging was great!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








