The team communicated with me throughout the sale process. They got back to me in good time and kept intouch all the way through. Sadly I had to return the boots in question as they didn’t fit me on t... Ver mais
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Veja o que dizem as avaliações
Ordered 2 KEP hats that weren't in stock yet, however the delivery only took less than 2 weeks which is great as I was initially told it could take over 2 weeks! Which is still fast considering they c... Ver mais
A empresa respondeu
Ordered the hat, came very quick (few days later) in great condition, in a nice box/packaging. Normally ordering from else where they say like a 3-6week wait, I think mine came within like 4 o... Ver mais
Fitting and product (Samshield hat) is lovely, but it took almost 3 months between placing the order at London Olympia and its arrival. We would have bought locally had we realised the delay!
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Espayo we specialise in sourcing and stocking the best equestrian products in Europe. Many of the brands we carry are exclusive to Espayo Equestrian in the UK.
Informações de contato
The Coterie, B95 5DZ, Henley In arden, Reino Unido
- 01564 314563
- info@espayoequestrian.com
- espayoequestrian.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great quality and fast efficient…
Great quality and fast efficient service and delivery
Fast delivery and best price
Fast delivery and after shopping around was the best price I found on the Internet
Excellent company and customer service
Excellent company and customer service. Had a concern with the fit of something I purchased and they provided expert advice and resolved it straight away. Will definitely be buying from them again!
Good service, communication could be better.
Service was very personal and managed expectations from the start of the process.
I would say that espayoequestrian.com could and maybe should have kept us updated as to the latest delivery date, we had to chase on a couple of occasions for updates.
Very good customer seevice very polite…
Very good customer seevice very polite and pleasant.very helpful.
Bad delivery its take long time more…
Bad delivery its take long time more than 1 month
Quick reply to my emails and prompt…
Quick reply to my emails and prompt delivery.
Good organization
Item was fine however shipping very slow
Great shop
Always great service and good quality brands! Very knowledgeable staff who are always happy to help with anything. My first go to whenever I want to buy something!
Very happy with my purchase
Very happy with my purchase. Excellent value and great customer service.
Sent the wrong Item
Sent the wrong Item. After multiple calls and emails over the past 2+ weeks still have not heard back on how to send the items back for a refund. The would not order from this company, customer service is non existent after you make a purchase.
Ordered the hat
Ordered the hat, came very quick (few days later) in great condition, in a nice box/packaging.
Normally ordering from else where they say like a 3-6week wait, I think mine came within like 4 or 5 days which was super quick considering.
Would order again, very simple to do on the website, options to pay debit or credit card so very simple.
Got free delivery which considering the price of the hat I was thankful for! Other sellers add postage on an already expensive item.
Arrived in pristine condition- 5stars from me!
Sizing guide is inaccurate
Sizing guide is inaccurate. I ordered the same size I do in nearly every pair of riding pants and the size 44 ordered looked like it was for a child. The material feels great I wish the size was correct. They run very very small.
Great present
Loved buying for showjumping mad brother who rides showjumping mad horses and has showjumping mad grooms however he said the tie was perfect so pleased I got it from from espayo
My granddaughter wanted this shirt for…
My granddaughter wanted this shirt for Christmas. I think she will love it
Such a pleasure buying from this store
Such a pleasure buying from this store. I’m in the US and it’s hard to find a riding backpack my daughter loves and most stores were almost $100 more than this one. They also shipped it out immediately. What a pleasure to shop with them. Thank you and happy holidays!
lovely customer service
Needed to chase a delivery but customer services were super helpful and sent it out immediately.
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