Been using product since about early October got my order last month and haven't had a problem until now, I can't sign into the portal and I only have about one dose left so I can't place my order. It... Ver mais
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Veja o que dizem as avaliações
When it came time for me to check in for the third dose of what I have paid for it says that I don't have an account. I reached out to customer service and they said it was a technical issue, and tha... Ver mais
I’ve been using everymeds since July 2025. I’ve lost 40 lbs and very happy with the process. There have been a few situations but all handled professionally and timely. While I’m disappointed with... Ver mais
A empresa respondeu
I have been using the pen for about six weeks and have been very happy with the product. I submitted my order properly and the system failed. It also put two holds on my credit card. I spoke with Tyle... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Real doctors. Real meds. Right to your door. No waiting rooms, no hassle.
Informações de contato
Estados Unidos
- everymeds.com
3,5
Bom
151 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service!
Emma called me to resolve a subscription issue, she was very professional and very helpful! Everymeds has been amazing to work with!
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Hi Ethan,
Thank you for sharing your experience! I’m so glad to hear that Emma was able to resolve your subscription issue with professionalism and care. It’s wonderful to know that Everymeds has been consistently helpful and easy to work with — your feedback really highlights the great service we are providing.
We appreciate you taking the time to let us know, and we’re happy you’re having such a positive experience!
Tyler was great
Tyler was great! Very helpful and answered all questions!
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Thank you so much for sharing your experience, Bethany! We’re delighted to hear that Tyler was able to assist you thoroughly and answer all of your questions. Your feedback means a lot, and we’ll be sure to pass along your kind words to her.
Easy to talk with
Easy to talk with. Jason Carter,and Sara
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Thank you for sharing your experience, John! We’re so glad to hear that Jason Carter and Sara were easy to talk with and made you feel comfortable. Your feedback is greatly appreciated, and we’ll be sure to share your kind words with them.
The worst
The worst. They send out meds (and the wrong ones at that), without and details, instructions or follow-up.
They do not answer emails promptly. If at all! They sent my daughter semaglutide instead of Tirzepatide without telling her how much or how to use. It was her first time and they were unresponsive. Totally irresponsible.
DO NOT USE!!!
19 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Hello Susanne,
Thank you for sharing your experience with us. We’re very sorry to hear about the issues you and your daughter encountered, including the medication mix‑up and lack of communication. We understand how serious and frustrating this situation must have been, and we sincerely apologize for the distress it caused.
Your feedback is extremely important, and we take these concerns very seriously. We will be reviewing this matter to ensure that proper instructions, follow‑up, and responsiveness are prioritized moving forward.
Please know that your trust and safety are our top priorities, and we appreciate you bringing this to our attention.
Ashley went out of her way to help me
Ashley went out of her way to help me. Very nice lady. So far I’ve been very pleased with the product too!
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Hello Lisa,
Thank you for your thoughtful feedback! We’re so glad to hear that Ashley went out of her way to assist you and that you’ve been pleased with the product. We’ll be sure to share your kind words with her—it will mean a lot.
We truly appreciate you and look forward to continuing to serve you.
Resposta da Everymeds
Hello Julie,
Thank you so much for sharing your feedback! We’re delighted to hear that Tyler provided you with great service. Your kind words mean a lot to our team, and we’ll be sure to pass along your appreciation to her.
We look forward to continuing to provide you with excellent care.
Avoid this company at all costs
Avoid this company at all costs. They are understocked and untrustworthy. Their telephone solicitation sounded like a good deal and about $100 less than my previous provider. The first month went smoothly but then I was charged an additional $100.00 for the second month. When I called to complain about the discrepancy, customer service agreed that I was over charged but it took two more calls and about 10 days before a refund was reflected in my bank account. That was three weeks ago and I still haven’t receive my prescription. In addition, while I was promised a pen for injection delivery, I’ve been informed that only vials and needles are available. This company is a scam. Don’t waste your time and money here. There are plenty more reliable providers.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Dear Karren,
Thank you for sharing your concerns with us. At present, pens are unfortunately not available, and the vial option is the only method we can provide until we receive further clarity on pen availability. I completely understand how disappointing this must feel, especially after being promised a pen delivery.
