They were quick to respond to my question about placing my order. More details were needed and they fixed the problem sometime Friday late night or early Saturday morning so I could place the order.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Working with Mike on several items for my 2020 Tundra TRD Pro 4x4 has been a pleasure. He is very knowledgeable and provides great recommendations. He is always ready to answer any questions and his s... Ver mais
I ordered a set of headlights and a front bumper. I set up the 4 payment method through pay pal. I was told the front bumper was currently out of stock but I would recieve it between Sep.21-28th. Whe... Ver mais
I had a situation where an armor light flooring system came in two separate boxes and the tracking numbers showed up as both delivered. When only one box actually arrived. Their staff worked quickly a... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
We carry a huge selection of aftermarket Jeep Wrangler parts and accessories. Shop for all your Wrangler needs at ExtremeTerrain
Informações de contato
Lee Boulevard 7, 19355, Malvern, Estados Unidos
- extremeterrain.com
4,1
Muito Bom
5 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I knew what I wanted and the site…
I knew what I wanted and the site guided me to the right product for my Jeep. And the video attached help seal the deal.
3 de julho de 2026
Avaliação não solicitada
Bad incompetent sales team
Bad incompetent sales team. Charges oversize fee on small items such as a tire cover (not for a monster truck). When I ordered an exchange for a different size I got a different style tire cover that I didn't want.
6 de julho de 2026
Avaliação não solicitada
Resposta da ExtremeTerrain.com
Hello Hayden,
Thank you for taking the time to share your experience and feedback with ExtremeTerrain. We apologize for the issues you experienced with the tire cover that you recently ordered.
We were unable to locate an account with the information shared in your review. If you could email your order information and a copy of your review to Satisfaction@ExtremeTerrain.com and we will be happy to review your order and see how we can assist you.
Regarding the additional fee for the tire cover, if there is an additional fee associated with the item, it should be noted on the product page, so our customers are aware of the fee. The fee information is located to the right of the product photo.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
It's a breeze
Finding the items I was looking for was a breeze. The ordering process was even easier.
29 de junho de 2026
Avaliação não solicitada
Very slow shipping
Out of six well known off road suppliers extreme terrain is the slowest shipping. All parts ordered at the same time, three suppliers are much farther away, and extreme terrain was the last to show up. If you need parts fast, this is not the place
2 de julho de 2026
Avaliação não solicitada
Resposta da ExtremeTerrain.com
Hello Mike,
Thank you for taking the time to share your feedback with ExtremeTerrain. We do work hard to have orders shipped quickly to our customers, and we do apologize that you experienced delays in receiving your order. We value the feedback that we receive from our customers, as your feedback helps us to make changes and improvements to the products and services we offer to our customers.
When an order is placed, we do try to have the quickest delivery method selected so that you do not experience these delays. We reviewed your recent orders, and we show that you ordered the following items:
6/29- ordered DV8 Offroad Replacement Ball Joint Kit for Dana 30/44 (07-18 Jeep Wrangler JK), This item shipped the same day and we show it was delivered 7/2.
7/3- ordered Hub Rings; 87mm to 71.50mm (84-01 Jeep Cherokee XJ; 93-26 Jeep Grand Cherokee ZJ, WJ, WK, WK2 & WL; 87-26 Jeep Wrangler YJ, TJ, JK & JL; 20-26 Jeep Gladiator JT) This shows it shipped out on 7/4 and is expected to be delivered 7/8.
If you were referring to a different order, please send the order information to Satisfaction@ExtremeTerrain.com. Once we receive this information, we will review your order and see why you experienced a delay in receiving your order.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Absolutely hate this company
Absolutely hate this company. Have me the wrong part 3 different times you try to send me a refund and it never goes though. Your guys say they will not send me a check and has tk be in-store credit which is absolutely redicoluous that i have to buy more parts with my "re fund" money. A refund im supposed to get my money back not with you guys though. Once this store credit goes yeah I will never be buying from the company ever again. I can never access my orders even tike I try to it wont let me. All you guys do if offer instore credit. I just want MY MONEY BACK.
1 de julho de 2026
Avaliação não solicitada
Resposta da ExtremeTerrain.com
Hello Hunter,
Thank you for taking the time to share your feedback with ExtremeTerrain. We are sorry to hear of the issues that you have experienced with your recent order.
We would like to review your order and see how we can assist you, but we were unable to locate an order with the information shared in your review. If you could send an email to Satisfaction@ExtremeTerrain.com with your order information and a copy of your review, for context. Once we receive this information we will review your order and see how we can resolve this for you.
If you have any questions, please contact us and we will be happy to assist you.
Thank you,
Amy
Price of products !
30 de junho de 2026
Avaliação não solicitada
Extreme Terrain never disappoints
Extreme Terrain never disappoints, they always got something I like and is "In Stock". Great job guys!!
1 de julho de 2026
Avaliação não solicitada
Having an actual person to talk to is the best customer experience.
