Seamless experience booking through them for Celine Dion's Paris premiere. Hadn't heard much about them before, but all the communication was clear and no friction at all getting our hotel and tickets... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Our Celine Dion Prestige and Hotel Experience in Paris two weeks ago was nothing short of amazing. Two of the best seats in the house. All the staff at the venue and in the office went above and beyon... Ver mais
Omg! loved this company. needed celine dion tickets and got amazing seats and amazing experience. easy to book i booked over the phone and they were super friendly and helpful! . i was able to pay a d... Ver mais
Be carefully what you expect from these. Early entrance - yes - premium positions sold - no. They state that being behind others at the stage on entry is still a premium position. Basically you ne... Ver mais
Detalhes da empresa
Escrito pela empresa
VIP Concert Ticket Experiences, Meet & Greet, Soundcheck, Hospitality, Ticket and Hotel and much more ....
Informações de contato
85 Mount Pleasant Road, TN1 1PX, Tunbridge Wells, Reino Unido
- 01223506560
- eventtravel.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic customer service
Had a couple of issues today trying to get tickets for McCartney. Had contacted Event Travel earlier in the day, not thinking you'd hear back like most companies. I'd managed to get a ticket later in the day and then had a missed called followed by an email saying if I'd not managed they'd been able to put a ticket aside for me. Genuinely impressed by how good they were.
Excellent Service!
We had a problem purchasing tickets - due to out credit card - and thought we missed a front row experience with PAUL McCARTNEY...I sent an email, not expecting a reply...and within 10 minutes, we got a call and got the tickets! A DREAM! These people rock at Event Travel!!! So kind, understanding and they care!!! THE BEST service ever and made our dream come true!
Had the best time! Would definitely use again!
I booked 2 tickets for P!nk’s Summer Carnival in Cardiff and had the most amazing time!
It was my first time using Event Travel and I will definitely do it again! I booked via reservation deposit and then paid off my remaining balance whenever I could before the due date and it was seamless. I was given email updates throughout and the tickets were sent over within plenty of time for the event.
Getting to the stadium and figuring out where to go was confusing but once we found which queues we were meant to be in it was fine. The Event staff were brilliant in sorting out everything and making sure we got into the stadium safely. I’m autistic and get anxiety in larger crowds (part of the reason why I opted for early entry VIP) and I felt extremely safe and at ease the entire time, even when the crowds started pouring in, I never once felt unsafe. (Apart from the train journey home! 🤣). The added extra of customer service on the day was great.
The show itself was incredible and we ended up being right at the front of the stage and got to see everything and P!nk was amazing, as were the supporting acts.
We also got given a VIP goody bag and a laminate which was cute to have as a keepsake. Yes the tickets were expensive but for me it was definitely worth it as this was a once in a lifetime show for me!
I had such an amazing time, I wish I could do it all over again! Thank you Event Travel for the incredible experience :)
They're so kind
Hi, I love the Team of EventTravel.
I have a lot of bookings and there was a problem with something. They're answering very fast, are super kind and helpful. Ab big Thank to the whole Team of EventTravel! Love this experience! Patrick (Germany_ P!NK EE upgrade)
Great customer service especially when…
Great customer service especially when struggled to find tickets on the app.
Chloe was so responsive by email.
Springsteen was amazing, probably the best performing artist the world has ever seen even in the torrential rain. Hotel was great in Newcastle, if Rebecca from customer support could be in charge of the trams back there, it would be a dream!
This year will be my 15th concert with event travel
This year will be my 15th Pink concert ticket purchased through Event travel, anywhere in Europe, and I can't understand why there should be any negative reviews.
Buying with Event travel is a guarantee of perfect organization, before and during the event. Customer service is very responsive, and on site on D-day, the team is attentive and respectful of fans. I can go without stress because I have total confidence in them. I've never been disappointed.
Julie from France
SCAM ! AVOID !
Avoid this company at any cost it's a scam. Terms and conditions are set to avoid any money back guaranteed. Don't purchase anything from them you will be hardly disappointed. SCAM !!!!
Amazing experience
Amazing experience
Brilliant tickets, the team walked us to the front of the stadium, very calm.
I had a problem with my tickets and Hannah sorted it without any issues
I would not buy tickets from anywhere else now - the whole experience was first class
Debited no tickets- great cusotmer service and all sorted!
Have to say, Event Travels Customer Servoce has been outstanding and in fact, we'll over and above what one was expecting.
I purchased tickets online but the site crashed and my card debited. No reference no booking code nothing.
Suffice to say, I got on to Customer Services immediately and Chloe, was so helpful.
It took a few messages back and forth as literally had zero references outside of screen shots and email adds, but suffice to say within 24 hours it was all sorted and tickets allocated.
When Customer Service is not up to scratch (which sadly, nowadays, often the case) we complain and rightly so.
Hence when you DO get that genuinely great experience that leaves you feeling " wanted and appreciated", then I beleive one should also shout out and compliment those that have proved such great service.
Thank you, event travel / chloe.
