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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This was my first time purchasing from Evey and I was not disappointed. I had my eye on a gigantic Chanel handbag but just needed a little extra reassurance it’s exactly what I wanted. Evey delivered,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have now used EveysPreloved twice and on both occasions I received the very best and most personalised service. I would strongly recommend to anyone looking for or selling a bag and I will definite... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was my second purchase of a YSL handbag through Evey, and once again I was so impressed. The quality and condition of the bag were absolutely amazing, even better than expected. Everything was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a great experience working with Evey to resell my Chanel bag — super quick, responsive and she managed to get me a fair price too. Would definitely recommend!

A empresa respondeu

Detalhes da empresa

  1. Loja de Bolsas
  2. Loja de Malas e Bolsas

Escrito pela empresa

Eveyspreloved is a luxury consignment service offering a personal experience to both buyer and seller. Our selection of luxury items are carefully curated often offering unique pieces, which are vintage, or current collections. We aim to provide excellent customer service for both the buyer and the seller curating a stress free experience. Eveyspreloved is not affiliated, associated, or connected with any of the brands sold on this site. All items are pre owned.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

330 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent
Saw the red Hermes shoes and literally 24 hours later I have them ! And love them
Thanks Evie for making it happen so quickly …just in time to fly home to USA
💖💖

27 de março de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Hello Michele,
I am delighted to read that we were in good time before you left to cross the pond, and that your beautiful shoes are to be loved again.
Looking forward to welcoming you back again soon.
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

I am delighted with my new bag

I am delighted with my new bag and the service is exceptional.

24 de março de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Hello Amanda,
I was delighted to welcome you back to Eveyspreloved and I am so happy that you are pleased with the bag, and also your experience with us too.
I look forward to welcoming you back again soon:)
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

Fabulous service and love my bag ❤️

Fabulous service and love my bag ❤️

13 de março de 2026
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Hello Jo,
Thank you so much for sharing your kind words.
It is a gorgeous bag and I am delighted that you were so happy with the service received to you.
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

Amazing.

beautiful bag
amazing company to deal with very helpful. 100% will be buying from you again 🤭

20 de março de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Hello Adrianne,
It was my pleasure to be able to assist you and thank you so much for your kind words about my company.
Looking forward to welcoming you back in the near future.
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

From day one Evey was super helpful

From day one Evey was super helpful. Explained how everything worked. Priced the item properly and took care of all the details. The communication with her was great. Highly recommended.

20 de março de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Thank you very much for your review, and also for your patience for me to find a new home for your beautiful bag.
I look forward to welcoming you back to Eveyspreloved in the future.
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

Thank you Evey x

Thank you Evey, fabulous service. Sent my bag to Evey & it was listed on her instagram and website very quickly. The attention to detail in Evey’s listing were great. I enjoy watching Evey’s Reels of the bags she has for sale. The sale of my bag was a pleasant transaction. Very pleased and will use Evey again 5 stars

13 de março de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Alisha, thank you very much for sharing your feedback and I am really pleased that the service received to you was appreciated.
I really enjoy to share the reels, and your bag was a pleasure to present.
Thank you again
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

This was my 3rd item sold with Evey's…

This was my 3rd item sold with Evey's Preloved. A truly exceptional service this time selling jewellery. My local jeweller offered a fraction of the price achieved. All done easily and gracefully via the phone and Evey's website. Highly recommend.

15 de março de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Thank you for entrusting me with a beautiful piece of jewellery, and I am delighted to read that the price achieved for you exceeded well above expectation .
Looking forward to helping you again soon to find your gorgeous pieces new homes.
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

I bought a Mulberry Bayswater tote

I bought a Mulberry Bayswater tote, my first pre-loved luxury handbag, through Evey's Preloved and had a great experience. She helped ease my fears about buying pre-loved by jumping on a call with me prior to purchase. She took time with me as I asked questions, and she was able to share that she only buys from people she knows and could tell me about where the bag came from. I live in the U.S. and had to pay a tariff in addition to shipping, which was a bummer, but out of our control.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Hello Ann,
It was really great for me to be able to chat with you and also to share a little history about your bag too seeing as the seller was personally known to me.
I really hope that we may meet in person one day should either of us be travelling across the pond and I look forward to our paths crossing again in the future.
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

Got my bag yesterday

Got my bag yesterday. SO in love with it! Think it’s my favourite bag I’ve ever brought. Great service and FAST delivery. Looking at selling a few bags with her now aswell. Great service!

