I have been ordering a number of electrical items from Downlights Direct / Expert Electricals in recent weeks. Have contacted them a number of ties for various queries about their products as well as... Ver mais
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Veja o que dizem as avaliações
Oliver was outstanding in helping me. I’m widowed and never have to remove a flush ceiling light unit to change the bulb before and didnt even know if the unit was removable to change the bulb or if t... Ver mais
Website said 74 of the item i wanted to order in stock. Place order, pay. 20 minutes later get a phone call to say out of stock. As several people have left similar comments either lie about stock t... Ver mais
A empresa respondeu
Bought a number of bulbs from ExpertElectrical (aka downlights.co.uk), and when one of them went faulty a few months later they replaced it without hesitation! It wasn't an expensive replacement..... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
cool
came quick at the right price, can't ask for more than that
a handy source of electrical components
friendly and helpful staff. competitive pricing and good delivery times.
Two Thumbs Up !!!
I've only purchased twice but on both occasions with the pressure on to resource parts that my local supplier doesn't stock, it's been a breeze. Ill return when needed without hesitation. Processing of the internet order and acknowledgement: EASY, delivery very fast and well packaged.
Well done
A few problems that were sorted out
Having ordered something and the wrong item was despatched we were then sent another lot they were also wrong .The third attempt finally got it right .
QUICK SILVER
Expert delivered the goods on time, well no the carriers were responsible for that operation, Yes they performed very good.
My only comment that Expert have to address is the delivery charges WEBSITE and actual phone different costs. O.K. This delivery costs are another way of increasing revenue. Free delivery should be the norm.
Good value and good service!!
Good value and good service!! Keep it up!
Good quick, delivery on the pricey side
Really pleased with EE always had helpful input via email from them, but i would wish they had a cheaper delivery price at times for when i want something small or a few small items that don't need to be with me next etc
Really pleased
Great website
The ordering process was simple to follow.
I would have liked a confirmation of the order by email
The experience was good, the items arrived quickly and were packed well.
First timer
Good to hear from someone who communicates, when parts are out of stock, rather than letting you hang on.
A professional reliable company with helpfull sfaff.l
I have used Expert Electrical before and as usual the service was very efficient. All of my ordered items arrived undamaged and on time.
I will check delivery before thinking about further purchases
Product as described
Delivery disappointing
Ordered expecting to recieve Tuesday and fit Wednesday but turned up to late on Thursday
Had to use more expensive van stock items
And now have had to put received items into van stock
Hopefully I will use them in the future
OK but it took a little longer than expected
I ordered an RCD late one night during the bank holiday weekend. I was expecting delivery within about 3 working days. The online invoice/receipt was accompanied by a promise of an e-mail acknowledging my order soon. After about 5 days with no acknowledgement or RCD I e-mailed them and got a rapid reply apologizing and explaining that there had been a stock control error but the RCD was now with them and would be with me the next day. IT WAS. It arrived well protected in ample packaging.
It was not 5 Star treatment but I am reasonably happy.
Great value products
Always great to purchase from, seem to carry a good stock at fantastic prices
Easy ordering and prompt dispatch. No problems.
Used them twice, prompt, accurate service on both occasions.
Used them twice,excellent, prompt, accurate service on both occasions, including allowing me to amend an online order over the phone the following day.
First class service first class product
An excellent company to buy from. Good range of products and quick delivery. My item was not in stock but it still only took 3 days to arrive. Helpful friendly staff.
recived iterm as described very good packiging and very fast delivery
Iterm was well described and perfect for what I needed it for very good price and will be ordering more staff soon
Good item and easy to use web site, got the correct contactor, got it fitted and machine working
Nice and easy web site to work and identify the correct contactor, would happily use again for electrical switches.
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