Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

EUclaim has done everything they can in an extremely professional way to get me the compensation from the airlines. Although it takes some time and they do charge relatively high commission fee, they... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am extremely impressed by the service provided from the EUclaim. The whole process takes slightly more than a year, due to the resistance from the airline company. But finally it has been worked ou... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

After one year without any success, EU Claim sent an e-mail stating the process would need to progress with a UK Legal Partner. Chocking! If i would be interested in progress with the claim using oth... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Jurídicos e Governamentais

Sobre EUclaim

Informação fornecida por fontes externas variadas

  • Over 10 years experience in the field of passenger rights
  • Takes the hassle out of claiming
  • Keeps you up to date with a personal online file
  • Strong legal department
  • You can reach us during weekdays by phone, live-chat and e-mail
  • You get what you are entitled to!

EUclaim helps passengers on a no win, no fee basis.

EUclaim assist passengers when:


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

574 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thank you. Trouble free claim.

We are very happy to get the max refund after a cancelled flight. Thanks to Euclaims for making that happen. Great communication and simple process.

21 de dezembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

Thank you for your review! We're glad we were able to help. ~Roxane

Avaliado com 5 de um total de 5 estrelas

very useful

The airline did not compensate me when I complained myself. My claim was easily compensated with euclaim, thank you!

15 de dezembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

We´re glad we were able to help you when the airline didn´t. Thank you for your review! ~Roxane

Avaliado com 4 de um total de 5 estrelas

good communication

This file was well taken care of . Every change was communicated by e-mail and updated in . My EU-claim,
Received money was fast transferred to my account

15 de dezembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

Thank you for your review! We´re glad everything was well taken care of. ~Roxane

Avaliado com 5 de um total de 5 estrelas

Great service!

Great, simple and reliable service without any complications.

7 de dezembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

We're glad to hear you are satisfied with our service! ~Roxane

Avaliado com 4 de um total de 5 estrelas

Overall great

First og all, it was a overall good service. There is no doubt they do their job and if you have the right to compensation, they will most likely get them.

The only problem, which is why I give 4 stars, is because of all the corespodence. Including, it was in german. I expected english. So I had to ask every time, if there was something I had to fill in or decide, but they was very friendly and replied every time.

Overall, really good. Expect the case to be 6-18 months, but be patient

7 de dezembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

Our apologies for the language confusion, Jim! You submitted your claim through our English website, but belonged to the German division. We will discuss this problem with our team to avoid the issue in the future. Thank you for pointing it out! ~Roxane

Avaliado com 5 de um total de 5 estrelas

The process went smoothly

The process went smoothly. I was informed about each stage of the process by email and also in the website.

I would definitely recommend it to others.

3 de dezembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

We're glad we were able to solve your case. ~Roxane

Avaliado com 5 de um total de 5 estrelas

Amazing, I'm so thankful to found this company

Last year our flight was delayed 6 hours, and just recently I realized we can get some refund. I wrote to klm but they didn't response at all. So I send everything to euclaim, and they were so nice , so quick. Within 1 month from the start I 've got the money. Awesome. I'm so thankful. It's a lot of money because we were 5 of us (basicly 3000 euro). Finally (after euclaim's cost) we got 2000, and I'm 100% satisfied because without them I wouldn'd get anything. Just that very day when I've got the money Klm responsed to my first personally letter and said (We would like to inform you that the time limit to announce claim about delayed flight is one year in Hungary. As your flight delay occured in 24th June 2014 and your web message arrived to our customer care dept on 23rd September 2015, unfortunately we are unable to treat your claim.) RIDICULOUS!!! They don't know I've already got back the money. So I highly recommended euclaim. It was a miracle I found them. I really appreciate their work. Thank you. I'm sooooo happy!

1 de dezembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

Thank you for your elaborate review, Naomi! We're glad we were able to solve this claim for you. ~Roxane

Avaliado com 5 de um total de 5 estrelas

Excellent

EUclaim's service is transparent, professional, quick and efficient.

