EUclaim has done everything they can in an extremely professional way to get me the compensation from the airlines. Although it takes some time and they do charge relatively high commission fee, they... Ver mais
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EUclaim has done everything they can in an extremely professional way to get me the compensation from the airlines. Although it takes some time and they do charge relatively high commission fee, they... Ver mais
A empresa respondeu
I am extremely impressed by the service provided from the EUclaim. The whole process takes slightly more than a year, due to the resistance from the airline company. But finally it has been worked ou... Ver mais
A empresa respondeu
Unfriendly customer service. They are clearly understaffed, taking almost 2 years to handle a claim.
After one year without any success, EU Claim sent an e-mail stating the process would need to progress with a UK Legal Partner. Chocking! If i would be interested in progress with the claim using oth... Ver mais
A empresa respondeu
Informação fornecida por fontes externas variadas
EUclaim helps passengers on a no win, no fee basis.
EUclaim assist passengers when:
Vossenstraat 6, NL-6811 JL, Arnhem, Holanda
We got our back within one month of starting the procedure. I would recommend EUclaim to everyone.

Resposta da EUclaim
Easy claims process, recommendable to anyone having a flight delay.

Resposta da EUclaim
Read the Terms of Service VERY carefully!! What EUClaim does not make apparent is that they will still charge you the full fee even if they do not lift a finger and the airline independently compensates you. In cases of egregious delays, airlines will often voluntarily provide the maximum allowable compensation (600 Euros). Even if EUClaim does nothing, they will still attempt to extract their fee from you. DO NOT USE this service, give the airline time to contact you directly. Learn from my mistake fellow traveler!

Resposta da EUclaim
Lots of people who works in the airport tells you that you cannot be paid by the airline. Don't trudt them ! With the help of euclaim i had my money back!

Resposta da EUclaim
easy to use forms, add some scans of the documents and within a week follow up and received the claim minus fee within 2 months. Fee might be high but at least you have immediate feedback if your case is eligible or not and once eligible you will get it. No brainer for future issues.

Resposta da EUclaim
It was sooo great job!!!amazing fast transaction.thank you sooo much!!

Resposta da EUclaim
As it seemed too good to be true when I first heard of the company and was a bit hesitant into completing my claim, but as I finished it, everything went quickly and smoothly and after only 2 and a half months, I received my compensation for an 8 hour flight delay, again, thank you EUclaim

Resposta da EUclaim
After getting no response from Thomsom for a delayed flight from Verona to Birmingham, EUclaim successfully got our compensation for myself and my partner. Yes we are greatful for your service, but the 27% commision plus £50 administration fees should be made clear before claims are started.

Resposta da EUclaim
I had submitted two claims via EUclaim. One was sorted very quickly, the other is still pending after 11 months. EUclaim made no effort in updating me about the status of the claim, unless I emailed and inquired I had no news. The last couple of times I only got the standard reply: we are reviewing the information we received from the airline and we will be back soon. That never happened.
Based on my experience EUclaim is cherry picking. The easy cases are dealt with, the difficult ones not.
From now on I will try myself first based on the advice from various website and if it does not work I will look for a different company.

Resposta da EUclaim
Me and my family we delayed 8 hours coming back from our wedding in Cyprus in 2013 with Thomas Cook. We wrote to the company but they responded with a no chance as they do. So last year we decided to use EU claim. Less than one year later we received our compensation. They wouldn't pay out for a child (under 2 )as we had only paid a small amount for her to travel. We were kept updated throughout the process. Yes we paid a fee. it was reasonable and lets face it we had ended up with nothing when we tried ourselves so anything we received was a bonus. So thanks EU I wouldn't hesitate to recommend you to friends and family or to use you again should we ever need to.
I found out about EUclaim in a facebook group and gave it a try. I had a really bad experience with TAP airlines last year and when I saw I was entitled to refund, I started the process with them. They've answered all my questions and mails, and it usually took at most 2 days to replay it! The website is very easy to use as well and they keep you always updated about the process. I have no reasons not to indicate them. I am very impressed with their efficiency and quick results!

Resposta da EUclaim
we tired of dealing with the airline for the promised reimbursement.
after signing up with EUclaim we only had a couple of extra minutes to deal with the claim. after about 3 months we received %of the funds.

Resposta da EUclaim
Great service and sick of never getting compensation from Airlines but now I know I can get help quickly and professionally from EU Claims.
Many Thanks
Michael McAloon

Resposta da EUclaim
This company took 9 months to provide us with air line compensation
Little communication from start to finish , I had to contact them via email to receive any sort of feed back as to where we were at with the claim .
The airline promised 400 euros each = 800 euros in total , we have just been paid just over £400 for the pair of us after their fees .
I really wish I had claimed this back myself
I would not recommend this company to anyone

Resposta da EUclaim

Resposta da EUclaim
I am very impressed with the EU claim service. All I had to do was to fill the form and send confirmation that my KLM flight was delayed for 12 hours. Less than a week later a very decent compensation was on my bank account. Magic!

Resposta da EUclaim
The follow-up is clear and results are there, as planned

Resposta da EUclaim
very quick and reliable service,I strongly recommend.

Resposta da EUclaim
We checked on the homepage of our airline if we could claim anything and filled in the excact data with flight number. The machine told us we can´t claim on this flight, but we still could claim by email and try this way. Pretty sure we probably would´t get anything, we didn´t write. But then we saw the ad from eu.claim on facebook and thought okay, let´s give it a try... Easy - peasy!! At once we got the information we can claim for €600 each of us! Never thought we could get this amout because that was almost that what we paid for the flight! Well, €600 wasn´t left after eu.claim took their fees off, but there were still €400 left for each of us!!
It was easy to fill in the form and we got the money within of a few days, after we´ve given them the bank details.
Highly recommended!!

Resposta da EUclaim

Resposta da EUclaim
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