Been using product since about early October got my order last month and haven't had a problem until now, I can't sign into the portal and I only have about one dose left so I can't place my order. It... Ver mais
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Veja o que dizem as avaliações
When it came time for me to check in for the third dose of what I have paid for it says that I don't have an account. I reached out to customer service and they said it was a technical issue, and tha... Ver mais
I’ve been using everymeds since July 2025. I’ve lost 40 lbs and very happy with the process. There have been a few situations but all handled professionally and timely. While I’m disappointed with... Ver mais
A empresa respondeu
I have been using the pen for about six weeks and have been very happy with the product. I submitted my order properly and the system failed. It also put two holds on my credit card. I spoke with Tyle... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Real doctors. Real meds. Right to your door. No waiting rooms, no hassle.
Informações de contato
Estados Unidos
- everymeds.com
3,5
Bom
151 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tyler was very helpful talking my…
Tyler was very helpful talking my through my second order of medication. She spent time making sure I understood how to navigate my dashboard. She was very pleasant also
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Dear Courtney,
Thank you for sharing your experience with us. We’re so glad to hear that Tyler was able to assist you with your second order of medication and took the time to guide you through navigating your dashboard. It’s wonderful to know she made the process clear and pleasant for you.
We truly value your kind words, Courtney, and we’re proud to have team members like Tyler who go the extra mile to support our patients.
Tyler explained the issue
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Dear Shirleen,
Thank you for letting us know about your experience. We’re glad to hear that Tyler was able to clearly explain the issue and provide the support you needed. It’s important to us that our patients feel informed and cared for, and we’re pleased Tyler was able to help.
We appreciate your feedback, Shirleen, and look forward to continuing to assist you.
Tyler at customer service answered all…
Tyler at customer service answered all miy questions and was very helpful.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Dear Sherry,
Thank you for sharing your experience with us. We’re so pleased to hear that Tyler at customer service was able to answer all of your questions and provide the helpful support you needed. It’s wonderful to know that her assistance made a positive difference for you.
We truly appreciate your kind words, Sherry, and we’re proud to have team members like Tyler who ensure our patients feel supported and cared for.
Impossible to cancel, scam company
I ordered with Everymeds and got my first months supply. I could not tolerate the medication and I went through the horrible process of cancelling my subscription which involved long hold times with customer service in ANOTHER COUNTRY! I was assured my account was cancelled but when signing in it continued to show active. I ended up just cancelling the credit card I had used so they could not bill me and then today several months later I was notified that my order is ready to ship.
This company is a scam! Stay away from them
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Dear Johanna,
We are truly sorry to hear about the difficulties you experienced with your subscription. Long hold times, unclear account status, and unexpected charges are unacceptable, and we understand how frustrating this situation has been for you.
Your feedback is very important, and we will escalate this matter immediately to ensure your account is properly reviewed and resolved. Please know that we take concerns like yours seriously and are committed to improving our processes so that patients never have to go through this again.
Thank you for bringing this to our attention,
Good until the 3rd month paid and never…
Good until the 3rd month paid and never received my meds in return I gained 8lbs, consumer service is horrible
29 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Dear Le,
Thank you for sharing your experience with us. We’re very sorry to hear that you did not receive your medication after your third payment and that this has negatively impacted your progress. We understand how frustrating this must be, especially with the added difficulty of reaching our customer service team. Please know that this is not the level of service we strive to provide. We are actively reviewing your case to ensure your medication is delivered promptly and that any billing concerns are resolved. Our team is also working to improve communication and response times so patients can get the support they need without delay. We truly appreciate your patience and feedback, and we are committed to making this right for you.
Medication comes super easy and fast
Medication comes super easy and fast. I did have a difficult time trying to get a receipt that would submit to my HSA. I spoke with Tyler on the phone. She was super helpful and is trying to get me the proper documentation. Otherwise the medication worked great I lost 8 pounds my first two weeks.