10 de março de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Keeley,
Thank you so much for entrusting Eveyspreloved for the first, and I believe not the last time to find you your favourite bag :)
Enjoy and until the next time .
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

5stars as I had no problem getting in…

5stars as I had no problem getting in touch replying was fast and was lovley lady to deal with
Would buy again thanks to the good service I recived carnt fault it.

8 de março de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Thank you so much Char for the five stars and we are delighted to know that you were happy with the service received to you.
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

I would 100% recommend Eve!!!!

I would 100% recommend Eve!!!!! She was so present and involved from my very first question!! I also had a video call so I could see the bag in real time and she took me through every part of the bag and its history. Will definitely use again without question!!!! Also posted so quickly and safely.

4 de março de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Hello Rhona,
I was so happy to receive your message when your gorgeous bag arrived to you and I am delighted that you were happy with the service received .
Looking forward to welcoming you back again soon to Eveyspreloved.
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

Highly Recommend

Evey is the consummate professional. She presents everything beautifully, is meticulous in her care of items and is extremely helpful and very friendly. Thank you so much for everything.

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Hello Gilly,
Thank you so much for sharing your kind words, it was a pleasure to be able to assist you.
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

Incredible service, bags and engagement

Evey’s service is incredible.

I have purchased several bags from her, and I have never been disappointed with the bag, service or chatting with Evey.

Highly recommended.

2 de março de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Hello Margo,
Thank you so much for returning to Eveyspreloved to find another gorgeous Preloved bag which I know you will adore to carry and use :)
Until the next time
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

5 star service

Evey sold a bag of mine and provided the most amazing experience. She communicated the process thoroughly and gave me updates along the way. The sale was quick and the process was seamless. Will definitely be returning!

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Hello Lily,
Thank you so much for sharing your feedback of the experience and I look forward to welcoming you back again soon to Eveyspreloved.
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

.great experience selling via Evey

I sold a Gucci bag with Evey recently.
Everything was super efficient and well communicated
The bag was sold and the money in my account within 48 hours of initial contact with Evey
The whole experience was very smooth and politely communicated.
I have no hesitation in recommending her service to anyone looking to buy or sell a designer bag

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

It was so lovely to reconnect with you after so many years Laura , and I am delighted to know how happy you were with your first experience with Eveyspreloved:)
I look forward to welcoming you back again soon.
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

Evey is just so good !

Evey is just so good !
Always so helpful and great communication on the posting of items and checking everything has arrived okay and that you are happy with your purchase .
Highly recommend .👏

22 de fevereiro de 2026
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Thank you so much Jane for sharing your review and delighted to be recommended :)
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

Evey has sold two of my bags

Evey has sold two of my bags. It has been a great experience dealing with eveyspreloved. From my initial meeting
with Evey, right through to the process of selling my bags, she was a pleasure to deal with. She is professional, honest and gives the best advice. I am really delighted I decided to sell with her.

Alexandra

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Hello Alex,
It was a pleasure to meet you in person, and thank you so much for your kind words it is much appreciated.
Your bags which are now received to new homes were so happily received, and I know that the care that you gave to your bags will be continued.
Best wishes
Evey

Avaliado com 5 de um total de 5 estrelas

Returning customer....This was my second purchase from Evey

This was my second purchase from Evey, and another great experience it was, had an issue with no tracking but Evey provided me with information via DM and my beautiful bag arrived within a week!
Looking forward to my next purchase from eveyspreloved!! 😍

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Hello Caroline ,
Thank you so much for returning to Eveyspreloved to find a fabulous second bag :)
Thankfully the little gremlins for automated e mails are sorted out and I am happy that we were able to dm together for tracking details .
Enjoy and thank you for sharing your gorgeous pic of you with your bag xxx

Avaliado com 1 de um total de 5 estrelas

Not suitable for high-value goods

I believe this is a legitimate operation; however, my experience was deeply troubling and placed me under an extraordinary amount of stress from start to finish.

