We arrived very late due to delayed flights. The camp made appropriate arrangements for us to access our accommodation with ease. Facilities was great and house was perfect with everything we needed.... Ver mais
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Veja o que dizem as avaliações
Easy enough booking and delighted mostly. Just would prefer the all the costs to be included on the accommodation booking page as it's a bit misleading otherwise.
Great choice of quality mobile home holiday parks, easily viewable and bookable through the Eurocamp website. Any questions submitted online are answered quickly by booking staff. Our family are a rep... Ver mais
It was easy to get through on the phone. The first call was busy and we were offered a call back but as I was driving we phoned a second time and got through straight away. The person was polite and... Ver mais
Detalhes da empresa
- Operador de turismo
- Acampamento
- Serviço de hospedagem nas férias
- Casa de Férias
- Acomodações que permitem animais de estimação
- Alojamento com cozinha própria
Escrito pela empresa
We’re Eurocamp - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Eurocamp: we’ve more possibilities than you ever thought possible.
Informações de contato
80 South Mall, T12 ACR7, Cork, Irlanda
- 021 425 2300
- customerservices@eurocamp.ie
- eurocamp.ie
4,6
Excelente
817 avaliações
Pede aos clientes que avaliem
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eurocamp customer service
i spoke to Alexandra ( i think ) and Daniella on 1st April - they were both great very helpful solved my issue in timley manner , rang me back when they said they would , it was a great customer service experience
1 de abril de 2026
Customer service staff are always…
The customer service staff are always very polite, accommodating, helpful and friendly
25 de março de 2026
Staff in Cork great to deal with
Staff in Cork great to deal with. Always happy to ring them and book my holiday
30 de março de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da Eurocamp
Hello,
Thank you for sharing your feedback. Please accept our apologies for the concern caused by this recent security incident.
We have endeavored to be entirely transparent by communicating the details of this breach to all affected customers as quickly as possible. We take the security of your information with the utmost seriousness and continue to work alongside cybersecurity specialists to ensure our systems remain robust and protected.
We appreciate your patience as we manage this matter and work to maintain the high standards of security that our customers expect.
We hope you can continue to look forward to your holiday with us and look forward to seeing you soon.
Kindest regards,
Your Eurocamp Team
Resposta da Eurocamp
Hello Robert,
Thank you so much for your fantastic review.
We are absolutely thrilled to hear that you enjoyed using our website and had such a wonderful experience with our customer team. We take great pride in being there for our guests, so it is brilliant to know you found their support so helpful.
We hope you are looking forward to your upcoming holiday to Cala Canyelles and have an amazing time exploring everything the parc has to offer.
Kind regards,
Your Eurocamp Team
Booking a Camping Site in France
Donald was a delight to deal with & my reservation was completed quickly & efficiently! His French prononciation was commendable too!
30 de março de 2026
Resposta da Eurocamp
Hello,
We are so pleased to hear that Donald was a delight to deal with and that he handled your reservation so efficiently. We will be sure to pass on your kind words to him, he will be especially happy to hear your compliment regarding his French pronunciation!
We hope you are all had a fantastic holiday with us and look forward to welcoming you back with us very soon.
Kindest regards,
Your Eurocamp Team.
Great support staff on phone
Great support staff on phone, always helpful, competent and efficient. The reason I always book with them.
30 de março de 2026
Resposta da Eurocamp
Hello Linda,
We are so pleased to hear that our team has consistently provided you with helpful and efficient service. It is wonderful to know that their competence is the reason you continue to book with us, we truly value your loyalty and appreciate your lovely comments.
We hope you are looking forward to your upcoming holiday to Bella Italia and have a fantastic time when you go. It is an amazing parc in a beautiful area and we are sure you will all have a super time.
Kindest regards,
Your Eurocamp Team
Quick and helpful response when we…
Quick and helpful response when we called for assistance
9 de março de 2026
Resposta da Eurocamp
Hello,
Thank you for your time in writing this review.
We are glad to hear that you received a prompt and helpful response. It is important to us that you feel supported, and we are pleased our team could get everything resolved for you quickly.
We hope you are looking forward to your upcoming holiday and have a wonderful time on your holiday to La Masseria.