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Dear Christine,
Thank you for sharing your experience with us. We’re delighted to hear that your medication arrived quickly and that you’ve already seen positive results in your first two weeks. Congratulations on your progress! We also appreciate your feedback regarding the receipt for your HSA. We understand how important proper documentation is, and we’re glad Tyler was able to assist you. Our team is working to ensure you receive the correct paperwork so you can submit it without difficulty. Your comments help us improve both our service and support, and we’re grateful for your patience while we finalize the documentation process.
EveryMeds Pens Out of Stock
After leaving a previous 5 star review on my initial experience I am now leaving a 3 star review based on my second order. The issue EveryMeds has now are no pen availability. The reason I subscribed to EveryMeds was specifically for their pen. The first month using the pen I had no.issues at all, very simple process just like the video. Could notneven feel the needle or the injection.
The solution they are using now is to send a vial amd give $100 off, total of $279. For the vials this is still expensive compared to other sites if you get a 3 month or 6 month subscription. If the pens are not back in stock by my next order will likely gontona cheaper source. I do not mind paying a little more fornthe pen. I have also found some pens where you can load the syringe and it then works the same. This is another option with a cheaper vial supplier.
I would like tosee response of what is happening with your pen shortage, how is it being addressed, and what is the timing you have been provided with the pen manufacturer. Someone should be in their plant 24/7 making sure they are doing all they can in production.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Dear Andy,
Thank you for taking the time to share your feedback and for your earlier 5 star review. We truly value your support and understand your disappointment regarding the current pen shortage. At present, our suppliers are experiencing significant manufacturing delays, which has impacted the availability of pens across the market. We recognize that the pen offers a simple and comfortable experience, and we are actively working with the manufacturer to restore supply as quickly as possible. While we do not yet have a confirmed timeline for restocking, we are in ongoing communication with them and will update our patients as soon as we receive firm dates. In the meantime, we are offering vials with a discount to help bridge this period. We understand this is not the ideal solution, but it ensures continuity of treatment until pens are back in stock. Our team is committed to keeping responses straightforward, transparent, and empathetic, and we will continue to provide updates as soon as new information becomes available. We appreciate your patience and trust, and we are doing everything possible to resolve this shortage.
I wish I didn't have to give them one star to leave a review…
I wish I didn't have to give them one star.
The first pen arrived, it's easy to put together, but you REALLY have to press hard, The B12 is too viscous to easily go through such a tiny needle, and I had bruises each time I used it. No weight loss, but I didn't really expect it the first month.
The second pen arrived, I opened the first needle and it was bent. I straightened it, and tried tu use the pen, absolutely zero medication came through the needle. I opened another needle and it was also bent, tried again. Same results. Opened the third needle it was fine, but no matter how hard I pressed noting came out - not a single drop.
I immediately notified Readymeds, they asked for a video - which I sent them, I also offered to send the 100% full pen back. I've been told (repeatedly) that my situation has been escalated, and 27 days later - still no money back, and then today I received a "Once in a lifetime" offer to get the medication in a vial - with a regular syringe! I'm guessing that I am not the only one with the same problem.
If you watch the instruction video, she mentions that you have to push hard, that means something is wrong. The needles are too tiny for the b12 mixture - which not everyone needs anyway.
If I could give negative stars I would!
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Dear Sallie,
Thank you for sharing your experience with us. We are truly sorry to hear about the difficulties you encountered with the pens and the frustration caused by the delay in resolving your refund request. Your feedback is very important, and we understand how disappointing this situation has been.
The issues you described with bent needles and difficulty administering the medication are not the standard we aim to deliver. We are actively investigating these concerns with our supplier to ensure quality control is improved. Regarding your refund, we sincerely apologize for the delay and will prioritize resolving this matter for you immediately.
In the meantime, we have offered vials with regular syringes as an alternative to ensure patients can continue their treatment without interruption. We recognize this may not be the solution you initially expected, but it is currently the most reliable option while we work to address the pen supply and performance issues.
We appreciate your patience and the time you’ve taken to bring this to our attention. Please know that we are committed to making this right and will follow up directly with you to ensure your case is resolved promptly.
