I am a caregiver for a 90 yr old woman. She odered from the company and was very clear on phone with rep that this was a 1 time purchase, she declined any subscription. When I received an email... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
After trying several different brands, Essentials360 proved to be the best brand for fit and comfort. They are also reasonably priced. The customer service people are outstanding. The auto-ship ass... Ver mais
A empresa respondeu
Been a customer for about 3 years, after trying about every incontinence brief on the market. Essentials 360 Security Plus are comfortable and keep me dry day and night. Other briefs made me itchy b... Ver mais
A empresa respondeu
i have been using Essentials360 products for almost 5 years. having tested many of the adult diaper products, I have concluded that 360 products are the finest on the market. The diapers keep me comfo... Ver mais
A empresa respondeu
3,9
Muito Bom
69 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Essentials 360 are my Favorite Pullups
The delivery was on time and the pullups have good protectioon
17 de abril de 2026
Avaliação não solicitada
Resposta da Essentials360
Thank you for sharing. Our delivery team is working hard to keep our deliveries on time.
I ORDER WHEN NEED REFILLS THIS OUTFIT…
I ORDER WHEN NEED REFILLS THIS OUTFIT ALSO JUST SENDS AUTO SENDS DUPLICATE ORDERS ON A CLOCK AND DOUBLE BILLS FOR ALL THE STUUFF YOU SHOULD BE ABLE TO OPT OUT OF AUTO REFILS
16 de abril de 2026
Avaliação não solicitada
Resposta da Essentials360
Thank you for sharing your experience. Some, but not all, of our promotions are for our subscription plan. Our subscription plan is optional and flexible and designed to save you money and time. Our customer service team can help you adjust or cancel your subscription based on your individual needs.
Excellent Service
Automatic receipt of supplies by subscription is very convenient. The product is excellent.
17 de abril de 2026
Avaliação não solicitada
Resposta da Essentials360
Thank you for sharing your experience. We are glad the products are working for you and that you find the subscription plan convenient.
Far better than depends but expensive.
17 de abril de 2026
Avaliação não solicitada
Resposta da Essentials360
Thank you for your honest review. We understand that we are not the most low-cost products available but we hope the quality and the confidence it can provide continues meet or exceed your needs.
It’s been harder than expected to get…
It’s been harder than expected to get on reliable schedule for delivery.
17 de abril de 2026
Avaliação não solicitada
Resposta da Essentials360
Thank you for your review. We hope that with the help of our Customer Service team that you have now been able to get on the best schedule for you related to product, quantity and interval schedule. Please let us know if you need further assistance.
Product descriptions contain false…
Product descriptions contain false information about costs and help-line information people lie.
9 de abril de 2026
Avaliação não solicitada
Resposta da Essentials360
Hi, we've reached out and made this right. It is a priority for us to be clear in our offerings and to tell the truth. Thanks for the feedback.
All good!
I had a huge issue with them at first but they corrected my request although after several emails and calls back and forth. They did good by me.
13 de março de 2026
Avaliação não solicitada
Resposta da Essentials360
Thank you for sharing your experience. We are sorry it took a little while to get your issue resolved. Please contact our customer service team if you have any further needs.
I don't trust them
I called to purchase a sampling of the product Freedom Plus. They would not live up to the offer made in their direct mail piece. It turns out the mailing was very misleading. That, coupled with their pressure to up-sell was not appreciated. I don't trust companies that act this way.
P.S. I just received a copy of my bill that included a $4.95 “Logistics Surcharge”???
4 de junho de 2025
Avaliação não solicitada
Resposta da Essentials360
Thank you for sharing your experience. Your experience is not at all what we strive for in our marketing communications or customer service. We train our customer service team to be fully aware of all marketing promotions and to focus on the needs of the customer while offering explanations of the various products and delivery options we offer. We do offer subscription as an option, but we understand that might not meet your needs or comfort level. We are sorry that your experience came across as pressure sell.
While many companies have recently had to raise prices, we have tried to keep our product pricing stable and want to be transparent on the need to include the Logistics Surcharge.
Very dodgy customer service
Very dodgy customer service. Wouldn't honor introductory offer as stated in their brochure.
19 de março de 2025
Avaliação não solicitada
Resposta da Essentials360
Thank you for posting your experience. We do our best to make sure that our customer service team is aware of and understanding of all marketing promotions. We are sorry you had a negative experience and hope you will call back in and let us try and resolve the issue.
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