I’m also truly sorry to hear about the frustration and inconvenience you've faced with the unexpected charge, delayed refund, and unfulfilled prescription. This is not the standard of service we aim to provide, and your concerns are absolutely valid.
Please know that we take your feedback seriously. I’ve escalated your case internally to ensure your prescription is prioritized and that any remaining issues are addressed promptly. We’re also reviewing the communication and fulfillment gaps you highlighted to prevent similar situations in the future.
If you're open to it, I’d like to follow up directly to confirm your current prescription status and ensure you receive what was promised. Your trust matters, and we’re committed to making this right.
Crystal & Janet
Thank you Crystal for being so patient with me. You were very knowledgeable and professional. Also a shout out to Janet. Thank you ladies for making this easy Jeezy for me.
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Thank you, Elizabeth, for sharing your kind words. We’re so glad to hear that Crystal’s patience and professionalism made a difference for you, and we truly appreciate your recognition of Janet as well. It’s wonderful to know that our team was able to make things easy and comfortable for you. Your feedback means a lot to us.
I called in to discuss an alert I got…
I called in to discuss an alert I got on patient portal and Sara answered all of my questions with professionalism and empathy. Customer service at its finest! Thank you Sara....
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Thank you, Vivian, for taking the time to share your experience. We’re so pleased to hear that Sara was able to address your concerns with professionalism and empathy. Your feedback means a great deal to us, and we’re proud to know that our team delivered the level of customer service you deserve. We’ll be sure to share your kind words with Sara.
Wonderful help from all at Evermeds
Wonderful help from all at Evermeds . Smooth transition and achievement of my goals
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Thank you so much, Brian, for sharing your kind words. We’re delighted to hear that your transition with Every meds was smooth and that you’ve achieved your goals. Your trust means a lot to us, and we’re proud to have been part of your journey.
I’ve been using everymeds since July…
I’ve been using everymeds since July 2025. I’ve lost 40 lbs and very happy with the process. There have been a few situations but all handled professionally and timely. While I’m disappointed with the switch to vials from the pen, I understand there is an availability issue. I trust the company is working to reinstate the pen as this is the main reason I went with everymeds. Hopefully supply will be made available again soon.
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Hi Michael,
Thank you for sharing your journey with us. We’re thrilled to hear about your success since starting with Everymeds in July 2025 and that you’ve already achieved a 40‑lb weight loss. It’s wonderful to know you’re happy with the process and that any challenges you’ve encountered were resolved professionally and in a timely manner.
We understand your disappointment with the temporary switch from pens to vials and truly appreciate your patience and understanding regarding the availability issue. Please know that we are actively working to reinstate the pen option, as we recognize how important it is to many of our patients.
Your trust means a great deal to us, and we’re committed to supporting you every step of the way. We’ll keep you updated as soon as supply becomes available again.
Had issue with getting instructions how…
Had issue with getting instructions how to use the pen. Spoke with Tyler and she went as far as directing me to a video and waited till I watched it and made sure I had no questions.
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Hi Ron,
Thank you for letting us know about your recent experience with using the pen. We’re sorry to hear you initially had some difficulty getting instructions, but we’re very glad that Tyler was able to support you. It’s wonderful to hear that she not only directed you to a helpful video but also stayed with you until you had watched it and felt confident with no further questions.
We truly appreciate your feedback and will make sure Tyler and the team know the positive impact she had. We’re committed to ensuring you feel supported every step of the way.
Please don’t hesitate to reach out if you need any additional assistance—we’re here to help.
I had some issues trying to get my GLP…
I had some issues trying to get my GLP 1 meds this month, I had contacted them via email and on their portal. I finally called support and got Tyler who was so helpful. She walked me thru the whole process and actually helped me fill out the check in form. My script was approved in minutes. She is amazing
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Hi Maureen,
Thank you for letting us know about your recent experience. We’re sorry to hear you had some difficulties accessing your GLP‑1 medication this month, but we’re very glad that Tyler was able to assist you. It’s wonderful to hear that she guided you through the process and helped you complete the check‑in form so quickly.
Your kind words mean a lot, and we’ll be sure to share your feedback with Tyler and the team. We’re committed to making sure your care is as smooth as possible, and it’s great to know that Tyler made such a positive difference for you.
