Great purchasing experience and website is elegant and clear. Customer service is fast and really available. Only thing, that’s a pity I could not buy another flight because ora was not made available... Ver mais
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From the very beginning, your team was responsive, professional, and genuinely helpful. My inquiry was handled quickly and with great attention to detail, which made the entire process smooth and... Ver mais
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recently purchased a travel gift card from Flightgift, and it turned out to be a thoughtful and flexible present. The process was quick and easy, and I liked how it can be personalized with a message... Ver mais
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J'ai commandé une e-Card pour l'anniversaire d'une amie. Elle ne l'avait pas reçue car c'était sur son mel pro (donc hyper sécur), alors Flightgift m'a envoyé le document en PDF, j'ai donc pu lui imp... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Experiencegift
Escrito pela empresa
🎁 Home of Flightgift, Hotelgift, Traingift & Activitygift
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with free priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with free priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
The best travel gift cards worldwide
Escrito pela empresa
- Valid for 2 years
- Enough time to decide where to go
- Free shipping worldwide
- & Instand delivery for digital gifts
- Personalize your gift cards
- Add a photo and a message
- Unbeatable choice
- We offer thousands of gift experiences worldwide
We believe in experiences over things
And so should you!
Experiencegift makes gifting unforgettable with access to thousands of unique experiences worldwide. Whether it’s thrilling adventures, relaxing getaways, or gourmet dining, there’s something for everyone. With flexible delivery options and 2 year validity, it’s the perfect gift for creating lasting memories, anytime, anywhere.
Informações de contato
Concertgebouwplein 7, 1071 LL, Amsterdam, Holanda
- experiencegift.com
Need the perfect gift? 🎁
4,4
Excelente
460 avaliações
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Excellent service and prompt action…
Excellent service and prompt action when enquiring about a refund.
27 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Hello Finnbar,
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience and truly appreciate you taking the time to share your feedback. It’s wonderful to know our service met your expectations.
We look forward to assisting you again in the future!
Kind regards,
Nikolas
Experiencegift Team
Very professional and rapid response…
Very professional and rapid response from Korina at Hotelgift.com. I needed to cancel a booking and credit the amount to my code and this was done immediately and without fuss.
28 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Hello Glenn,
Thank you for your kind words!
We're thrilled to hear that Korina was able to assist you promptly and professionally. We always aim to make the process as smooth and efficient as possible.
We appreciate your feedback and look forward to helping you again in the future!
Kind regards,
Nikolas
Experiencegift Team
Quick and Accurate Response
Quick and Accurate Response! Had an issue with my gift card and I immediately got a response and had it resolved. Will definitely be purchasing again!
28 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Hello Raymond,
Thank you for your wonderful feedback!
We're delighted to hear that your issue was quickly resolved and that you had a positive experience with our support team.
We appreciate your trust in us and look forward to assisting you again in the future!
Kind regards,
Nikolas
Experiencegift Team
Nikos was quick
Nikos was quick, helpful and honest with his help.
27 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Dear Vanessa,
Thank you for sharing your experience!
It’s wonderful to know that Nikos’ quick and honest support made a positive difference. We’ll make sure he sees your kind words!
Kind regards,
Vaggelis
Experiencegift Team
Resposta de Experiencegift
Dear Cristiana,
Thank you for your kind words!
It’s great to hear that Nikos made your Experiencegift journey even smoother. We’ll be sure to pass along your thanks!
Kind regards,
Vaggelis
Experiencegift Team
Worst experience ever!
Worst experience ever!! Made a mistake with my second name and it was their mistake. I figured it out one day before my flight to NY and they couldn't do anything. At some point the customer support stoped answering me. Worst site EVER! Don't use it. Seems like a scam!
25 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Update 08 May 2025,
Dear Christina,
While we're sorry that this situation caused you stress prior to your departure, we’re glad to know that you were able to travel using your original booking without any issues.
Our team had confirmed that your ticket was valid as issued, and we did our best to reassure you ahead of your flight. We also remained available for any further assistance, though we didn’t hear back from you after our last communication.
Should you need anything else in the future, we remain at your disposal.
Kind regards,
Vaggelis
Experiencegift Team
------------------------------------------------ -------------------------
Dear Christina,
Thank you for taking the time to share your feedback, and we’re truly sorry to read about your frustration.
Please allow us to clarify that there was no mistake in the name on your booking. Airlines only require the first name and surname of a passenger, and any second or middle names are not mandatory for travel. We explained this to you in our communication and reassured you that your ticket was valid as issued.