Ordered because of the pen
Ordered because of the pen. A few days after I received my first box they are changing from pen to needle. Bad customer service no one would pick up on hold forever only to be transferred to full mailbox!
26 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Dear Beth,
Thank you for sharing your feedback with us. We sincerely apologize for the frustration you experienced, both with the change from pen to vial and with reaching our customer service team. We understand that many patients chose our service specifically for the convenience of the pen, and we regret the disappointment caused by the current shortage.
Our suppliers are facing manufacturing delays that have impacted pen availability across the market. While we are working closely with them to restore supply, we do not yet have a confirmed timeline. In the meantime, we are offering vials with syringes to ensure patients can continue their treatment without interruption.
We also recognize that your experience with our customer service was not acceptable. We are addressing these issues internally to improve response times and ensure that patients can reach us more easily.
We truly value your patience and trust, and we are committed to keeping you updated as soon as we have more information on pen availability.
Very good, until recently
I have been enjoying Everymeds and everything has run smoothly, until now. Everymeds auto charges the card you have on file every 25 days. When I reached out to them to reschedule my payment to a few days later, they emailed me and told me this: “However, please note that refills are currently on pause due to an update in how the treatment is being provided.
We will contact you with further information within 72 business hours.
If you have any other questions or need assistance, please let us know, we’re here to help!”
That’s incredibly vague and makes me feel like I did something wrong. And 72 business hours, (9 business days) from the time they sent this message is January 8. I run out of my pen doses on the 4th, which means a lapse in treatment while they figure out what’s going on and even if I’m still eligible.
I’m looking elsewhere for my tirzepatide, unfortunately. Everymeds has been good to me, but the vagueness and having to wait that long for them to figure things out just don’t sit well with me, and that’s truly concerning.
23 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Dear Curtis,
Thank you for sharing your experience and for being a valued patient with EveryMeds. We’re glad to hear that things have run smoothly for you until now, and we sincerely apologize for the frustration caused by the recent pause in refills and the communication you received.The pause is due to an update in how treatment is being provided, and we understand that the message you received may have felt vague. Please know this is not a reflection on you or your eligibility—it is a temporary adjustment while we work with our suppliers and clinical team to ensure the safest and most reliable treatment process. We recognize that the timing is difficult, especially with your doses running out before the stated follow up window. We are actively working to shorten this timeframe and will provide clearer updates as soon as possible. Our goal is to minimize any lapse in treatment and to keep patients informed with transparent communication. We truly appreciate your patience and trust, and we are committed to resolving this quickly. Your feedback helps us improve, and we will continue to keep you updated as soon as new information is available.
I'm making my rating on the intake…
I'm adding this to my review it's been a week and I have nit received my order and getting no answers on the phone or email. If someone doesn't respond to me by phone with tracking information I'm calling my credit card company and reversing the charges. This is no acceptable.
I see why the intake was so easy now. I got a message saying the order was expedited. It's evident that didn't happen.
I'm making my rating on the intake process. I haven't received the medicine yet but the process was smooth sailing. Amy and Tyler were great and we even had a pleasant side conversation. I can't wait to go to Florida to see them in person.
19 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Thank you so much for sharing your experience, Lennette! We’re delighted to hear the intake process felt smooth and that Amy and Tyler made such a positive impression. It’s wonderful that you even enjoyed a pleasant side conversation with them. We’ll make sure your kind words reach them, and we look forward to welcoming you in Florida soon.
Good customer service
I’ve had very nice encounters with the phone representatives. Today I spoke with Tyler and she was very helpful. The online system to reorder was causing me issues but she escalated my reorder and helped me.
18 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Thank you for sharing your experience, Wendy! We’re so glad to hear that your interactions with our phone representatives have been positive. It’s wonderful that Tyler was able to assist you today and quickly escalate your reorder when the online system gave you trouble. We’ll be sure to recognize her for the excellent support she provided.