Having an actual person to help me with questions about your product is the best customer experience thank you
1 de julho de 2026
Avaliação não solicitada
Trash
Trash, just scam artist. Bait and switch. I had open box items in my cart, which I want to purchase but at check out they switched it out to new box items driving the cost up $500 without informing me. I ordered at 9pm the night before and then called back at 9am the next morning. They lied and repeatedly told me it shipped already but couldn't give me a tracking number for hours, how convenient. They offered me 20 dollars in store credit, like I would ever spend money with that place again. Buy direct that place is a clown show.
1 de julho de 2026
Avaliação não solicitada
Resposta da ExtremeTerrain.com
Hello Robert,
Thank you for taking the time to share your feedback with ExtremeTerrain regarding your recent experience. We are sorry to hear of the issues that you experienced while making a purchase online.
We wanted to review your order and see how we can assist you, but we were unable to locate an order with the information shared in your review. If you could kindly email your order information, and a copy of your review, to Satisfaction@ExtremeTerrain.com. Once we receive the information, we will review and see why this error occurred and how we can assist you.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
I started shopping at Extreme terrain a…
I started shopping at Extreme terrain a bit over a year ago and they ship fast and competitive prices and if you have a true problem because of a part that's actually not right they make it better.
27 de junho de 2026
Avaliação não solicitada
Always a great experience and customer…
Always a great experience and customer service is impeccable. Always there and quick help if there is anything issue, which in my book wins everytime!! Pricing is right in line as well!
26 de junho de 2026
Avaliação não solicitada
great website
great website. love the model/ color feature.
the pictures are perfect to see on my vehicle.
also have Bronco, great selection. next purchase.
26 de junho de 2026
Avaliação não solicitada
Site easy to navigate great products
Site easy to navigate great products
25 de junho de 2026
Avaliação não solicitada
Dislike receiving wrong parts
Dislike receiving wrong parts , slow response time to get the issue resolved.
24 de junho de 2026
Avaliação não solicitada
Resposta da ExtremeTerrain.com
Hello Daniel,
Thank you for taking the time to share your feedback with ExtremeTerrain. We are sorry to hear that you experienced issues with one of your orders.
We would like to review the order to see how we can assist you in getting this resolved, but we were unable to locate an order with the information shared in your review. If you could please send your order information and a copy of your comments, to Satisfaction@ExtremeTerrain.com. Once we receive this information we will b e happy to see how we can assist you better.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Ordering was extremely easy and seeing…
Ordering was extremely easy and seeing the accessories on your same Jeep is an added bonus. The Military, 1st responder and medical discount is appreciated!
23 de junho de 2026
Avaliação não solicitada
No pop up sales associate bugging me…
No pop up sales associate bugging me about do I need help that's a big thing for me and it's all just very easy to navigate
23 de junho de 2026
Avaliação não solicitada
Items were exactly as ordered and well…
Items were exactly as ordered and well packaged
22 de junho de 2026
Avaliação não solicitada
Crossbar Hardware Missing!!
I ordered crossbars for my Jeep so I could install overhead storage for my cross country move. I ordered them in early May and received them within a week, however, ALL of the hardware was missing. I reached out several times to Extreme Terrain and explained that I needed the hardware immediately because I was moving out of state on June 8th. I did not receive the hardware in time, so I had to pay a shop that had the parts, to do it for me. I also had to have them install the over head storage for me as well because I could not do it by myself. The installation cost me $400. I paid $100 for the crossbars and $300 for the overhead storage container. This is so upsetting. I drove 3 hours to my father in laws house to have him help me install the crossbars when I received them. Only to discover that we didn’t have what we need. I took a huge hit financially and had this additional stress while preparing for my move. I received the missing hardware at my new residence a few days ago, a full month after I called in to get the hardware immediately. I recommend NOT ordering product from them.
18 de maio de 2026
Avaliação não solicitada
Resposta da ExtremeTerrain.com
Hello Carrie,
Thank you for taking the time to share your feedback with ExtremeTerrain regarding your order for the OMAC Roof Rack Cross Bars. We are disappointed to hear that you when the cross bars were delivered, you were missing the hardware. Please know this is not indicative of the level of service we strive to provide to our customers. Your frustration for this inconvenience is understandable.
When you contacted us regarding the missing hardware/parts, we sent a request to the manufacturer and asked if they could ship the parts to you. We show that they did ship the parts our and they were sent to the new address in Texas, as requested. We show the parts were delivered on 6/15.
Carrie, we do apologize for this situation. Due to this experience, we issued a credit to your ExtremeTerrain account. This credit can be used on a future order and is valid until 9/30/2026.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Excellent people
I always get excellent service and my orders are processed quickly, Extreme Terrain makes it easy to buy online.
10 de junho de 2026
Avaliação não solicitada
Your AI bot was helpful in canceling…
Your AI bot was helpful in canceling order # 753-43156617 which is OOS and won't become available again until September 2026.
17 de junho de 2026
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.