Our customer success team remained at your disposal throughout and responded to all your queries as promptly as possible. We're sorry if it felt otherwise and regret that this caused you any stress before your trip.
We remain at your disposal.
Kind regards,
Vaggelis
Experiencegift Team
Nikos was supremely timely with an…
Nikos was supremely timely with an issue I had. Big kudos to the fantastic service being offered by Flightgift!
24 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Hello Akshay,
Thank you for your kind words!
We’re so pleased to hear that Nikos was able to assist you promptly and that you’re happy with the service.
Your feedback truly means a lot to us, and we’re grateful for the opportunity to serve you.
Kind regards,
Nikolas
Experiencegift Team
This company goes over and beyond for…
This company goes over and beyond for you to have a good experience with them.
It's always iffy to purchase anything on the internet, this company made me feel very secure.
23 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Hello Kelly,
Thank you for your wonderful feedback!
We're truly glad to hear you felt secure and well-supported throughout your experience with us. Going the extra mile for our customers is what we aim for—your trust means a lot!
Kind regards,
Nikolas
Experiencegift Team
Quick response to emails
The company's response to emails is always prompt and very easy to understand.
23 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Hello Gail,
Thank you for your kind words!
We're happy to hear that our communication has been clear and timely. We’re always here to help whenever you need us!
Kind regards,
Nikolas
Experiencegift Team
Amazing Customer Service
Nikolas was always prompt and gave great information and assistance.
17 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Hello Michelle,
Thank you for your lovely feedback!
We're so glad to hear that Nikolas was able to assist you promptly and effectively.
Your satisfaction means a lot to us!
Kind regards,
Nikolas
Experiencegift Team
Excellent customer service from Nikos_K
I purchased a voucher and dealt with Nikos who was more than helpful - top class customer service. Thank you Nikos_K.
22 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Hello Lorraine,
Thank you for your kind words!
We're thrilled to hear you had a great experience, and Nikos will be especially pleased to know his support made a positive impact.
We appreciate your feedback and hope the gift is enjoyed
Kind regards,
Nikolas
Experiencegift Team
I can only say the help and assistance…
I can only say the help and assistance I received from the staff was so appreciated and solved my issue with complete professionalism so thank you
18 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Hello Michael,
Thank you for your kind words!
We’re so pleased to hear that our team was able to assist you with professionalism and resolve your issue.
Your appreciation means a lot to us, and we’re always here to help whenever you need it.
Kind regards,
Nikolas
Experiencegift Team
Excellent customer service
I had a problem with my booking, emailed customer service department and had a reply immediately and the problem sorted amazing service. I would highly recommend hotelgift.
16 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Dear C Guest,
Thank you for sharing your experience!
It’s wonderful to know our customer success team was able to quickly assist with your booking issue. Providing top-notch service is always our priority, and your recommendation means a lot.
We hope your next stay is just as seamless and enjoyable!
Kind regards,
Vaggelis
Experiencegift Team
Don't buy a gift voucher
Failure to extend a gift voucher that expired 7 weeks ago is pretty petty.
As someone who works in the hospitality industry I would not recommend!
*UPDATE*
Email received explaining the company will not extend the voucher as other vouchers were extended in 2024 due to COVID (WHO ended the pandemic effectively from May 2023 and the voucher you extended September 2024) however Athan explained under no circumstances are vouchers extended. It is hardly fair to make an exception for others and the fail to make an exception for another - very unreasonable on your behalf.
14 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Dear Donna,
Thank you for your feedback.
We take your concerns seriously and we will investigate this matter to understand your case. Our team will contact you directly for further information.
Thank you for your patience.
Kind regards,
Nikolas
Experiencegift Team
great customer service - thanks Xenia _T
Super easy platform to use with great selection and really responsive customer service team! Resolved an incorrect booking on my part with 1 email. Very grateful and would definitely recommend. Thanks for your help Xenia _T!
12 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Dear Lucy,
That’s wonderful to hear — huge kudos to Xenia for turning things around with just one email!
It's great knowing the platform and customer success team made the experience smooth from start to finish. Thanks for sharing your kind words and for recommending us!
Kind regards,
Vaggelis
Experiencegift Team
Experience Gift nie wiede!!!!
