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Experiencegift Avaliações 460

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great purchasing experience and website is elegant and clear. Customer service is fast and really available. Only thing, that’s a pity I could not buy another flight because ora was not made available... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the very beginning, your team was responsive, professional, and genuinely helpful. My inquiry was handled quickly and with great attention to detail, which made the entire process smooth and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

recently purchased a travel gift card from Flightgift, and it turned out to be a thoughtful and flexible present. The process was quick and easy, and I liked how it can be personalized with a message... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

J'ai commandé une e-Card pour l'anniversaire d'une amie. Elle ne l'avait pas reçue car c'était sur son mel pro (donc hyper sécur), alors Flightgift m'a envoyé le document en PDF, j'ai donc pu lui imp... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Souvenirs
  2. Agência de Passagens Aéreas
  3. Hotel
  4. Agência de passagens de trem
  5. Agência de Viagens

Sobre Experiencegift

Escrito pela empresa

🎁 Home of Flightgift, Hotelgift, Traingift & Activitygift
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories

Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with free priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.

✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide

The best travel gift cards worldwide

Escrito pela empresa

Valid for 2 years
Enough time to decide where to go
Free shipping worldwide
& Instand delivery for digital gifts
Personalize your gift cards
Add a photo and a message
Unbeatable choice
We offer thousands of gift experiences worldwide

We believe in experiences over things

And so should you!

Experiencegift makes gifting unforgettable with access to thousands of unique experiences worldwide. Whether it’s thrilling adventures, relaxing getaways, or gourmet dining, there’s something for everyone. With flexible delivery options and 2 year validity, it’s the perfect gift for creating lasting memories, anytime, anywhere.

Informações de contato

Need the perfect gift? 🎁

This year, gift experiences with a flexible travel gift to remember!

4,4

Excelente

O TrustScore é 4.5 de um total de 5

460 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Fast response!

I got a reply in less than an hour! Great costumer service!

27 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Hello Athanasia,

Thank you for your kind feedback!

We're thrilled to hear you had such a positive experience with our customer service team.

We hope to see you soon again.

Kind regards,
Nikolas
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

very competent and responsive

23 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Dear Customer,

Thank you for your kind words!

We’re thrilled to hear you found our service both competent and responsive. Ensuring a seamless experience for our customers is always our priority, and feedback like yours keeps us motivated to keep delivering excellence.

We truly appreciate your support.

Kind regards,
Nikolas
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

Toll :)

Toll :)
Einfach, clever, spannend

25 de janeiro de 2025
logotipo da Experiencegift

Resposta de Experiencegift

Lieber N.,

es freut uns sehr, dass du zufrieden mit unserem Service warst! 

Hoffentlich hat der Empfänger deiner Geschenkkarte viel Freude mit dem Geschenk und kann wunderbare Erinnerungen kreieren. 

Lisa von Experiencegift

Avaliado com 5 de um total de 5 estrelas

Awesome!

I laughed at the topic of the automatic reply on my email to customer service: help is on the way. Help came really quickly, empathized and offered a solution without me asking but because of my question. I was really happy with this. We gifted it today and it was a huge succes. The design was awesome and made it so much more perfect. Very satisfied, will definitely recommend!

22 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Hello Fabienne,

Thank you so much for sharing your experience!

We're delighted to hear that our quick response and proactive assistance made a positive impression on you. It's wonderful to know the gift was a huge success and that you appreciated the design—it means a lot to us that we could help make it extra special.

Your kind words truly motivate us to continue delivering the best service possible.

Kind regards,
Nikolas
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

Professional and kind customer service

7 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Hi Tabitha,

Thank you for your lovely review!

Knowing that our customer service left a positive impression means so much. We're here to make every step of your experience seamless and enjoyable!

Wishing you a lovely day!

Kind regards,
Vaggelis
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

Great customer service.

Great customer service. I had to refund an order because I ordered a gift voucher twice.

19 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Hello Roman,

Thank you for your kind words.

We are pleased to know, that our customer service met your expectations. We always aim to provide the best experience to our customers.

We hope to see you soon again.

Kind regards,
Nikolas
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

Favorable response within five minutes…

Favorable response within five minutes of reqursy

17 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Hi Joel,

Thank you for sharing your experience!

We’re happy we could assist you so promptly. Quick and efficient service is what we aim for every time, and it’s great to know it made a positive impact!

Feel free to reach out whenever you need anything else.

Kind regards,
Vaggelis
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

Fantastic 10/10 Experience!!