I entrusted Evie with a highly precious and exceptionally valuable handbag, valued in the region of £20,000. Given the nature of luxury goods, condition is paramount. When the bag was returned to me, it was no longer in the mint condition in which I had provided it. Stickers that are essential to preserving value had been removed and, in several places, had fallen off entirely. For an item whose worth is intrinsically linked to its pristine condition, this was profoundly disappointing and upsetting.

As time passed, it became clear that the bag was not going to sell through her services. This was not due to the quality or desirability of the item, but rather because she simply does not appear to have the client base required to handle assets of this calibre. When I made the decision to collect my bag, the process became unnecessarily difficult and confrontational. I was placed in an extremely uncomfortable position where I was effectively prevented from retrieving my own property unless I agreed to pay a substantial and unexpected.

While I do not dispute that this business operates in a legitimate capacity, the manner in which this transaction was handled fell far below what I would expect when dealing with luxury goods of this magnitude.

For these reasons, I personally would never choose to use this service again, nor would I feel comfortable recommending it to others who the careful handling of high-value items.

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Dear Laila,
I am very upset and quite shocked to read your review, especially so as you came to me from a word of mouth recommendation.
We are a small business, every review is important to us, and I wanted to take the time to reply to your words above.
You met me in person at our location, we sat and spoke about the high value that you wished to achieve for your bag which I did say was quite a high expectation at the time . We looked at the bag together and your bag was returned to you in the exact condition that you gave it to me. At the time that you delivered to me your bag, you were concerned to open your bag yourself , and you showed me that the central sticker on the hardware closure was a little loose, this was from when you had understandably opened and closed the bag. The central sticker was even photographed in images when the bag was photographed for our website and clearly seen. Prior to returning your bag to you , I sent you an image showing you the carrier bags, ribbon, receipt and dust covers and bag which you thanked me for . I understood that your work as a trainee lawyer endured long and late working hours and I answered all of your calls and texts whenever received, often we spoke or texted late at night and early morning too. We have done everything in our power to accommodate you and to sell your bag, however to sell a high ticket item, and this is something we are successful to do when realistically priced, it does takes time. With barely any notice from you, you asked me to meet you before opening hours at our location for you to collect your bag for a party , which I could not do at such short notice, so we agreed to meet at midday at our location. You then said that you could not make that time and asked me to come to your offices in central London which I was not able to do myself and so I offered another solution to you as you really wanted the bag for the party. I was able to at very short notice arrange a hand delivery to your offices and quoted you the charge that the courier would charge you. You decided for this solution, whereby your bag was safely delivered to you within a few hours of booking, and in good time for you to hold it at the party you wanted to attend for your legal team.
I truly do not know what more we could have done for you, and I quote the following message that you wrote to me on What's App, the day that your bag was returned to you in the exact condition that you delivered it to me.
' I know this one did not work, but my sister has other items in used condition and I would very much like to have a working relation going forward'
We are a small business, every review is important to us, but your review has totally shocked and upset me.
Your bag was returned to you in the exact condition as it was delivered. You unfortunately could not come yourself to collect your bag which is a high ticket item, so the only solution we could find was to arrange a hand delivery option to you for both peace of mind and security , and importantly for you to have it in good time for your party.
Should you wish to speak to me directly, please do reach out and I look forward to hearing from you.

Avaliado com 5 de um total de 5 estrelas

Sometimes you just find a little gem…

Sometimes you just find a little gem online.

That's what Eveys Preloved is. A carefully curated collection of the most gorgeous items at really reasonable prices. Delivered with care and a smile. A truly wonderful experience. I'll definitely be bookmarking this site and you should too. Thank you!

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Eveyspreloved

Resposta da Eveyspreloved

Thank you for your review, it made me smile :)
It was a pleasure to meet you and thank you for sharing your experience of our service to you .
Best wishes
Evey

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