Es tut mir leid, aber ich muss hier definitiv eine 1 Stern Bewertung abgeben, da der Sachverhalt nach fast zwei Wochen immer noch nicht geklärt ist. Ich bin Botschafter von der Firma Dannemann und hatte ein Event in Berlin gebucht. Im Internet hatte ich mit dem Gutschein Code in Berlin das NH Hotel am Potsdamer Platz gebucht und meine Bestellbestätigung mit allen Nummern bekommen. Als ich dann voller Freude ein paar Wochen später in Berlin angekommen war, wollte ich im Hotel einchecken. Das Event war auch noch nicht im Gange und hatte noch 60 Minuten, welches ich dann zu Fuß zurücklegen wollte. Am Schalter begegnete man mir dann mit der Aussage, dass keine Buchung vorliegt. Es gab einen hin und her, der Gutschein bzw die Nummern waren nicht bekannt und man verwehrte mir das Zimmer über Hotelgift.
Ich ging also erst einmal zu meinem Event packte meine Sachen wieder ins Auto und sprach das Thema dann während des Treffens an. Wir gingen dann zusammen mit der Regionalleiter in das Hotel und es lag immer noch keine Bestätigung seitens Hotel Gift vor, Dannemann bezahlte das Zimmer dann noch einmal, um die Übernachtung vollständigen zu können, so dass ich dann nicht nach Hause fahren musste.
Als ich dann die nächsten Tage wieder zu Hause ware, habe ich natürlich Kontakt auf und schickte Hotelgift die Rechnung, die wir dann mit der normalen Bezahlung bekommen haben. Seitdem hat sich hier nichts, außer ein ewiges schriftliches hin und her mit E-Mails, getan. Ein absolut trauriges Bild, HotelGift sagt, ich soll mich an das Hotel wenden, das Hotel sagt, ich soll mich an Hotelgift wenden. Eine Katastrophe, ich kann nur abraten, über diesen Dienstleister einen Gutschein zu kaufen, bezahlen Sie lieber das Hotel und sparen Sie sich den Ärger.
Mit freundlichen Gruß Frank Riebe
4 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Update 08.05.2025
Lieber Frank,
wir hoffen, dass wir dich mit unserer Hilfe zufriedenstellen und dein Anliegen effektiv angehen konnten.
Solltest du weitere Hilfe benötigen oder zusätzliche Fragen haben, zögere bitte nicht, uns zu kontaktieren. Wir sind immer für dich da.
Mit freundlichen Grüßen,
Michail
Hotelgift Team
----------------------------------
Lieber Frank,
vielen Dank, dass du dir die Zeit genommen hast, uns deine Erfahrungen mitzuteilen.
Es tut mir sehr leid, von den Schwierigkeiten zu hören, die du beim Check-in hattest, und ich kann mir gut vorstellen, wie frustrierend diese Situation für dich gewesen sein muss. Wir stehen bereits mit unserer Partnerfirma in Kontakt, um die Angelegenheit weiter zu untersuchen und eine Lösung für dich zu finden.
Wir werden uns in Kürze per E-Mail mit einem Update bei dir melden. Vielen Dank für deine Geduld und dafür, dass du uns die Möglichkeit gibst, das wieder in Ordnung zu bringen.
Mit freundlichen Grüßen
Michail
Hotelgift Team
Ordering was simple and the support by Nikos was really fast and great
Ordering was simple and the support by Nikos was very fast and very nice.
Would order here again !
8 de abril de 2025
Avaliação não solicitada
Resposta de Experiencegift
Dear I.L
Thank you so much for your kind words!
We're delighted that you found the ordering process easy and that Nikos was able to provide such helpful support. We look forward to assisting you again whenever you're ready for your next experience!
Kind regards,
Vaggelis
Experiencegift Team
Resposta de Experiencegift
Hello Arthur,
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with our customer service.
Providing outstanding support is something we take great pride in, and your feedback truly means a lot to us.
Kind regards,
Nikolas
Experiencegift Team
Es war alles gut auch wenn man sich nur…
Es war alles gut auch wenn man sich nur auf Englisch verständigen muss,aber da hackt es eher an mir.
Mein kleines Problem hatte ich auch selbst verursacht da ich den Buchstaben S in EngabeCode mit der 5 verwechselte.....aber als ich korrigierte lief alles reibungslos.
27 de março de 2025
Avaliação não solicitada
Resposta de Experiencegift
Lieber Daniel,
es freut uns sehr, dass du zufrieden mit unserem Service bist!
Hoffentlich kannst du mit deinem Geschenk wunderbare Erinnerungen kreieren.
Miriam von Experiencegift
Snel reactie en geregeld.
Heel snel reactie op mijn vraag in de mail en meteen een oplossing gegeven door Xenia.
31 de março de 2025
Avaliação não solicitada
Resposta de Experiencegift
Wat fijn om te horen dat je zo snel geholpen bent door Xenia! Bedankt voor je mooie review en graag tot een volgende keer!
Groetjes, Paul van Experiencegift
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