Please don’t hesitate to reach out if you need any further support—we’re here to help.
Spoke with Tyler in CS
Spoke with Tyler in CS, took care of everything for me- pleasant and efficient.
3 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Dear Erika,
Thank you for sharing your experience with us. We’re delighted to hear that Tyler in customer service was able to take care of everything for you. It’s wonderful to know that her pleasant and efficient support made the process smooth and reassuring.
We truly appreciate your kind words, Erika, and we’re proud to have team members like Tyler who provide excellent service and ensure our patients feel well cared for.
Corrected my being Charged Double in Error
I reordered the monthly order for weight loss medication and somehow the payment went through twice. I contacted Everymeds and spoke with Tyler who was most helpful. She escalated the issue and saw that I was fully reimbursed for the second charge which resulted in me being charged correctly. Tyler was very professional, efficient, and is to be commended for her excellent customer service skills. Thank you Everymeds.
2 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Dear Karen,
Thank you for sharing your experience with us. We’re so pleased to hear that Tyler was able to assist you promptly, escalate the issue, and ensure you were fully reimbursed for the duplicate charge. It’s wonderful to know that her professionalism and efficiency made the process smooth and reassuring for you.
We truly appreciate your kind words, Karen, and we’re proud to have team members like Tyler who provide excellent customer service and go above and beyond for our patients.
Sara was very helpful
Sara was very helpful. She helped me get my next dose. She is very knowledgeable and really nice !
2 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Dear Brandi,
Thank you for sharing your experience with us. We’re so pleased to hear that Sara was able to assist you in getting your next dose. Her knowledge, professionalism, and kindness truly reflect the level of care we strive to provide.
We greatly appreciate your kind words, Brandi, and we’re proud to have team members like Sara who make such a positive difference for our patients.
Great customer service
Janet helped me with my questions and took care of everything. Great customer service.
2 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Dear L Fisher,
Thank you for sharing your experience with us. We’re delighted to hear that Janet was able to answer your questions and take care of everything for you. It’s wonderful to know that her support left such a positive impression.
We truly appreciate your kind words, L Fisher, and we’re proud to have team members like Janet who provide great customer service and ensure our patients feel cared for.
I have been using the pen for about six…
I have been using the pen for about six weeks and have been very happy with the product. I submitted my order properly and the system failed. It also put two holds on my credit card. I spoke with Tyler and she escalated the situation. I appreciate her professional demeanor and helpful attitude. I won't know my level of satisfaction until the problem gets resolved and I receive my order. Additionally I chose everymeds because of the pen. I would like to know when it will be back.
2 de janeiro de 2026
Avaliação não solicitada
Resposta da Everymeds
Dear Donna,
Thank you for sharing your experience with us. We’re glad to hear that you’ve been happy with the pen and that Tyler was able to assist you with professionalism and care. We sincerely apologize for the system error and the inconvenience caused by the duplicate holds on your credit card.
Your satisfaction is very important to us, and we will continue to monitor your order until the issue is fully resolved. We also understand how important the pen is to you, and we will provide an update as soon as it becomes available again.
We truly appreciate your patience and kind words, Donna, and we’re committed to ensuring you receive the level of service you deserve.
Can’t get ahold of anyone to cancel…
Can’t get ahold of anyone to cancel services. I have called and just sat on hold for over 30 minutes and I have emailed with no reply back. Horrible company to deal with.
29 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Dear Kristin,
We sincerely apologize for the difficulty you’ve experienced in trying to cancel your services. Waiting on hold for over 30 minutes and not receiving a reply to your email is unacceptable, and we understand how frustrating this must be.
Your feedback is very important to us, and we will escalate this matter immediately to ensure your request is addressed without further delay. Please know that we are committed to resolving this issue quickly and improving our communication process so that situations like this do not happen again.
Thank you for bringing this to our attention, Kristin.
Had an amazing lady guide me to get me…
Had an amazing lady guide me to get me on the right track to get my meds. Appreciate it very much.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Dear Rosa,
Thank you so much for sharing your experience. We’re delighted to hear that one of our team members was able to guide you and help you get on the right track with your medications. Your appreciation means a lot, and we’re proud to have staff who make such a positive impact.
We’re grateful for your kind words, Rosa, and we look forward to continuing to support you.
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