27 de novembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

Thank you for the great review! ~Roxane

Avaliado com 5 de um total de 5 estrelas

Excellence and justice

I am extremely impressed by the service provided from the EUclaim. The whole process takes slightly more than a year, due to the resistance from the airline company. But finally it has been worked out well, thanks to the EUclaim's effort. If there are similar companies like the EUclaim for other industries, then the world would be much more beautiful!
A big thank you to the EUclaim.

18 de novembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

Thanks for writing a review. We're happy we were able to impress you with our service! ~Roxane

Avaliado com 5 de um total de 5 estrelas

An Efficient and Reliable Claim Company!

EUclaim has been working on my claim for about 4-5 months now. I truly expected it to happen sooner but after the swift replies and help from their legal and financial team I understood that claiming compensation, or rather fighting for it, from an airline is NOT an easy task.
Their honest and reliable communication standards really impressed me but what impressed me was how quick an easy the payment was once my compensation was sought out and won.

Thank you EUclaim for making me once again a really happy passenger!

17 de novembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

You're welcome! It's true that claiming a compensation is not an easy task. It can take several weeks, months or years, thank you for your patience! ~Roxane

Avaliado com 5 de um total de 5 estrelas

excellent job

I had a 15 hours delay by wizzair! It took 10 months to be paid, but worth it to wait, and i only have to do was 10 min, to upload my files! Thanks for your help!

16 de novembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

We're sorry you've experienced such a long delay. Glad we were able to help you get a compensation! ~Roxane

Avaliado com 5 de um total de 5 estrelas

thank you for the job well done

great and accurate communication and most importantly I didn't expect it by my claim was paid out and that was all thanks to euclaim!!! thanks a log

16 de novembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

Thank you for your review! We're happy to have solved your claim. We hope you won't experience a long flight delay again. ~Roxane

Avaliado com 1 de um total de 5 estrelas

13 months and still no action taken

Do not recommend using EUCLAIM. It has been 13 months and still they have taken no legal action against Iberia. For the last 9 month they give the same standard response that it has now gone to there legal department. If they ever do get the money they will take a 3rd of it for doing nothing for over a year.

11 de novembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

We understand your frustration, Surani. My colleagues have contacted you regarding your claim, I hope they were able to explain the situation. Please feel free to contact us if you have any further questions. Hang in there! We're continuing to work on your claim. ~Roxane

Avaliado com 5 de um total de 5 estrelas

Proffessionals

Excellent service, punctual notification on the process.
I would recommend them without any doubt.

10 de novembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

Thank you for your review! We're glad we were able to help you with your claim. ~Roxane

Avaliado com 5 de um total de 5 estrelas

Well informed and great result!

EU CLAIM has handled our claim in a very good way.
Quick, easy and they kept us in the loop about all steps that needed to be taken to handle our claim.
Within 9 months we got our money back (the most possible) and we're super happy and can recommend anyone to work with EU CLAIM.

4 de novembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

Thank you for writing a review, Marga. We're happy we were able to solve your case. ~Roxane

Avaliado com 5 de um total de 5 estrelas

Great service, great job, fair pay

Great company. After the airline diddnt want to compensate me because of extreme weather conditions (2 mm snow in januari in Amsterdam) I went to EU claim. The airline also rejected their claim so legal action were taken. The only thing I needed to do was fill in some forms. So I had very little work and after a couple of months did get my compensation.

I got 600 euros plus intrest back from the airline. After taks EU claim took 137. I think this is a fair pay for the service they gave. So a very happy costumer. Though I hope never to need the service again, next time I have a problem I know where to find them. Very sattisfied.

3 de novembro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

Thank you for your elaborate review, Rob. We're glad we were able to get you a compensation, and hope you'll never be on a delayed or canceled flight again. ~Roxane

Avaliado com 5 de um total de 5 estrelas

Great communication!

Great company! :) fast communication, good webpage. Thank you!

31 de outubro de 2015
Avaliação não solicitada
logotipo da EUclaim

Resposta da EUclaim

We're glad we were able to help you! ~Roxane

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais