Dan was absolutely fantastic from start to finish. He knew exactly what i wanted done with my account as it was newly set up and he made my journey that bit more relaxed waiting on the phone while h... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very soft spoken, getting right to the point and offered best support in this critical period the businesses are. I wish all other companies also have one like Ms.Janet on their Customer Service roll.... Ver mais
A empresa respondeu
Spoke to two operatives , both very warm and helpful , helped to get us a good deal, clear and precise in their guidance, patient whilst I found information needed for the renewal. Didn't have to wa... Ver mais
A empresa respondeu
The lady who I spoke to about my financial difficulties was lovely. Helpful, sympathetic and compassionate. I am in a horrible position and she made life feel a bit more bearable and explained my opti... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Making business simple (and greener!) At Everflow, we keep UK businesses flowing – literally! From water supply and waste collection services to connectivity, we provide smart, sustainable solutions that make life easier for you and kinder to the planet. Award-winning, reliable, and always ready to help, our team loves keeping things simple and efficient.
Informações de contato
See what you could save with Everflow
4,7
Excelente
6 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta de Everflow
Dear Mr Steedman,
Thanks for your review!
We’re really glad to hear you found our team helpful on the phone. If there’s anything more we can support you with, please don’t hesitate to get in touch. We’re always here to help!
Kind regards,
The Everflow team
Resposta de Everflow
Dear Adam,
Thank you for your review!
We’re delighted to hear that you found our service very helpful and efficient. Our team works hard to provide a smooth experience, and it’s great to know it made a difference. If you need anything else, we’re always here to help.
Kind regards,
The Everflow team
Great service thank you very much
25 de março de 2026
Resposta de Everflow
Dear Jessica,
Thank you for your lovely review!
We’re really pleased to hear you received great service. Your feedback means a lot to us. If there’s anything else you need, we’re always here and happy to help!
Kind regards,
The Everflow team
very simple process and dealt with…
very simple process and dealt with efficiently
23 de março de 2026
Resposta de Everflow
Dear Mr and Mrs Kyffin,
We’re delighted to hear that you found the process simple and that everything was dealt with efficiently. If you need anything else, we’re always here to help!
Kind regards,
The Everflow team
Very helpful and faultless
25 de março de 2026
Resposta de Everflow
Dear Tracy,
Thank you for your review,
We’re really pleased to hear you found our service helpful and faultless. It’s great to know our team delivered the experience you expected. If there’s anything more we can support you with, we’re always here to help!
Kind regards,
The Everflow team
Resposta de Everflow
Dear Thierry,
Thanks for your review!
We're very glad to read that Janet was polite and helped resolve your query.
If there is anything that we can help with in the future please let us know.
Kind regards,
The Everflow team
Matthew was really helpful and his e…
Matthew was really helpful and his e mail following the call was clear and concise.
24 de março de 2026
Resposta de Everflow
Dear Sarah,
Thanks for your review!
We’re really pleased to hear that Matthew was so helpful and that his follow up email was clear and concise. We’ll be sure to pass your kind words on to him. If there’s anything more we can support you with, please feel free to get in touch!
Kind regards,
The Everflow team
Excellent Customer Service
I telephoned Everflow to query increased costs that my business had received. During such experiences, you really need to speak to someone that is patient and fully understands the issues and history of the business. I felt very at ease and the gentleman that I was speaking with was very patient and understanding with me, taking the time to go through the explanation and detailing what I needed to know. Top marks and thank you for your time and understanding.
19 de março de 2026
Resposta de Everflow
Dear David,
Thanks for your review!
We’re really pleased to hear that your experience with our team was reassuring and that you felt listened to and supported throughout the call.
If there’s anything more you need or if any further questions come up, please don’t hesitate to get in touch. We’re always here to help.
Kind regards,
The Everflow team
Resposta de Everflow
Dear Valerie,
Thank you for your feedback. We’re glad to hear that our team member was as helpful as possible for you. We understand you're waiting for an update, and we’ll make sure to keep things moving and get back to you as soon as we have more information.
If you need anything in the meantime, we’re always here to help.
Kind regards,
The Everflow team
I believe Everflow Is absolutely is A…
I believe Everflow Is absolutely is A Scam energy suplier the reason i've joined was their reviews which aren't truth
This supplier is a complete scam even a fraud. What they said on the phone was different from what they actually said bill is different on the they dont tell you everthng accuretly They are very good and proffesional at Lying customers its now time to Take my case to Ofgem/Energy ombudsman Stay away from this Supplier
24 de março de 2026
Avaliação não solicitada
Resposta de Everflow
Dear Sam,
We're sorry that you feel that you need to escalate your complaint.
