Euroelectronics Avaliações 

The service I received was absolutely unacceptable. I've attempted to contact them multiple times, and when they do respond, they keep asking the same question over and over again. It's incredibly frustrating, and their replies often take days. As it stands, I still cannot return my package, and this situation needs to be addressed promptly.

No problem with my order from Euroelectronics uk. Ordered three window box planters,5 August 2025, were cheaper buying direct than from their E Bay site.Had confirmation and tracking number, one problem tracking number did not work, it seems they use Spring GDSmailing which then goes to Royal Mail which caused the problem.Contacted by e mail customer support, problem sorted out.

My son ordered from here off of my phone (I know...dealt with that), but I looked at the reviews and tried to immediately cancel. Funnily enough, it was impossible to get hold of them and I did not get a reply until it was too late. Anyway, as they were the only company to appear to sell the specific item, I looked on Amazon and felt protected enough to go via them. I have no idea what this company are playing at, but the one from AMAZON was packaged beautifully, brand new, extra protection etc. The one directly from them...ripped box with tape around it and when I opened it, the parts were loose in just a plastic bag. Clearly NOT new. Now, on the returns, it states to return it must be unopened and unused. I suspect this is their attempt to make it impossible for customers to get refunds under false accusations that it qas opened and used by them. Going by the reviews, I instantly flagged this with my bank stating that I had seen reviews, couldn't get hold of them etc. I think it ia disgusting that they even attempt this and would absolutely avoid at all costs. They are clearly scamming people and are on their best behaviour via big companies like Amazon.

Terrible company. Did not deliver. Did not reply to my queries. Have now cancelled my order and supposedly refunded me. Still not in my account. There is no customer number to call and they do not reply to queries. No recource. They are a bunch of charlatans and should not be allowed to trade.

Very bad company, damaged goods were sent. No reply when I emailed to return it. I eventually got my money back from my bank after 2 months. So don't use this company if you can't afford to be without your money for such a long time if you need a refund.
I eventually bought the same item elsewhere with same delivery company and it was perfect.
I think euroelectronics is just selling damaged goods to begin with and claiming damages back from the couriers and then not refunding the customer. I feel they did this with me. A complete scam. No customer service, no email confirmation order number and therefore no tracking number for you to be in to check if the goods are damaged to refuse delivery. My payment did not even look like it went to a UK company on the bank statement even tho I ordered off the UK site. The bank said the payment went to Poland.

Kettle was faulty within warranty period. I returned the item as requested but still have no resolution. They take weeks to reply to messages and are now asking if I want a refund or replacement when I have already requested a refund. No idea when it will be sorted. Would not recommend.

Not responding to my email, the product is faulty, doesn't heat when plugged. AVOID this seller!!!

I don't mind having the wait a long time for my product to arrive if that's the case but when It arrived it lasted only 4 months, and now my Bluetooth speaker will not charge at all!!
There's no contact number, I've emailed a couple of times but no response so I'm a bit like Now what ??
Bit disappointed I'm afraid!

Very long delivery time ! When parcel was delivered one product missing from package. 3 emails .. 2 times i call them on the phone and each time same will contact you after hour ,i send and proof with photos and all information, again without answer two weeks from first email! Without answer absolutely .I don't recommend this company!

DO NOT shop here. Wrong product received. Communication with them whether by email or phone is pathetic and without satisfactory result They still have my money despite proof the product has been returned to them. One month later... nothing but frustration.

bought a kettle and two failed neither lasting more than 6/7 months. The first was replaced the second, they refused to do so, due to limescale build up. This is quite unreasonable and clearly they supply cheap shoddy goods and dont want to be responsible for them. Avoid.

If could give them 0 stars i really would. Item still not received after i paid for an express delivery for 1-3 working days. They have said the issue is due to some paperwork however when i gone onto tracking my item hasn't moved from the Warehouse in Poland since the order was placed. Customer service is appalling as nobody has been in contact to let me know the delay.

Sent over 15 emails asking where my item is, just one reply stating it would be with me within 2 days, it's been over a month and still nothing. Avoid this company at all costs

I ordered ceramic kettle, it was send same day by Evri, item arriaved 3 day so super fast deliver and all perfect.

I really should have read the reviews first! I think my experience is a common one with this outfit - I ordered an item, it was not delivered, and then numerous phone calls and email exchanges followed where a refund was promised but never materialised. I am now in the process of recovering my funds through my credit card company. Avoid them!!

Ordered projector mounts 2 weeks ago that we needed by a certain date, paid the invoice at the same time and then no delivery.

Still haven’t despatched it and customer service have been no help with jo apology just fake excuses.

well deserved 5 stars. got 3 emails confirming postage with life tracking, arrived with UPS which is one of the best couriers, product itself well sturdy made. all as should be. thanks
#SUK22779

I ordered the KingDog Waterproof Dog Cat Bed Pet 2 Cushions Washable PVC 145x115cm × 1. After a long wait and having to chase this up a few times, the bed arrived with a tear on the side and included two presumed cat pillows, instead of the large dog pillows.

I requested they arrange a refund as this is not what was ordered and was advised that they would. Almost a week later , I was advised that the damage wasn't by them, also ignoring my mention of the incorrect pillows and poor quality of the product. Do not buy from them!

Ordered a kettle from them. Took weeks to arrive but didn’t mind as I liked the look of it. Stopped working after 2 months. Emailed and they said they have forward it to their technical department. Don’t know why as it’s only a kettle. On all email occasions, it takes weeks for a reply. I don’t think they are a dodgy company, just poor on all levels. Must try harder. Personally I wouldn’t purchase from them again.

I ordered an electric radiator from them. Over a month on and I have not received the order or a refund. I have contacted them on multiple occasions, getting sporadic responses indicating the order is about to arrive or I will receive a refund. I have seen neither. I am now going to have to see a credit card Section-75 refund and look at options to further report this seller. I would not trust them with your money.