EUclaim Avaliações 574

Good service, fast processing. For a Canadian, it took 2 months to get claim against KLM paid, but I did not answer in time to their requests for information - so most of the time "wasted" was my fault...
The processing fee of Euro 200 out of Euro 600 is a little steep, but still getting E400 back without any effort is worth it.
I do recommend Euclaim as a service.

Perfect and speedy service and constant feedback. Highly recommended!

I never knew about the service but I chose to try it and trust EUclaim team. The sevice is excellent. I got my claim after 2 months and the money was in my bank account. I highly recommand it . Thank you for the quality of the service and for your reactivity. But commission is 30 percent including administration charges.

Recommended. Of course there is a fee, but it is reasonable, and my claim was successfully handled, with the minimum of effort on my side.

Everything goes very smooth, transparent and really fast. Nothing to do from my side, just sent some scans. Highly recommend this service !

If you've got a straight forward case, one where you can probably get the compensation by writing to the airline yourself, then they appear to do the job, for almost 30% of your compensation. For me, It's nearly 21 months and counting. Each time I enquire as to what's happening, I get the same response stating I have to wait as they are waiting for a court date, since July. I know these thing can take time but it's coming up to almost 2 yrs now which I feel is inadequate as a service.
For 30% fees, I would also expect monthly updates.

I never knew about the service but I chose to try it and trust EUclaim team. The sevice is excellent. I got my claim after 2 months and the money was in my bank account. I highly recommand it . Thank you for the quality of the service and for your reactivity

Even though the service is super helpful and easy to follow, i didnt appreciate the lack of transparency in the charges. They take approx. 40% of the claim, so have this present when selecting this service.

A start my claim in november 2015, i get last update in April 2016, now is 2017, and still nothing!!! Probably they cant win Swiss Airlines!

Submitted my claim on 8/12/2016. Funds credited to my bank account on 10/4/2016. Their people are great to work with. They are knowledgeable, friendly, fun, and very pleasant. Communications was excellent. Would definitely use them again. Thanks for all your help!!!!!!!!

Our flight was cancelled but the company offered alternative flight. We did not even know we can get a refund in this case. All the process can be finished online and was very smooth.

Cant fault this company. They do what they say they'll do. Stress free! Thanks so much for the help! 10/10. I have nothing but praise for them (EUclaim). Again, great service!

EU claim was great and achieved for us the result that we deserved

We got our claim within three months. Everthing went as promised.

My flight from Toronto was delayed and I didn't make my connection in Brussel to Oslo. I waited 3hours in a line just to talk to someone for help and when it was finally my turn the second flight back to Oslo was full. I waited 10hours at the AirPort and got sent to Frankfurt and then to Oslo. I arrived 13 hours later then I was supposed to and my luggage was still in Brussel. I sent an email to Brussel airlines simultaneously with an email to EUclaim and now 2 months later EUclaimers managed to pay me 600€ (400€) to my account. Has not heard a word from Brussel airlines! Thank you Uclaimers for great service and my money back.

You have nothing to lose by using their services. If they'll accept to proceed with your case, it'll cost you just a couple of stamps for postage... It takes time, though... My case took around 9 months (and quite a few e-mails) to be resolved. But I got the money I was promised from the company since the airline was forced to pay.
I got in touch with the airline myself twice before contacting EUclaim and they refused to pay me... I was annoyed since I knew my rights. EUclaim did the job for me though and I got back a generous amount of money that I have never expected to.

My claim still has not been settled after almost 2 years of giving power of attorney to EUclaim. Have had few emails that airline does not replaying and that my claim has been transferred to legal department with no further communication. Avoid this company as you probably will not get your compensation. Try to deal with Airlines yourself.

I can only share positive feedback about EUClaim. The way they handled my claim and updated me during the process (6 weeks in total, I think) was very professional. I highly recommend turning to EUClaim in case of severe flight delays...

I am delighted with the way EU Claim led the process and this company has undoubtely become my partner of choice going forward

I found EUclaim with a simple internet search. I applied. I got the money I was entiled to. Online chat was efficient. However, 4 instead 5 stars is because of cut EUclaim takes, which I think is too high...