What a fantastic experience I had using FlightGift - These things can sometimes be quite complicated but thanks to this great company and Team I had such a smooth and easy experience! Great Idea for a gift! Will definitely be purchasing for special gifts in the future!

Keep up the great work guys! Making customers like me very happy! Thank you again.

Nicole

17 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Dear Nicole, your feedback truly brightens our day!

We're delighted that your experience was smooth and easy, and we love hearing that you'll be choosing us for future gifts.

Thank you for your kind words, we're always here to make every step just as enjoyable as the journey ahead!

Safe travels and happy gifting!

Kind regards,
Vaggelis
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

Great idea for gifts

It was an amazing gift and their customer service is even better!

Thank you!

16 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Dear Elena,

What a wonderful gift choice!

It’s great to know the experience and our customer success team exceeded your expectations. Thanks for sharing your feedback, and we remain at your disposal should you require any further assistance.

Kind regards,
Vaggelis
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

This was a perfect experience for…

This was a perfect experience for buying a flight. My company purchased one of these gifts last year that I won. It has been valid and it is a relatively easy interface to use so it has been ideal. Nothing but great things to say so far.

13 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Hello Dylan,

Thank you for your fantastic review!

We’re thrilled to hear that your flight booking experience was seamless and that the gift you won last year has worked out perfectly. We strive to provide an easy and efficient interface, and it’s great to know that it has met your expectations.

We look forward to continuing to serve you in the future!

Kind regards,
Nikolas
Experiencegift Team

Avaliado com 1 de um total de 5 estrelas

Experiencegift.com is parent company of hotelgift.com. Avoid both and don't put loved ones through their appalling service by buying their voucher.

I am extremely disappointed with HotelGift.com. My father had genuine technical issues using their website to redeem his voucher, so after many solo bookinh attempts I encouraged him to contact customer care, a process he's less familiar with as a solution than some would assume. He reached out to their customer service team before the voucher’s expiration date. Unfortunately, due to the Christmas period and a back injury, his response time was delayed, and the issue wasn’t resolved before the expiry date.

Despite contacting them in advance of the expiry date and showing genuine and clear intent to use the voucher within the correct window, HotelGift.com refuses to honor the voucher, citing my father’s slow response and denying any tenchical issues simply because the website works for them. If there were no website issues he would have booked his trip well in advance of the expiration date. They were the cause of the issue and refuse to be part of the solution. This is unacceptable! The website is glitchy, and their customer service is downright heartless. Instead of offering help or understanding, they simply dismiss the situation and withhold a considerable sum of money.

This kind of treatment is not only frustrating but also completely unprofessional. It's clear that they prioritise making excuses over providing genuine customer care. I strongly urge others to be cautious when using their services. Don’t waste your time or money, and be prepared to face a lack of empathy if anything goes wrong.

I sincerely hope HotelGift.com takes this feedback seriously and makes changes to improve both their website functionality and their customer service. That said, now that I've read the responses to their other 1 star reviews that is highly unlikely.

Update:
Though being able to show video footage of the website tech issues they accept no responsibility simply because it worked fine for them. Having worked in tech for years, my mind is blown by this inability to recognise this failure of service. I've never felt ROBBED by a company before. Their "customer service" is copy and paste, inflexible and self serving.
Highly recommend you pay directly or with competitors vs via hotelgift or experiencegift. If you read other 1 star reviews you'll see that you'll save money this way as their rates are higher on their website anyway.
You also might notice that most of their positive reviews are from people buying their vouchers vs actually using their vouchers. They make taking money a very smooth process indeed.

13 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Dear Sinead,

Thank you for taking the time to share your feedback.

At Experiencegift, our goal is to offer a wide selection of hotel options that balance quality and affordability.

Your feedback is being reviewed carefully, and we make every effort to assist you.

Thank you again for your input.

Kind regards,
Nikolas
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

Very easy to create a gift card

Very easy to create a gift card. In my opinion it is an outstanding possibility to give a present for an experience abroad.

14 de janeiro de 2025
logotipo da Experiencegift

Resposta de Experiencegift

Dear dhr. J.T.B.. Vonk,

Thank you for sharing your thoughts!

It’s fantastic to hear you found creating the gift card effortless. Gifting an experience abroad is such a thoughtful and unique way to make lasting memories for your recipient.

We hope it brings them joy and adventure!

Kind regards,
Vaggelis
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

Customer Service at HotelGift is very good

Customer Service at HotelGift is very good. All the staff is great. They were very helpful and replied to my enquire promptly. I highly recommend HotelGift.