Kindest regards,
Your Eurocamp Team
Experience of the website was good the…
Experience of the website was good the filters were helpful in cutting down the amount that suited us . Only down side ia every time i clicked out of a campsite to view another one i would have to re enter thw filters again so took alot of time
30 de março de 2026
Great booking experience.
Great search/filter options, easy to use to get results that match my requirements. Easy booking process, with helpful support.
Overall, great booking experience.
17 de março de 2026
Resposta da Eurocamp
Hello Andrii,
We're happy to hear that our search filter options and booking process made it easy to find what you needed. We appreciate your positive feedback regarding our support and your overall booking experience. Thanks for sharing this with us!
We look forward to welcoming you at Le Vieux Port very soon.
Kindest regards,
Your Eurocamp Team
The website wasn’t working
The website wasn’t working. When putting eircode in, this caused it to go back a page. Equally, when on the final page the confirmation button was “greyed” out, and payment couldn’t be made.
However.. the phone line was superb and sorted everything out.
28 de março de 2026
Resposta da Eurocamp
Hello Ian,
Thank you for taking the time to share your experience with us. We're really sorry to hear about the difficulties you faced during the booking process. We totally understand that technology can be a bit tricky to navigate sometimes and we apologise for any inconvenience caused. However, we are very pleased that our friendly advisors were on hand to help you with your booking.
Please rest assured that your comments have been passed on to the relevant team for review. We appreciate you taking the time to provide us with this important feedback.
We look forward to welcoming you and your family to Sanguli and we can't wait to see you there.
Kindest regards,
Your Eurocamp Team
Resposta da Eurocamp
Hello Dorothy,
We are glad to hear that you found our online booking process easy to use and that you were happy with our customer service. We aim to make every part of your experience as straightforward as possible.
Thank you for choosing to book with us. We hope your getaway to La Pinede is everything you’re hoping for and more! We look forward to seeing you there.
Kindest regards,
Your Eurocamp Team
Great customer support
24 de março de 2026
Resposta da Eurocamp
Hello Len,
Thank you for your review.
We are pleased to hear that you had a positive experience with our customer advisor team. Providing clear and helpful assistance is a top priority for us, so it is great to know we were able to help.
We hope you are looking forward to your upcoming holiday to Le Domaine du Clarys and have a fantastic time when you get there!
Kindest regards,
Your Eurocamp Team
Great service.
18 de março de 2026
Resposta da Eurocamp
Hello,
Thank you for your kind words.
We are pleased to hear that you were happy with the service you received. We always strive to provide a high standard of support for our guests, so it is great to know we met your expectations.
Kindest regards,
Your Eurocamp Team
Resposta da Eurocamp
Hello Barbara,
Thank you for your feedback.
We are very pleased to hear that you had an excellent experience and found the process to be so straightforward. We aim to make everything as smooth as possible for our guests, so it is great to know we succeeded in this instance.
We look forward to seeing you at La Croix du Vieux Pont in July and thank you for booking with us.
Kindest regards,
Your Eurocamp Team
Customer service when you are booking…
Customer service when you are booking with Eurocamp is always very good when you are on the holiday the reps aren't always available to help if there is a problem. I will say that i found it hard this when i was ringing to get talking to an agent but they always phoned back.
24 de março de 2026
Booking was seamless and very easy to…
Booking was seamless and very easy to follow.
22 de março de 2026
Resposta da Eurocamp
Hello Amy,
Thank you so much for your review.
We are pleased to hear that you found the booking process seamless and easy to follow. We aim to make planning your getaway as stress-free as possible, so it is great to know we hit the mark for you.
We hope you are looking forward to your upcoming holiday to Le Vieux Port and can't wait to see you there.
Kindest regards,
Your Eurocamp Team
Booking via the website is very good.
Booking via the website is very good.
Easy to operate and comprehensive information on your booking.
Any updates are immediately recorded and reported back to you instantly.
Clear information on all relevant aspects of the booking. No need to contact the staff.
20 de março de 2026
Speaking to an actual human who…
Speaking to an actual human who explained all my queries
13 de março de 2026
I found the team so helpful and very…
I found the team so helpful and very fast at relying to email
13 de março de 2026
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