Great purchasing experience and website is elegant and clear. Customer service is fast and really available. Only thing, that’s a pity I could not buy another flight because ora was not made available... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Great purchasing experience and website is elegant and clear. Customer service is fast and really available. Only thing, that’s a pity I could not buy another flight because ora was not made available... Ver mais
A empresa respondeu
From the very beginning, your team was responsive, professional, and genuinely helpful. My inquiry was handled quickly and with great attention to detail, which made the entire process smooth and... Ver mais
A empresa respondeu
recently purchased a travel gift card from Flightgift, and it turned out to be a thoughtful and flexible present. The process was quick and easy, and I liked how it can be personalized with a message... Ver mais
A empresa respondeu
J'ai commandé une e-Card pour l'anniversaire d'une amie. Elle ne l'avait pas reçue car c'était sur son mel pro (donc hyper sécur), alors Flightgift m'a envoyé le document en PDF, j'ai donc pu lui imp... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
And so should you!
Concertgebouwplein 7, 1071 LL, Amsterdam, Holanda
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I don't travel often, but when I needed to cancel my previous travel, this customer service was so helpful.
I felt comfortable working with them and getting a new flight. There aren't enough stars to show how grateful I am.

Resposta de Experiencegift
Ich habe meinen Gutschein f6XN8JTEqu über 200€
am 10.3.26 im Hotel IBIS Heidelberg eingelöst.Ich habe von der Buchung eine Kopie gemacht in der die
200€ eingelöst waren.Im Hotel wurde keine Buchung
gefunden und somit sind meine 200€ weg.Kann
Hotelgift die Einlösung des Gutscheins nachvollziehen.Wenn möglich in Deutsch

Resposta de Experiencegift
Easy website to navigate, but most importantly very efficient in sorting out an error. Highly recommend

Resposta de Experiencegift
J'ai commandé une e-Card pour l'anniversaire d'une amie. Elle ne l'avait pas reçue car c'était sur son mel pro (donc hyper sécur), alors Flightgift m'a envoyé le document en PDF, j'ai donc pu lui imprimer et lui mettre dans une jolie enveloppe.
Super expérience :-)

Resposta de Experiencegift

Resposta de Experiencegift
Warning this is a scam company. Received voucher as a gift and tried to use it for a booking only to discover it was expired. No expiration date on our voucher. We leaned it expired in two years and we are just outside that window. I reached out but no wiggle room or extensions allowed. In addition you need to redeem voucher on their platform where the selection is limited and the prices are inflated. What a racket! Stay clear, buyer beware!

Resposta de Experiencegift
Using Traingift (one of Experiencegifts brands):
Traingift is refusing to let me use my voucher for my desired train connection, which Deutsche Bahn would sell to me without any issues.
Also, not all connections are shown. A connection I would have switched to is straight up not showing up (or any connections between the two selected stations), even though many trains pass through them each day (Krakow > Prague).
In the future, I will avoid Experiencegift and their subbrand Traingift. It feels like it is intentionally made difficult to redeem the vouchers.

Resposta de Experiencegift
Had an issue with gift cards not being received, contacted the customer support and they very quickly responded and refunded my money promptly. On a side note , the gift cards did finally show up!

Resposta de Experiencegift

Resposta de Experiencegift
My $300 voucher did not list an expiration date, and to my surprise it had expired by one month when I tried to book a flight. The customer service representative claimed there was nothing that she could do to help me. I asked for the CEO's contact info so that I could try to resolve the issue, but I was denied any additional information. A total waste of money.
I received the voucher as a gift, so I didn't know the date of purchase.

Resposta de Experiencegift
I really loved the website and It’s design help me quickly choose the amount and the categories of gift card. It was very seamless.

Resposta de Experiencegift
This company refuses to redeem our voucher for 600euro that we got as a wedding gift. It was only 4 weeks out of date. We explained we could not travel due to a family members being diagnosed with a serious condition but no empathy was shown. I would not recommend this website as they have not shown any goodwill

Resposta de Experiencegift
The fast response and clear messaging from flight gift is excellent. They resolve queries quickly.

Resposta de Experiencegift
My sister purchased an experience hotel voucher for me.
They charged us £135 for a room that was available directly from the hotel for £58 - ALL IN NO FURTHER FEES - CONFIRMED AT HOTEL.
Shocking rip off !!
Please do not contact me to justify charging over double the going price - Remove my details from your database and may we never cross paths again!

Resposta de Experiencegift
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