13 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Hello Carola,

Thank you for your kind words and positive feedback!

We are thrilled to hear that you had a great experience with our customer service team. It’s always our goal to assist and provide the best possible service to our valued customers.

Your recommendation means a lot to us.

Kind regards,
Nikolas
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

Respuesta rápida

Respuesta rápida. Problema solucionado.

13 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Hello La Dama,

Thank you for your feedback.

We are glad to hear that your issue has been resolved quickly. We strive to provide efficient and high-quality service to our customers, and it's rewarding to know that we have met your expectations.

We hope to see you soon again.

Kind regards,
Nikolas
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

Enquire on price

I enquired on applicable price before making the payment and I was very pleased of the dedication and support the Hotelgift Team granted me.

12 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Hello Alina,

Thank you for your wonderful feedback!

We’re delighted to hear that you were pleased with the dedication and support you received from the Hotelgift Team.

We strive to provide our customers with the best possible service, and it's fantastic to know that our efforts made your experience smooth and satisfying.

Your kind words are greatly appreciated!

Kind regards,
Nikolas
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

Such a great service provided by…

Such a great service provided by flightgift. I made a mistake in booking incorrect flights and the team were brilliant to assist- in particular Vaggelis who had it sorted very quickly I had my new flights booked (with my voucher) within 24 hours!

Thank you again!!!

9 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Hello Catriona,

Thank you for your wonderful review!

We’re thrilled to hear that Vaggelis was able to assist you quickly and efficiently in resolving the booking issue. It’s great to know that we were able to sort everything out for you within 24 hours!

We’re so glad that you had a positive experience with Flightgift, and we truly appreciate your kind words. Your satisfaction is our top priority, and it’s fantastic to know we were able to support you in booking your new flights with ease.

We look forward to assisting you again soon!

Kind regards,
Nikolas
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

Vaggelis was super helpful and quick to…

Vaggelis was super helpful and quick to respond. The overall experience of using experiencegift was seamless.

It’s very clear on how you can use the voucher and just a very thoughtful gift for someone who likes to travel or if you would like to contribute towards their holiday.

Highly recommend!

9 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Hello Manpz,

Thank you for your fantastic review!

We are thrilled to hear that Vaggelis was able to assist you efficiently and that your experience with Experiencegift was seamless.

It's great to know that the voucher process was clear and that it made for such a thoughtful gift.

We truly appreciate your recommendation, and we’re grateful for the opportunity to have been part of your journey.

Kind regards,
Nikolas
Experiencegift Team

Avaliado com 1 de um total de 5 estrelas

Zeer teleurgesteld!

Zwaar, zwaar zwaar teleurstellend! Wat een rot kado! Zo niet handig. TUI vlcuht/reis: NIET TE BOEKEN, en daar kado voor 50 jarig huwelijk - van 500 euro!-, ook niet zomaar om te etten. Wat een mega teleurstelling!
Nooit mee rkopen!

8 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Beste Joska,

Bedankt voor je feedback.

Wat jammer om te horen dat je niet tevreden bent met Experiencegift en dat je hierdoor frustraties hebt ervaren. Een cadeau moet natuurlijk aan de verwachtingen voldoen, zeker bij een bijzondere gelegenheid.

We nemen snel contact met je op via e-mail om dit samen verder te bespreken en tot een goede oplossing te komen. Jouw tevredenheid is belangrijk voor ons, en we willen je graag verder helpen.

Bedankt voor je geduld, en we gaan ons best doen om dit op te lossen.

Groetjes,
Vaggelis
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

I received excellent customer service to all my queries

7 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Dear Mary,

Thank you for your wonderful feedback!

It’s fantastic to know that our team was able to assist you with all your questions and ensure you had a smooth experience. We’re committed to providing top-notch customer service and making sure you feel supported every step of the way.

If you ever need help with anything in the future, don’t hesitate to reach out—we’re always here to help!

Kind regards,
Vaggelis
Experiencegift Team

Avaliado com 5 de um total de 5 estrelas

I appreciate the speed with which…

I appreciate the speed with which Anastasia answered to my questions and demands and the friendliness of these emails.

6 de janeiro de 2025
Avaliação não solicitada
logotipo da Experiencegift

Resposta de Experiencegift

Hello Hrasko-Schutz,

Thank you for your kind review!

We're glad to hear that Anastasia was able to assist you quickly and in such a friendly manner. It's always our goal to provide excellent service and make the experience enjoyable for you.

We hope you have a fantastic time with your experience, and we're here if you need anything further!

Kind regards,
Eva
Experiencegift Team

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