I can see that our complaint advisors are working on your case and will continue to try and find a suitable resolution for you.
Kind regards,
The Everflow team
Vicky was very helpful in explaining…
Vicky was very helpful in explaining everything. She also called me back when it was more convenient for me to discuss everything.
24 de março de 2026
Resposta de Everflow
Dear Adriana,
Thank you for your lovely feedback! We’re really glad to hear that Vicky was able to explain everything clearly and took the time to call you back at a more convenient moment. We’ll be sure to pass your kind words on to her.
If you need anything else, we’re always here to help.
Kind regards,
The Everflow team
Julia dealt with everything politely…
Julia dealt with everything politely and professionally
24 de março de 2026
Resposta de Everflow
Dear Simon,
Thank you for your feedback! We’re really pleased to hear that Julia handled everything politely and professionally. We’ll be sure to pass your kind words on to her.
If there’s anything more we can support you with, we’re always here to help.
Kind regards,
The Everflow team
Resposta de Everflow
Dear Beverley,
Thank you for your feedback! We’re really pleased to hear you found our service very professional. If there’s anything more we can support you with, we’re always here to help
Kind regards,
The Everflow team
We have had some difficulty with bills
We have had some difficulty with everflo, you over charged the Village Hall and we have been in credit since jan 2024. I spoke to Stephen Pratt today and he has explained everything to me simple and logically and changed our direct debit in minutes Thank you
24 de março de 2026
Resposta de Everflow
Dear Paul,
Thank you for taking the time to share your experience. We’re really sorry to hear about the difficulties you’ve had with your Village Hall account and the overcharging, that’s not the experience we want for our customers.
We’re glad that Stephen was able to explain everything clearly and get your Direct Debit updated so quickly.
If you ever need any further support or have additional questions, we’re always here to help
Kind regards,
The Everflow team
When I signed my contract
When I signed my contract, it clearly stated that there would be no access or weight charges. For the first 6 months, everything was fine. However, after that, I started seeing extra charges added every single month.
This feels like a false promise, and the terms of the contract are not being respected. I have now been heavily overcharged, which is completely unacceptable.
I regret choosing this company and would not recommend their service to others. Customers should be aware and carefully check their bills, as the pricing does not match what was originally agreed.
18 de março de 2026
Avaliação não solicitada
Resposta de Everflow
Dear Rohan,
We're sorry to hear that you are unhappy with the service that you have received, we have passed you details to our management team to reach out and see if we can find a suitable resolution.
Kind regards,
The Everflow team
Resposta de Everflow
Dear Mrs Jones,
Thank you for your feedback! We're really pleased to hear that Julie was helpful and polite. We'll be sure to pass your kind words on to her.
If you need anything else, we're always here to help.
Kind regards,
The Everflow team
Friendly and helpful
24 de março de 2026
Resposta de Everflow
Dear Mrs Tomlin,
Thank you for your lovely feedback! We’re really glad to hear you found our team friendly and helpful. If you ever need anything else, we’re always here to support you
Kind regards,
The Everflow team
This is the second time i have…
This is the second time i have contacted your company using Chat, and the person I was speaking to was very very good, shorted the problem I had and really knew what they were on about, and more that happy to help me, which they did.
24 de março de 2026
Resposta de Everflow
Dear Customer,
Thank you so much for taking the time to share your experience. We’re really pleased to hear that our chat team has been able to help you on both occasions. It’s great to know they resolved your issue quickly and made the process easy for you
If you ever need anything else, we’re always here and happy to help.
Kind regards,
The Everflow team
Good service.
Lynn and the team at Everflow have offered good support and a well provided service.
8 de março de 2026
Avaliação não solicitada
Resposta de Everflow
Dear Michael,
Thank you for your kind feedback! We’re really pleased to hear that Lynn and the team have been able to support you and provide a service you’re happy with.
If there’s ever anything more we can do, please don’t hesitate to get in touch, we’re always here to help.
Kind regards,
The Everflow team
Very Polite and knowledgeable even rang…
Very Polite and knowledgeable even rang me back when the battery died on the landline phone. very helpful thanks
23 de março de 2026
Resposta de Everflow
Dear David,
Thanks for your review!
We're glad you found us polite and helpful, and happy we could call you back after the phone cut out.
We're always here if you need anything else.
Kind regards,
The Everflow team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.