Everymeds is a scam…
I canceled my subscription with a representative named Sarah on December 1st. She assured me the cancelation would be processed prior to the next billing. On December 10th, I was charged $379.00 for a medication refill I did not request. I called customer support and was told my order would be canceled and my funds refunded. On December 11th, I received notification that the meds I didn't order were being shipped. I requested they cancel the order via the link that was sent with the notification email. As of December 15th, my membership has not been canceled, my refund has not been processed and I had to file a dispute with my bank, cancel my card, and reach out again to their customer service. I received the medication shipment today and have asked what they would like me to do with it. I have not received a response but will update my review if any of this resolves.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Hi Shawn, thank you for sharing these details with us. We are currently reviewing the information you’ve provided regarding your cancellation, billing, and shipment. We understand the frustration this has caused and will update you shortly with next steps, including guidance on the medication you received.
I’ve lost 8 pounds in two weeks!
I’ve lost 8 pounds in two weeks!! Everymeds provided prompt medical review and delivery. I think the addition of B12 really helps. Highly recommended!!
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Hi Lavon, that’s amazing progress — congratulations on losing 8 pounds in two weeks! We’re so glad the prompt medical review and delivery helped, and it’s great to hear the addition of B12 is making a difference. Highly recommended feedback, thank you for sharing!
I was very pleased with the whole process!
I was very pleased with the whole process and my results. The sale price got me started, but when I realized that it would not stay at that price. It was more cost effective for me to use a company near and a lot cheaper!
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Thank you, Lynese, for sharing your experience with us. We’re delighted to hear that you were pleased with the process and your results. While we understand that pricing played a role in your decision, we truly value the opportunity we had to serve you and are glad you started your journey with us. Your feedback helps us continue improving, and we wish you the very best moving forward.
I was having serious side effects with…
I was having serious side effects with sulfur burps and vomiting. I tried all day long to find a medical chat person. I could not find a medical chat tab and the people that were answering the phone and the messages were giving me the runaround. I can’t believe there is not someone on staff who t is a medical professional that can answer my questions. There are a lot of companies out there that will give you a Zoom meeting with a registered nurse who is also available for any questions. You may have at future time. Find a company that offers that. Every Meds doesn’t seem like a legitimate company.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Hi Mary, we sincerely apologize for the inconvenience and frustration you’ve experienced. Your queries are being reviewed with urgency, and we’ll provide you with a detailed response soon. Thank you for bringing this to our attention — we take your concerns seriously and will be in touch shortly.
Ashley was great
Ashley was great! She answered all my questions and provided extra info that I wasn't thinking about!
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Hi Aisha, thank you for sharing your experience! We’re so glad to hear that Ashley was able to answer all your questions and even provide extra information you hadn’t considered. We’ll be sure to recognize her for the excellent support she provided. We truly appreciate your feedback and your trust in us.
Hello I had a customer service issue…
Hello I had a customer service issue with my pen. It took a minute but they came through and I'm extremely satisfied.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Hi Robin, thank you for sharing your experience! We’re glad to hear your issue was resolved and that you’re extremely satisfied with the outcome. Your feedback means a lot to us, and we appreciate your patience while we worked through it.
Sara is the BEST
Had a few issues - prescription didn’t get approved, and information on my account on the portal was incorrect. Sara was fantastic!! Quickly sent me a link to resubmit for my refill prescription which was approved in seconds. Sara even took the time to follow up a few days later once IT fixed my portal account to make sure I had access to everything. I have had a great experience with both the meds, and the company itself!
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Thank you for sharing your experience with us! While I’m sorry to hear about the initial issues with your prescription approval and portal information, I’m delighted that Sara was able to step in so quickly and provide such excellent support. It’s wonderful to know she not only resolved your prescription in seconds but also followed up to ensure your portal access was fully restored. We’re thrilled that you’ve had a positive experience with both your medication and our company, and we’ll be sure to recognize Sara for her outstanding service.
Very professional
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Everymeds
Thank you so much for your kind words! We’re glad to hear you found the support very professional. Your feedback means a lot and motivates us to keep delivering the same high standard of service.
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