Excellent Customer Service
I recently booked some tickets for the Andrea Bocelli concert in July next year and I just wanted a bit of reassurance. After speaking with Hannah I know I am in safe hands. Bubbly funny and great customer service. She gave me all the support needed and I know as we approach the dates I will get good seat allocation. Thanks very much Hannah for the call today. I really appreciate it.
Unclear advertising
Unclear advertising, unorganized contradictory email information, got gaslit by customer service. Could go on and on but don’t see the point because they won’t listen anyway. I just highly advise NEVER using them. Horrible experience.
First time using and definitely not the last
Was the first time using them and definitely won't be the last. Went to see P!NK in Warsaw 16.07.23 and had VIP Early Entry tickets. The staff were fantastic, everything went so smoothly and we got our spot in the very front row. I'm not sure what I was expecting as assumed we'd just be joining the queue with hundreds of other early entry holders...but No, there was 120 of us and we were the first people to go into the stadium, and were escorted in, hence being in the front row, even got to hold hands with 2 of the dancers. The whole trip was a dream come true.I highly recommend !!!!
Absolute rip off company
Absolute rip off company, paid over £250 for a VIP ticket for the Pet Shop Boys in Liverpool. The ticket arrived a week or so before the concert, the actual price on the ticket said £80. I was no where near the front, we certainly did not get in any earlier.. The VIP goody bag consisted of a cap, a lanyard, a travel mug and a programe. so basically we paid £170 for that ! So basically they took our money and exchanged it for a £80 ticket
Lana Del Rey Hyde Park
Although I had a few issues getting the tickets ( I didn’t receive tickets until literally 5 days before the event) whenever I emailed or my boyfriend rang through to customer service they were always so helpful and were eager to assist. Special mention to Kristen who kept me updated and reassured. Even after we received tickets they rang my boyfriend to check we had 100% got them. We purchased the ultimate diamond experience and it was sooo worth it! All staff were so friendly and helpful, amazing experience and show. Would 100% use event travel again. Customer service is 10/10!!
P!nk summer carnival 2023 …
I did 2 P!nk gigs last week with eventtravel early entry tickets- Munich was like a dream 💕 it’s totally worth the money … Angie, who walked us in is absolutely fascinating, cool and lovely. Also the other girls (I don’t know the names unfortunately)
The entrance for Saturday show of p!nk was a little more stressful and the sun wanted to kill us ;) but again it was angie with speaking to us and telling what will happen, asking if everybody is ok and assure that everything will turn out fine (and move us to the shadow:) )
So eventtravel vip tickets are a little expensive - but it’s totally worth it 💕
P!nk concert heroes!
Honestly without these people our night would not have turned out so great. I forgot to ask for their names but these two ladies who were standing at the VIP stand during the P!nk concert deserve a raise. They went above and beyond and helped us so much! Even when all other staff members could not help, they managed to pull it off, I can not thank them enough! We booked with eventim, but I will only go for eventtravel from now on. Thanks again!
Great Service
I bought 3 x Ultimate Diamond VIP tickets for Lana Del Rey at BST Hyde Park through an Event Travel pre-sale and I must say, I have been well impressed. Yes I probably could have got the same tickets cheaper through some of the official sellers (although Event Travel was listed on the BST website as an official supplier), but I did not have to wait ages in a queue or run the gauntlet of them selling out.
Everything that was promised as part of the ticket was delivered - free event T-Shirt, free sparkling wine, all inclusive VIP bar area, free vouchers for the food retailers and great view of the concert.
My tickets arrived promptly, well ahead of time and in the build up to the event, I was constantly kept updated.
I will use Event Travel again, without hesitation.
BST with Event Travel
I used Event Travel for a trip to London/BST, the service was excellent, tickets arrived promptly and there was regular communication. I would definitely use this company again - Thank you Event Travel
They’ve gone above and beyond with…
They’ve gone above and beyond with customer service for me with the P!nk tour in 2019 and again in 2023. Ticket were despatched internationally and arrived in less than 3 days. When I was away, they sorted hotel delivery and stayed on top of it to ensure I had them in hand prior to the concert.
On event day, they were ON IT! Response time to emails was within minutes and when we had issues with venue staff, they were quick to appear and address the problem and find solutions immediately.
The on-ground staff at events are absolutely brilliant. They made us all feel very welcome, they did everything down to even fanning some of the crowds in Paris at the venue because it was a little bit warm. I am not even joking!
I cannot recommend Event Travel enough and I’m very thankful for their great customer service.
Pet Shop Boys at Leeds Arena … simply superb
My partner and I saw the Pet Shop Boys at Leeds Arena, using Event Travel’s VIP package. Though initially skeptical about the price, we cannot recommend them enough. The tickets arrived by next day courier as promised, and the event information pack was received five days before the gig via email. On the day, the early entry queue was perfectly managed and we were escorted inside to receive our VIP wristbands and goodie bags (VIP lanyards, PSB baseball cap, programme and travel cup … all great quality). We were then led to a further queue, in an area with own bar and wonderful, polite staff. Finally, after our drinks, we were walked right to the front of the stage, for the perfect view of what was the most incredible concert.
We will always use Event Travel in future, the service was excellent and professional, as was their communication and management on the day.
We cannot recommend them highly enough … 5 stars, 10 out of 10, superb!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








