I discovered Lotus Plus 1 toilet paper in France and super to find EuropaFood selling it. The best toilet paper ever! More expensive but worth it. It doesn’t disintegrate and you only need to use 1 or... Ver mais
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Veja o que dizem as avaliações
Fantastic company. Great to be able to source such high-quality produce so easily. Yes, some things are more expensive than your standard UK supermarket fare but then the quality is far superior. Once... Ver mais
wanted to get some biscuits for my sister to remind us of our European holidays as kids. Best place to find them bar going to France myself. Only grumble is that shipping/tracking information wasn't r... Ver mais
I ordered canned chestnut puree of which over half of them were dented, not sure if they were like this before shipping or damaged during shipping. One out of three boxes of biscuit were completely sm... Ver mais
A empresa respondeu
Detalhes da empresa
- Supermercado
- também em
- Atacadista de alimentos
- Fornecedor de Produtos Alimentícios
- Loja de Laticínios
- Mercearia Italiana
Escrito pela empresa
EuropaFoodxb is highly recommended as an online EU food specialist. We offer over 6000 French, Italian, Portuguese and other European products with a wide variety of food available from your favourite cakes, biscuits and yoghurts to oysters and foie gras. We import all our products fresh from Europe and deliver them directly to your door fresh on demand. Free London Delivery for any orders over £60 and for the rest of the country over £80. Nationwide delivery within 3-5 working days including fresh products. No extra taxes or hidden charges. No minimum order is required.
Informações de contato
35, Craven road Le Supermarche, W23BX, London, Reino Unido
- 02037193696
- info@europafoodxb.com
- europafoodxb.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prices
Excellent service and experience.....!
Items were delivered promptly....
Only downside was excessive packaging for my small items....
Delivered pronto.
Delivered pronto.
Enjoy these French nibbles, so glad they’re available via europafood as Ocado dropped them
On a negative point,I thought the…
On a negative point,I thought the packaging could Have been smaller.Apart from that everything was great
Will never use this company again
Update:
Well, after a 2 week battle (and them continuing to email me after I told them I was giving up), they emailed me yesterday to say they had reviewed the photos and were refunding me for 4 pots which they could see had opened, while they are still maintaining below that there was only one picture of one pot. Curious. Anyway, I didn't ask them for a refund, but hey ho, I'll take the win .. its the hardest earned £1.05 I ever got :D
One silver lining is the Customer Service manager I employ in my business reviewed the entire, prolonged email conversation I had with Europa foods and said that it was the best example she has ever seen of how to wind up a customer and ensure they never come back, for example, however many times the customer asks if they can speak to you on the phone to get some clarity, completely ignore this and reiterate that they have only sent one photo of one pot. My customer service manager also has asked if she can use it in her training as it is better than the examples she made up
I ordered 32 yogurts but the use by dates were 9 days away. I've bought them from a supermarket with a shelf life of 4 weeks so I was disappointed. But that was nothing compared to the customer service. The box was crushed during transit by DPD and 13 of the yogurts were no longer sealed and the lots were squashed. I sent a photo of the unopened crushed box, and 7 photos of the pots to Europa foods but they said that this did not affect the quality or taste of the product. True, perhaps, but as they have to be eaten within 3 days of opening I do not view this as a good service. Even worse, they keep accusing me of sending multiple photos of the same single pot, despite me sending photos of multiple pots. I am at a loss as to how to get them to look at the photos again. I now give up. I'll never use them again

Resposta da EuropaFoodXB
Great place to purchase products from mainland Europe
Initially visited this site to look for some confectionery items that are not typically sold in the UK. Searching through their website was relatively easy and the selecting of the products I wanted was successful. The ordering process was swift and without any problems. The communication from the company telling me about the process of my products was really good. Overall had a great experience and I would happily buy from then again
This is a great place to get your…
This is a great place to get your favourite European foods - especially my favourite cereal Golden Grahams
Coffee for Senseo
Simply, they have the product I want. I buy senseo carte noire coffee and I can't find iot anywhere else in the UK Well done
Great service and products
Great selection of products and…
Great selection of products and reasonably priced. Online services easy to use. Prompt delivery, packaged well. I will happily use again.
Great company and great selection.
Good range of products
Good range of products , arrived well packed and quickly . I am definetly satisfied with my buying
GreaGreat European businesst products
Great products, it is difficult to find a good price for Vichy mineral water in London, but Europe food make a great business. Delivery was prompt
Highly recommend
Delicious French food with exceptional quality
One of our favorite supermarkets. We order French food with EuropaFood quite often. Their range is CRAZY! Everything is fresh and the quality of the products is exceptional. As for delivery, we have never had any problems: the courier arrives on time, the packaging is good too, everything is well-packed and was delivered chilled. I can highly recommend this supermarket!
Delivered promptly
Delivered promptly, These are a present that has been given yet, so I can't comment.
Excellent Quality and Service
Excellent Quality and Service, products arrived safe and cold
Good service
Had the item I wanted in stock and arrived with a useby date of July 2027 which is really good as I bought 8 tins. Good delivery service
Products we found whilst in France but not available in the shops here.
products that we were looking for, simple ordering and fast delivery...
Better prices would be welcome though :-(
Easy to order and good price with the…
Easy to order and good price with the offers, very quick delivery!
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